couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

unfortunately we didn't use the pool due to the weather, but it looked beautiful

gorgeous place and amazing breakfast and service! quiet location and private parking.

the parking is great too

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

the spa was excellent

spa area should be separated from the pool and with more strict rules of use (some people use it

location was off the beaten track. horrible coffee. spa amenities small for the amount of people

the spa could've been a little bit warmer

the spa is very relaxing and easily accessible

a nice, modern hotel with a spa in a quiet, remote area

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

food was good, the spa, pool ect fabulous especially the view

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

room was spacious and clean, the hotel exceeded my expectations

clean, comfortable rooms, decent breakfast, nice spa area

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

massages in the spa were excellent

spa needs upgrading but still a very good massage

the spacious spa was a plus

too expensive to use the spa and indoor pool.

the on-site spa was also excellent, complete with an indoor pool

great massage in the onsite spa and plenty of activities around, like golf or horse riding

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

we availed of the spa treatments and really enjoyed our massages too

very little to dislike, the evening food and bar could be better

the heated pool felt quite cold.

the spa was rated by my wife as one of the best massages she ever had

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was excellent, really high quality treatments

great breakfast. wonderful surroundings and staff. a very elegant hotel.

no enough staff for spa food to expensive

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

locations spa swimming pool

superb breakfast, lovely view, excellent spa facilities and great library.

the spa was average, the location isn't the best without a car

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

a word two for gina in the spa who gave us wonderful hot stones massages

spa area was lacking, only one steam sauna and a small pool.

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

swimming pools - massage in wellness and spa (you have to try it

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

good wifi connection

spa, location, swimming pool

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

also the hotel gym and spa area were super nice as well

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

visited the spa and enjoyed massage treatments

we also just wanted to stay in the hotel one evening for food but there was no vegan option on room service and

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

spa is clean and peacefull with a small cat who comes for hugs

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

whole hotel is a bit of a maze and spa needs to be booked in advance

location, peaceful at the pool, invigorating snorkelling and sea swimming

plenty of space to relax by the pool and the garden next to it

the spacious room is very clean and has a splendid bay/ocean view

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

food in the restaurant was expensive, spa treatments were expensive

very convenient parking area

the pool was fabulous

staff were amazing particularly the bar staff

have a laundry service but they don't have an iron as in some hotels there's an iron in case someone

hotel location, big waves in the bay, music in the bar every night, parking around hotel, room service

location was perfect the breakfast was so great what ever i wanted and as much as i wanted yummy

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places

rooms are comfortable and breakfast was delicious

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

the spa and sauna experience was very disappointing

gym/pool/spa were great

spa was very pleasant and relaxing

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa facilities were great and it was good to be able to unwind after a day of many activities

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

the fitness suite and the spa facilities are dirty and not acceptable

sadly spa was closed for covid

other guests gave recommendations & told us about spa & rooftop terrace

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace

spa reception was not manned, so a bit confused about towels etc

location, by the sea and old town, spa facilities, clean,

the spa & indoor pool were very good too

spa is great

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

they have a spa area with really great pool (heated

free spa admission with a steam room and turkish bath complimentary

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

they also have a parking spot if you have a car

limited room service menu

the spa and treatments amazing

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

the jacuzzi in the spa was also not warm enough

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

i love the fancy style of the facility and also the deck with the pool and spa on it

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

spa and sauna only work part time

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

the location is perfect! breakfast is fabulous! all rooms, have sea view!

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

we used the spa facilities and had a massage all of which was very good

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

the spa and swimming pool were great

i definitely recommend you to try the spa - such a relaxing experience

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa experience was amazing

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

stunning location. beautiful pool and spa and gardens.

terrace gardens views pool spa area very friendly and welcoming staff

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the roof top pool was a dream as well as the spa inside

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

staff were very accommodating. spa and rooftop pool were amazing as well.

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

i don t understand why the spa is cost extra for guests?

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

the spa was the biggest i have ever seen

spa facilities were amazing

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

great that spa access is included for free

spa included in the room rate

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

if you want exceptional staff, food, bedrooms, pool areas etc this is the place to come

piano bar nice for a drink

the spa also offers amazing massages - tried and tested

the spa and the pools need renovation.

the spa pool is shallow perfect for children but they only let them in during a small window

it's a good hotel with slightly dated spa facilities

gym has been relocated and not really adequate and similarly parts of spa out of action

rooms and public spaces all very clean and felt luxurious to us

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

thought spa prices a little expensive. some of the evening entertainment was not very good.

