left immediately after viewing the spa room

no breakfast the room was dirty dirt in the spa tub just was not happy

free wifi

love the location, it basically shares a parking lot with perkins, well within walking distance to bars/restaurants

convenient parking & quiet location off 694/94 near large shopping centers with many offerings

comfort, pool, friendly attendant at the customer service desk.

the parking is a little bothersome, but nothing that would keep me from staying there again.

too much chlorine in the pool.

says room service was a option clearly wasn't

they allow pets without an extra deposit

breakfast and spa was not working

there was a nice designated area for walking pets

the pool was closed indefinitely for maintenance.

pet friendly

night and asked for house keeping because my 2 towels and bedding need replacing because i had a pet and pet

of the facility is torn up, breakfast was closed, pool and spa was closed and fitness center was closed

the location was decent with plenty of parking and easy to find

wifi was terrible

i love that they have breakfast, a pool, & in-room refrigerator & microwave

hot tub cool n pool too cold

nice staff. easy check-in. pool & spa ok! older hotel, worn carpets. would stay here again.

spa n pool not working when we arrived on wednesday, thursday(1/25,26)

he told us that they might cut off our wifi

called the country inn & suites, and they handled it within moments and kindly offered me early check in

wifi was poor. need to improve

advertised pool and spa but both were closed for repairs

the location, staff, room with our pets. breakfast was great. spa and pool very nice.

the pool and spa looked nice; unfortunately, it was quite busy and never got a chance to use it in my 2 week

the pool closes to early, i could have used a good spa session

yes breakfast was great and the staff was very wonderful

guest rooms were somewhat dated, but clean and spacious

spa had issues so maintenance was called

we had a spa tub in our room and one of the rings around the jet wasn't attached and my 4 year old cut her

spa (hot tub) was nice and big and warm

spa tub

a little expensive for the area and we were disappointed the bar was open until 11:00 pm but the kitchen closed

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

free parking or valet

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

the room wasn t clean. the spa tub was gross

pool

we got a big room by the pool.

free parking, large king bed, free breakfast, close parking, kitchenette

the pool could ve been a little larger but all in all it was great

would love it if the spa worked in the pool area but not a big deal.

the breakfast was good. glad to have hot food available again.

my traveling companions were unimpressed with the breakfast (i did not eat).

breakfast and wifi nice additions

paid 40 dollars extra to have a pet stay with us

nice room, good breakfast. comfortable bed. got everything i need.

clean hotel, had a great breakfast buffet, friendly staff, and my room was very comfortable

the hot tub and pool were nice and breakfast was good

gym wasn't clean

the in door pool and the breakfast

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

pool wasn't open on the hottest day's here

we also made use of the guest grill near the pool, which is a huge bonus for my family

long story short, i got lost and the gps on my phone wasn't working without wifi

loved the morning breakfast

parking

cleanliness near the pool area. although it is updated it showed some wear in the rooms.

the room service was kind

nice hotel, clean rooms, nice beds, free wifi and free parking.

front desk employees were very courteous and offered suggestions for parking at event downtown

there wasn t any cutlery or glassware in the kitchen which was disappointing

was right around the corner and the laundry room was right beside us

during games and humpday, shower flow too constricted, breakfast 6-9 even on weekends, freezer / kitchen only

good laundry facility

very bad handicap parking especially at the executive side where there is no handicap parking

everything, our favorite part was the spa pool at night looking over the city

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

rooftop spa area

if we were able to stay longer and the pool and spa were open!

we go for the rooftop pool (basically a hot tub) and the sauna

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

was remarkable, the spa was amazing and everyone there was superb

in-hotel spa was amazing

spa was unstaffed during hours of operation.

carole very very friendly. spa tub worked great and was very relaxing.

great amenities and spa was wonderful

the staff gym spa rooms

spa was too busy...

everything the gym ,pool and spa were excellent staff couldn t do enough for you

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

no microwave, spa was just a hot tub

the room service food was terrible, the high amount for there parking over night

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

was next to cleaning supply storage so made it very loud when the door would close from room service going in

wifi in room was not free, as advertised

there is not a pool, spa or rooftop deck of any sort.

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

great location, rooftop observation deck. good gym. clean.

i was pleased as punch to find a peloton at the gym

we used room service once and it was fast

stored our luggage for us until after our gymnastics meet and we were able to keep the car parked until we were

he was great when i called to confirm my booking and ask about the pet policy

lobby is beautiful, closer to where we were headed for the weekend and the kids loved the pool

bar a little overpriced but to be expected downtown

good gym and pool with excellent opening hours. clean and good atmosphere

spa and swimming pool was closed for renovation

and masculine settings quality material and style the king size bed slept dreamy the deep spa tub the marble

the spa bath was the highlight

health club/spa closed at 5p on sat, so no access to pool or workout room

the pool and spa were closed until fall

very dark rooms with poor natural light. the access to the spa has a separate access fee

the spa and it being more upscale

for the price, i think the spa facilities should be included in the price.

the spa is something else

room service was great, as was the spa experience. it was a perfect in-town getaway!

pool was alittle small.

my kids loved being downtown and seeing all the buildings

we were hungry around 11am and no room service was available except for some snacks using the vending machine

bed was not bad and pool was so nice after a long day of walking breakfest was also pretty damn good

good breakfast for my kids; good selection. easy location.

need more spa rooms for cheaper

the pool and spa closes too early

loved that the pet fee was only 10$ & the little outdoor area available to take out our dog

loved that they had laundry accessibility and a latte machine on lobby floor

the restaurant was delicious and room service was speedy