arrived on sunday afternoon and the car park was full with no where to park maybe some allocated parking spaces

the evening meal and breakfast were delicious and there was a great atmosphere in the bar in the evening

ud83dudc4d parking was easy and adjacent

we had a good cooked breakfast overlooking the stunning box hill and we blew off the cobwebs with a walk, taking

of the bar and connecting corridors looked a little tired in decor but the bedrooms were spot on and i am

no gym or spa facilities, very bad wifi and dated old rooms.

i would say, our room was spotless and comfortable with everything we needed, it didn t have wifi in the

to top it off we actually met the man himself even though it was only to ask where the bar was

would reduce the bar prices and get more people using the bar and lounge area for drinks and coffee as they are

ornaments pictures and bits and pieces everywhere and the hotel is spotless, plenty of parking also

illuminated spa bath

only gave hot water for a short time & spa bath wasn't working but the owner paul apologised & said he was

wifi rather slow, and my o2 mobile signal was poor

cottage and the host were superb. easy parking and great walks nearby for dogs.

good parking facilities

the spa and pool facilities are the best i ve been to

staff, calm surroundings, excellent facial and spa facilities

our room was onlooking the garden and was very spacious and clean

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

spa is amazing and so are the treatments

i had made an error with my booking and they sorted it immediately and gave me a late check out last minute,

good wifi

the hotel has a parking with enough space for guests

good food in pub restaurant- breakfast was fantastic

could have been a bit more variety in the room service menu

spa bath didn't work

spa bath did not work

the spa bath did not work which we were really looking forward to using.

room upgrade paid for but; broken spa bath shower head of the fixed above head height type on a wall and was

this room had a spa bath but it didn't work

treatments in the spa and advice and follow up given after the treatment

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

we had very enjoyable spa treatments

special thanks to rumi at the spa for an excellent massage i ll be back

amazing country hotel. great spa facilities

we were fine with parking but it was limited

we had requested an early check in and the room was ready at 12 noon instead of 3pm, which made a huge

one of my pet hates i'm afraid

a lively, friendly atmosphere in the bar and beer garden

parking is very limited but the staff ensure you have somewhere to park if your staying at the

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just

the spa facilities and outdoor heated pool

spa was brillient and perfect for what we wanted room was lovely

perfect location amazing hot tub and spa rooms. absolutely perfect.

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

comfortable and the staff are very helpful, close to the spa and town center

my mistake but expected a room with a spa bath

room was very spacious with beautiful high ceiling and decor

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

advised with use of spa but. it made clear it was so far away and at an added cost

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

however if you are looking for a hotel with 24 hour service, swimming pool and spa this is not for you otherwise

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

all the staff were excellent, and the hotel has a lovely bar and courtyard and breakfast was delicious too

snack choice at bar in evening

we highly recommend afternoon tea at the hotel as well as booking spa services

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

i had a pregnancy massage in the spa and i felt very relaxed and cared for

tough to fault - not much availability for spa appointments and the bar closed a little early for us

the beds and pillows were a slice of heaven and the spa was amazing

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

the location also has onsite parking

the bar & restaurant is quite expensive so went into town for food.

wifi didn t work in our room and adding 20 per day to park seems a bit mean when the hotel is

there are lovely gardens to relax in and it s in a perfect location with the added bonus of parking on site

for someone who prefers to eat midnight it will be good, also they said they shall be adding a spa soon

not have been better , the best i have ever come across, such lovely touches , like fresh bath spa water and

when we got back from the spa our luggage was in our

the hotel was about 10 minutes walk from bath spa station

roman baths, thermal spa and many more

there need to be more adjoining rooms and perhaps a spa facility onsite.

were able to check in - gentleman on the desk found us two ready rooms as we were going to the spa and we were

it is a shame the hotel does not have a small spa or beauty salon

wifi could have been free and easier to activate. but not a deal breaker.

milk available in a big jar but not the same for juices which were instead mono portions for kids

pro: located a stone throw from bath spa station and a short walk to the main shopping and f&b area

is such a convenient location, right between bath spa train station and bath abbey the property is clean quiet

staff, unique rabbit warren of high end boutique eccentricity, really close to station and spa and all the other

the location from bath spa station was amazing

would have been nice if there were pool or spa facilities

parking was outside the room, no lifting cases for miles

the wifi in the room is very weak. the bed is not so comfort.

great location and plenty of parking. lovely hosts! fabulous bathroom with tv in it!

worked very well because i belong to a bat group and we were doing netting and trapping at bath golf club which

the wifi connection is rather weak.

ideally situated as opposite bath spa station & close to roman baths, shops, cafes, cinema & restaurants

it is immediately across the street from the bath spa train station, and within one-quarter mile of

is perfect, just opposite bath spa station

good price. right next to bath spa station. very friendly staff. comfy bed.

location brilliant, had a spa and visited sally lunns

impeccable location opposite thermae spa and in central bath

right by the thermae spa and roman baths and all of the shops just around the corner but it is so peaceful and

the location couldn't be better, between the fabulous thermae spa and the incredible roman baths

wifi works, but it is not always stabil

would 100% recommend the apartment was more like a little house bed and bedroom was massive the kitchen and

the hotel is beautiful and the spa was better than expected. a must if you're in bath.

