the wifi connection is rather weak.

gorgeous buildings very modern parking available and excellent service

good parking

i loved the room in the annex, the location, the parking, the staff, the old fashioned 17th century style of

parking was outside the room, no lifting cases for miles

the breakfast was really good

good food in pub restaurant- breakfast was fantastic

parking is also very easy (need to register at the hotel desk) - a 100% enjoyable stay

wifi in room was very weak.

parking and check in

only gave hot water for a short time & spa bath wasn't working but the owner paul apologised & said he was

illuminated spa bath

cottage and the host were superb. easy parking and great walks nearby for dogs.

good parking facilities

wifi rather slow, and my o2 mobile signal was poor

special thanks to rumi at the spa for an excellent massage i ll be back

treatments in the spa and advice and follow up given after the treatment

we had a delightful room and the staff in both hotel and spa could not have been more helpful

amazing country hotel. great spa facilities

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

50 return into bath spa i visited for the bath christmas market, same night nothing in city under 200 with

the website it states sauna hot tub and gym spa pool available throughout your stay

really like spa facilities

pool could have been warmer and spa area could do with updating.

as hotel guests you also had full use of spa facility

no gym or spa facilities, very bad wifi and dated old rooms.

the reality is you have free parking a good size room and food that is cooked to high standard

ornaments pictures and bits and pieces everywhere and the hotel is spotless, plenty of parking also

bloody good breakfast, nice people serving us.

wifi was poor as i was in the annex block but its relatively new so

breakfast was very good. it was in the bar of the pub, and was clean with a superb view.

fantastic options of tea, coffee, mini bar and toiletries

breakfast was exceptional and we appreciated the complimentary procecco and also a room fan as it

signal so i couldn't really watch it because it pixelled and the sound kept dropping out also the wifi has a

parking not so easy when busy & electric charger space used by non electric car

wifi not working

it would have been useful to be provided with the wifi password, and some tourist information about the locality

parking is limited both at the property and locally (unless you park in town and walk up the hill

we were fine with parking but it was limited

restaurant and bar areas lots of character, stone walls, candle lighting looks very old fashioned

great spa facilities and the restaurant was fabulous

a quality resort with wonderful comfortable rooms, splendid food, welcoming staff and a gorgeous spa, all at

the spa was so relaxing too

the grounds, spa and restaurant area

the spa closes at 9pm and that our luxury double room wasn t much different to a standard double

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

were under the impression that there would be an in-house spa treatment facility

lovely staff, quirky building,brilliant location, no problem parking, nice garden

wifi connection unreliable.

the pool was smaller than expected but is a big plus for kids

brasserie by the spa could be warmer (decor and temperature)

location, spa facilities - everything was just incredible

spacious, great spa and great cottage accommodation for whole family with en suite bathrooms for

our room was onlooking the garden and was very spacious and clean

staff, calm surroundings, excellent facial and spa facilities

spa bath did not work

spa bath didn't work

the spa bath was out of order, but even if working we wouldn't have used it as the all looked rather

beautiful quiet setting just outside bath - perfect after a day at the spa - nice and friendly

it was however let down by a non functioning spa bath with a shower that was erratic in temperature

the spa was gorgeous and i can t wait to go back, definitely one of my all time favourite hotels

the staff made it exceptional, the rooms, the spa and the restaurant were perfect and i can't wait to go back

room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room

they prebooked a session in the spa and evening dinner

the spa is small but amazing and the property itself is like being at home.

perfect location amazing hot tub and spa rooms. absolutely perfect.

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

absolute best thing was the spa (mostly due to the ridiculously comfortable robes

spa was nice

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

room was very spacious with beautiful high ceiling and decor

comfortable and the staff are very helpful, close to the spa and town center

my mistake but expected a room with a spa bath

advised with use of spa but. it made clear it was so far away and at an added cost

however if you are looking for a hotel with 24 hour service, swimming pool and spa this is not for you otherwise

