pool area was nice and morning breakfast and eating area all good

the continental breakfast was a hot one, which is always nice

good breakfast choices and good coffee

breakfast area needed a little more attention

pool

would love it if the spa worked in the pool area but not a big deal.

pool for kids was decent staff was very friendly and helped with needs as much as possible

hot tub wasnt working coulda been a better breakfast

pet fee is incredibly high, extra charges for laundry room

able to bring all of our 5 pets, staff friendly and helpful, clean rooms and facility

breakfast and spa was not working

the pool and hot tub were nice

pool n hot tub warm nice very good we will back prob number tines in new year as mother in

night and asked for house keeping because my 2 towels and bedding need replacing because i had a pet and pet

the snow! they did keep the parking lot cleared though and had salt on the ice on the sidewalk.

great staff, resturant, front desk, easy parking.

a little expensive for the area and we were disappointed the bar was open until 11:00 pm but the kitchen closed

expected rooms to be not so ordinary. parking garage was not marked well .

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

amount of room service tip not up to the guest -- they automatically add 24%

asked two different staff about their pet policy and was told it was completely refundable charge

grab and go breakfast was certainly better than nothing due to covid

bonus, the pet policy is fantastic

wifi was terrible

i used the pool, sauna, jaccuzzi and the gym

no breakfast the room was dirty dirt in the spa tub just was not happy

left immediately after viewing the spa room

the staff, the availability of rooms. quiet at night, comfortable and clean. easy parking.

limited cable channels, no pay per view, and no room service

poor parking and no breakfast. there where not enough towels either.

spa n pool not working when we arrived on wednesday, thursday(1/25,26)

nice staff. easy check-in. pool & spa ok! older hotel, worn carpets. would stay here again.

i could hear kids running in the halls , not very sound proof but whatever

pool was closed due to maintenance which was disappointing

there were lots of kids and some noisy families

dirty hall carpet. spa closed. nonchalant staff no heat in room

they did a great job with the grab and go breakfast due to the pandemic.

the parking lot was a little bit of a mess, icy areas and slush.

the pool was surprisingly impressive with the fast slide

they love the pool with the water slide

the spa tub motor made plenty of noise but very little water was from the jets

great location for dinner theater and arboretum. nice to have spa open till midnight

too many kids from a hockey tournament in pool so couldn't use it.

was a typical continental breakfast which was good for the adults but not what my young kids like, but that was

breakfast

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

pool wasn't as big as pictured.

great breakfast. clean hotel great place to stay!!

some high schools kids had the room next to me and were very loud in the hallway all night !

pool was a little smaller but it was great.

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

we enjoyed the option to cook/reheat our food in the kitchen.

croissant at the breakfast

the indoor pool was in another building in the complex, so the kids didn't have access.

we also made use of the guest grill near the pool, which is a huge bonus for my family

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

the staff, the room, how well kept it was, and i really liked how the gym there had free weights

pet friendly

additional perks: peloton bike in their gym, pool and hot tub, restaurant on site, and free parking

couldn't get in wifi and construction woke me up rreatedly

free parking with lots of spaces available

we had a room with a big spa tub and it was the best part of all

location ,friendly staff,breakfast selection was plentiful for a to go bag

breakfast was fine and the best it could be, but i miss the hot breakfast.

cozy room, pool and hot tub were nice.

nice pool/ hot tub area and the rooms were very nice.

very quiet. great pool/spa facilities!

the best pool ever. the outdoor landscape. the fire table

patio and restaurant gym pool all awesome

location and free parking

don't do breakfast room service anymore which was a huge loss for us and why we won't go back again

breakfast was ok, location easy to find plenty of parking

breakfast was subpar but the coffee was good.

no kitchen open that was my dinner and breakfast

the incredible pool area kept the kids entertained for hours while the adults relaxed

the parking lot isn t meant for large trucks and trailer mostly just passenger vehicles

breakfast was minimal.

no hot breakfast

staff, clean rooms, nice breakfast variety

breakfast offerings

i usually would've checked out all the amenities like the pool and breakfast, but our room was so comfortable

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

everything, our favorite part was the spa pool at night looking over the city

rooftop spa area

if we were able to stay longer and the pool and spa were open!

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service,

in-hotel spa was amazing

carole very very friendly. spa tub worked great and was very relaxing.

was remarkable, the spa was amazing and everyone there was superb

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

spa was unstaffed during hours of operation.

i stayed in the king executive suite right off the garden area where breakfast is served

early check in was available right on point .

better than average included breakfast. wifi worked well. nice to have the mini-frig.

quiet room; free wifi; good location for my purposes; excellent value for the money

been staying at the hotel for a few days have his personal belongings taken from the guest laundry area, thrown

the staff gym spa rooms

spa was too busy...

great amenities and spa was wonderful

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

everything the gym ,pool and spa were excellent staff couldn t do enough for you

pool was too cold for kids

pool was a good size with great city views

the gym was a great amenity. lots of equipment to work with.

the pool was full of kids! needs to have and adult swim hour

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

there is not a pool, spa or rooftop deck of any sort.

no room service after 11, no restaurant

drink prices at the bar were very expensive

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

had an odd last minute request for a lint roller to get rid of some pet hair brought from home right before

no microwave, spa was just a hot tub

was next to cleaning supply storage so made it very loud when the door would close from room service going in

loved the pool and hot tub

wifi was not free. not acceptable in this day and age.

the room was great. they are pet friendly. the food was excellent as was the staff

the place is clean, spacious and has a warm, classy and cozy vintage feel

the spa is something else

very dark rooms with poor natural light. the access to the spa has a separate access fee

room service was great, as was the spa experience. it was a perfect in-town getaway!

for the price, i think the spa facilities should be included in the price.