the staff were exceptional, the hotel was really clean, lovely spa too

bed was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had

spa access is only 8-10am and 7-9pm which we weren t aware of

beautiful nice big clean spa was amazing

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

nothing - our stay was perfect. we hope to revisit once the spa is ready!

the spa at the hotel is amazing, central location, close to everything

walk from bath spa train station to francis hotel

hotel - its been recently refurbished so everything was new and the spa facilities were excellent

we attended a wedding at the bath spa and the hotel was very close

city centre & short walk to the spa friendly staff

short distance to spa and town centre for the market and town centre and train station

location for visiting the thermae spa first thing in the morning to avoid the queues

central - only 10mins walk to bath spa station

everything was exceptional, the service, the rooms, the spa and the food

the spa was amazing

feel the spa could have been bigger

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

the spa is very accessible and beautifully put together

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

chose this hotel because it is located close to the thermae bath spa

liked the closeness to bath spa, and to the spa facilities themselves

comfy stay helpful staff good breakfast accommodated leaving our luggage

friendly staff, spa facilities fabulous and a great location

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

and a spotlessly clean spa and pool

the spa was a real highlight , perfect for relaxation and unwinding

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array

lovely public areas and good drinks in the bar area

service at both the bar and for breakfast was outstanding

were under the impression that there would be an in-house spa treatment facility

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

outstanding value for money, free parking and excellent transport links to bath

we liked the ground floor accommodation, easy parking and the decor

only issue was wifi in the room.

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

the only problem we had was we were told we had a spa bath but it didn t work and there is not a separate

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

we were lucky enough to have a fab four poster bed and spa bath

) 15 mins from bath spa uni, so really close for visits

convenient to have the restaurant and bar right downstairs

great position 10 minute walk from town, comfy bed and great shower, good free wifi

location to bath with parking, lovely atmosphere within and good choice of food in restaurant

everything, the great amenities like ac, beautiful views, and discounted breakfast at the wonder bar beneath

touches from chocolates to maps to discount vouchers for bath businesses such as the thermae spa and many

xmas market and bath town and restaurants also therme spa baths, brilliant

walk from bath spa station although is slightly uphill with luggage

to bath centre and spa is excellent for walking 15mins to all amenities

to dislikeud83dude0a, everything was great, spa treatments amazing, lots of shops and the royal crescent was

location is a bit far away from bath spa train station, around 15-20 mins walk

i checked in at the droitwich spa holiday inn express the previous evening and was not subjected to any such

only 10mins bus from the bath spa station

10-15 minute walk from bath spa train station

hotel can charge 274 for one weekend night when you can stay at the four star macdonald bath spa for 268 is

beautiful grounds and house. the spa facilities are beautiful.

enjoyed the spa and dinner was amazing

the massage we received at the spa was very professional and thoughtfully used aromatherapy

the spa is a dream

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took

the golf tips were also appreciated

friendly owners, nicely decorated large room with ensuite, free wifi

wifi could be better

the spa was everything you need to wind down and the staff were extremely professional and made me feel

the spa was gorgeous and i can t wait to go back, definitely one of my all time favourite hotels

they prebooked a session in the spa and evening dinner

room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room

the staff made it exceptional, the rooms, the spa and the restaurant were perfect and i can't wait to go back

really like spa facilities

the website it states sauna hot tub and gym spa pool available throughout your stay

as hotel guests you also had full use of spa facility

pool could have been warmer and spa area could do with updating.

on reception was extremely accomading, very friendly and made our stay even better, the spa area could do with

pet allowed in the pub. dog biscuits on the bar to give them. lovely breakfast with good choices

breakfast 1st class all staff were very friendly and helpful

everything fresh and well presented from breakfast to evening meals

modern accommodation and really excellent bar food in the evening as well as a great breakfast included in the

the breakfast was great, very good quality

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

full of information on parking, travel in and around the city as well as places to eat in the city of bath

good parking lot on site

lovely general area with self-service bar and lounge area

our room ( room 8) did not pick up the wifi

a quality resort with wonderful comfortable rooms, splendid food, welcoming staff and a gorgeous spa, all at

the spa closes at 9pm and that our luxury double room wasn t much different to a standard double

the grounds, spa and restaurant area

great spa facilities and the restaurant was fabulous

the spa was so relaxing too

clean comfortable great facilities tasty breakfast friendly hosts and staff

really enjoyed our stay, the accomodation and breakfast was lovely as were the owners and their dogs

we suspect it s coming from the kitchen sink or bathroom but the entire room smelled so bad it was a rough

it s setting, beautiful luxury room & pet friendly.

good position for bath and surrounding areas fantastic restaurant food and a excellent breakfast staff were very

fantastic location, stunning golf course and immaculate rooms.

beautiful location, very comfy bed. friendly staff. the bar and food were good.

ample parking

on a nice golf course beautiful greenary very peaceful

the bar area in the club is full of good energy

welcoming and a lovely building, breakfast was great

parking was difficult as it is so well likes by day visitors

breakfast was delicious, we wished we had booked for dinner

delicious breakfast in a beautiful setting, with attentive and welcoming staff.

we stayed here 16 years ago and wanted to bring our kids (14 and 11)

value for money for where properly was and the proximity to bath spa university was excellent

nice and close to bath spa uni for dropping off

location also perfect for visiting bath spa uni

the bar shut at 8-30

breakfast was included in price and had a lovely full english