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

the bar is not a staffed bar, so you need to get the concierge to get drinks for you from it

excellent breakfast with attentive and friendly staff

the beds and pillows were a slice of heaven and the spa was amazing

we highly recommend afternoon tea at the hotel as well as booking spa services

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

i had a pregnancy massage in the spa and i felt very relaxed and cared for

tough to fault - not much availability for spa appointments and the bar closed a little early for us

would have been nice if there were pool or spa facilities

the location from bath spa station was amazing

staff, unique rabbit warren of high end boutique eccentricity, really close to station and spa and all the other

pro: located a stone throw from bath spa station and a short walk to the main shopping and f&b area

is such a convenient location, right between bath spa train station and bath abbey the property is clean quiet

the hotel was about 10 minutes walk from bath spa station

it was in a lovely, quiet location, within walking distance of bath spa railway station and the guildhall

henrietta house was an easy walk from the bath spa train station (approx

when we got back from the spa our luggage was in our

for someone who prefers to eat midnight it will be good, also they said they shall be adding a spa soon

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

excellent breakfast too

the rooms are immaculate and the breakfast is great too

great location within 5 mins walk of putney bridge so very central and parking was also available

we were in the first floor and the people above us seemed to jump a lot (possibly young kids)

location brilliant, had a spa and visited sally lunns

the hotel was across the road from bath spa station which was great as we travelled to bath by rail

ideally situated as opposite bath spa station & close to roman baths, shops, cafes, cinema & restaurants

is perfect, just opposite bath spa station

fab location very near to city centre/our concert venue & bath spa train station (partner has had 2 strokes so

there need to be more adjoining rooms and perhaps a spa facility onsite.

it is a shame the hotel does not have a small spa or beauty salon

were able to check in - gentleman on the desk found us two ready rooms as we were going to the spa and we were

did not realise was pet friendly hotel.

corridors were full of cleaning trolleys and laundry baskets until at least 6pm, as well as lots of room service

right by the thermae spa and roman baths and all of the shops just around the corner but it is so peaceful and

the location couldn't be better, between the fabulous thermae spa and the incredible roman baths

impeccable location opposite thermae spa and in central bath

well equipped kitchen and bathroom, super comfortable bed

loved the fluffy towels, cow shed toiletries, the kitchen was so well equipped, it was peaceful yet so close to

wasn't thrilled that our spa session was interrupted by a 1-hour long senior water yoga session.

the location is totally central, and the bath and spa services at this hotel are excellent

the hotel is beautiful and the spa was better than expected. a must if you're in bath.

beautiful nice big clean spa was amazing

bed was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had

nothing really. i would have used the spa had it had a sauna , pool or steam room

nothing - our stay was perfect. we hope to revisit once the spa is ready!

hotel - its been recently refurbished so everything was new and the spa facilities were excellent

walk from bath spa train station to francis hotel

the mud and steam experience in the spa was also

liked the closeness to bath spa, and to the spa facilities themselves

chose this hotel because it is located close to the thermae bath spa

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

decaff coffee in room, or at breakfast, so annoying, its every where we go, even on flights

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

the hotel itself is clean, with a lovely spa included in the stay

friendly staff, spa facilities fabulous and a great location

and a spotlessly clean spa and pool

city centre & short walk to the spa friendly staff

short distance to spa and town centre for the market and town centre and train station

central - only 10mins walk to bath spa station

location for visiting the thermae spa first thing in the morning to avoid the queues

we attended a wedding at the bath spa and the hotel was very close

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

both the hotel and wine bar are our favourite accommodations

the downstairs lounge/coffee bar had a great drink and snack menu

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took

the golf tips were also appreciated

friendly owners, nicely decorated large room with ensuite, free wifi

wifi could be better

) 15 mins from bath spa uni, so really close for visits

parking was fantastic the staff were very friendly food at the restaurant and bar downstairs was

and accomodation excellent, breakfast really good and bar food very tasty, staff were really friendly and

free parking and great proximity to the city

parking was good

feel the spa could have been bigger

the spa is very accessible and beautifully put together

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

the spa was amazing

the only problem we had was we were told we had a spa bath but it didn t work and there is not a separate

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

we were lucky enough to have a fab four poster bed and spa bath

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

either way it would even have been too cold for my kids

some ambience, because no real fires lit despite beautiful fireplaces

breakfast was also amazing

because of the inclement weather we were able to stay on in a quiet bar and continue our family reunion and

meals were served across the road as the kitchen was being renovated and it will be even more convenient when

xmas market and bath town and restaurants also therme spa baths, brilliant

to bath centre and spa is excellent for walking 15mins to all amenities

touches from chocolates to maps to discount vouchers for bath businesses such as the thermae spa and many

walk from bath spa station although is slightly uphill with luggage

to dislikeud83dude0a, everything was great, spa treatments amazing, lots of shops and the royal crescent was