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel is in an excellent location, the rooms were very spacious and very confortable

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

the hotel had lots of facilities such as gym, sauna etc and evening entertainment

superb facilities, location and breakfast.

good spa and restaurant

the staff is very friendly and helpful and the spa services and atmosphere are amazing

spa was fantastic, expensive but good value

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

she went to the gym and spa every day

pools and gym/spa facilities superb

good buffet breakfast

good pools, but a very dated gym

daily room service and cleaning

breakfast was great as there was so much choice

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

the view from the suite, infinity pool and dining areas is absolutely incredible (and worth the higher price

great infinity pool

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

very nice spa and the rooms even tho being a little oldish, felt super cozy.

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spacious room with ocean view, king size bed with a topper

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

indoor pool, spa and gym where also really nice and brand new

spa to share with naked people. shower wasn t working in the spa.

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

excellent service, great views, amazing rooms, spa and pools are great.

breakfast, spa and location

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

we enjoyed everything in the property including the spa facility.

the spa really needs to be refurbished, but treatments ok! :-)

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the choice of pools and the spa resort definitely a plus

with excellent facilities: room, restaurants, spa and gym

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner

swimming pool was a little too cool for me.

spa centre was very poor and treatments average at best

the pool and spa area was great

massage in spa was excellent and very good value

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

we enjoyed the view, beds were comfortable and cocktails at the terrace bar were declious.

really annoyed about this one) both pools are small and overrun with parents letting their kids do anything they

great location. spa massage was really good.

spa and pool

would be better if the hotel reception was separate from the spa and pool reception

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

staff, excellent location, spacious rooms

my spa treatment was the highlight

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

, : the main reason i chose this hotel was the advertised spa area with

property was reasonable spacious

the indoor pool and spa are so warm, you could spend all day in there

the sauna was really small and uncomfortable and the spa area was lackluster

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

i made use of the pool and spa facilities which was an added bonus

small spa area, gym even smaller

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa is a joke for a

they remodelled the spa area and could simply have put in a small change room too

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

no spa in hotel

the bar was not open much, the gym & spa were not open

bar was not open at night

the same breakfast every day.bad coffee.very uncomfortable beds for kids

prime location, easy check in and out and the swimming pool.

spa was beautiful, treatments were great

we didn t went for any treatment at the spa but i m sure is lovely as well

it is a ashamed the spa was so booked

the hotel has great pools, buffet breakfast and also spa facilities

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

the breakfast was nice and the spa treatment was amazing

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

bar at the reception and spa downstairs

the spa was lovely, but needed some maintenance.

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

we enjoyed the spa area and had a lovely massage

nice rooms, pool absolutely lovely and spa aria

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

spa jacuzzi also could have been warmer

room was airy, spacious and great for a couple

lovely indoor pool and spa

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

room service and food in general wasn't great, but there are tons of restaurants nearby.

spa area (with sauna) included in the price

spa and swimming pool areas were great and big plus for finnish sauna

spa treatments were very expensive and that s why we didn t use those services.

very relaxing areas, spa nad pool amazing

the spa was great and clean

the spa was not accessible because fully booked

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

tried to use steam room & spa facilities but were fully booked

the reception staff and the spa manager

spa area was also quite dirty at times

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

location, spacious rooms, indoor and outdoor pool, spa centar

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

pool and sauna not working at first, then pool became available

friendly helpful staff, great breakfast.

no wifi in the room...but in the lobby and 1st floor bar is ok

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

hotel is bit outdated but clean .breakfast was really good.

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

the jacuzzi at the spa is so nice

excellent spa facility and additional massage

the spa and the gym were great too - we had it to ourselves

the spa was very cosy and provided needed relaxation after all the hikes in madeira

excellent restaurants marvellous pool and spa and very comfortable rooms

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

the spa area is nice and the jacuzzi positioned toward the

there was a lot of space

if somebody uses the spa in the afternoon and

the spa area is serene

the spa can be improved

offer massage at spa area

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

staff variety of food available snackbar spa and indoor pool

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

everywhere very clean - room, lift, reception, spa

spa was be to accommodate in short notice

location, staff, breakfast, spa comfy beds and black out curtains

hotel spa is quite simple, but ok.