location, ease of parking, style of room

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

i loved the location, the staff were pleasant and the parking was free

spa n pool not working when we arrived on wednesday, thursday(1/25,26)

nice staff. easy check-in. pool & spa ok! older hotel, worn carpets. would stay here again.

we would have liked a handicap bar in the tub, although the surface was not real slick

had to go to laundry room for more

many kids, but that was most likely circumstantial due to events in the area

would love it if the spa worked in the pool area but not a big deal.

breakfast and wifi nice additions

would love it if the spa worked in the pool area but not a big deal.

able to bring all of our 5 pets, staff friendly and helpful, clean rooms and facility

the pool area was uncomfortably hot. the fans didn't work and there were no lights on.

the rooms were nice and place was spacious kids played in the arcade room and had a blast.

swimming pool, breakfast buffet

great breakfast buffet.

room service, restaurant, and room accommodations

was told normally evening room service was available but not during my stay because it was a holiday weekend

very quiet. great pool/spa facilities!

sleek hotel with a nice bar that is open late

pet friendly was the main reason we stayed

kids baseball teams everywhere

would have preferred for hot tub to be outside, there were lots of loud kids in the pool area which prevented

great location for dinner theater and arboretum. nice to have spa open till midnight

the spa tub motor made plenty of noise but very little water was from the jets

pool area was great for the kids

we had kids knocking on the interior door after 3 i mentioned it when we checked out and the gentelman

breakfast

dirty hall carpet. spa closed. nonchalant staff no heat in room

staff was helpful and friendly. my kids had a blast playing in the pool.

location was located as close to a surgery center in chaska that we could find it was quiet & parking was

the breakfast is top notch and you can t beat the cookies at check-in, the fruit infused water

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

great breakfast. clean hotel great place to stay!!

because of the pandemic we were given breakfast in a bag, to go

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

some high schools kids had the room next to me and were very loud in the hallway all night !

quiet, nice breakfast selection, location

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

there was a gym

spacious room, friendly staff, plenty of restaurants and entertainment in the area, pet friendly and a great

croissant at the breakfast

the kitchen had everything we needed

pet friendly walking areas

big pool area

the bar was clean, a little pricy but it's a hotel bar

clean, feels more expensive than it is, pet friendly

room service plates (from another room)sat out in the hallway for at least two days

restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

left immediately after viewing the spa room

no breakfast the room was dirty dirt in the spa tub just was not happy

limited cable channels, no pay per view, and no room service

rest in the bed and a hot shower with good water pressure, the staff was nice and helpful, the wifi worked well

there was no breakfast anf pool was closed

chilly pool, spa broken

can tell when a pet has stayed in the room

the location was great, so was the service :) loved the gym except a machine was broken :(

parking easy and free

was incredibly friendly and helpful, they waived out early check in fee and were very nice the entire

it s near my family and has spa suites.

spa tub was clean and the room was

only complaint i had was difficult to turn on tv and wifi

in the room, limited parking, light switch out of the wall and unable to close curtains to block out the light

the staff was very friendly. great location. very convenient for our stay. parking was good.

also the hot tub has non working spa jets

pool, spa very nice. rooms ok and clean. clean despite a lot of carpeting.

like i said the pool & spa was under construction :(

it would be great to have more and more easily accessible electric outlets (120 vac or wifi) to charge electronic

a great place to stay, nice breakfast

spa was unstaffed during hours of operation.

carole very very friendly. spa tub worked great and was very relaxing.

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

was remarkable, the spa was amazing and everyone there was superb

in-hotel spa was amazing

stored our luggage for us until after our gymnastics meet and we were able to keep the car parked until we were

they did not do room service and they did not give me fresh towels

bar a little overpriced but to be expected downtown

we were in joining room next to kids so it was extra loud

could use a little more security or watchful eyes on the lobby at night with the bar

the spa is something else

the spa and it being more upscale

for the price, i think the spa facilities should be included in the price.

room service was great, as was the spa experience. it was a perfect in-town getaway!

very dark rooms with poor natural light. the access to the spa has a separate access fee

there is not a pool, spa or rooftop deck of any sort.

great location, rooftop observation deck. good gym. clean.

room service was horribly expensive and valet parking was expensive. room was small

drink prices at the bar were very expensive

a lot of younger kids running in and out of the building

wifi connection

very reasonable price for such a great location. one of the better hot breakfasts i've had.

the pool was nice

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

the space for breakfast was full about 9 am but had sufficient food.

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

if we were able to stay longer and the pool and spa were open!

rooftop spa area

everything, our favorite part was the spa pool at night looking over the city

room service

no microwave, spa was just a hot tub

had hoped that hotel bar bar area was still open but the staff gave of plenty of alternatives with directions

rooms, loved the pool and the hottub

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

room service breakfast was poor value