the spacious spa was a plus

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

too expensive to use the spa and indoor pool.

the on-site spa was also excellent, complete with an indoor pool

spa needs upgrading but still a very good massage

spa is clean and peacefull with a small cat who comes for hugs

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

whole hotel is a bit of a maze and spa needs to be booked in advance

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

but there is a bar and restaurant where you can enjoy a drink or meal

visited the spa and enjoyed massage treatments

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

also the hotel gym and spa area were super nice as well

wonderful view from the hotel, the lounge bar and the fish restaurant

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

amazing gym with all necessary equipment and a great team

the rooms are spacious and luxurious the facilities are super great and they have 3 swimming pools 1 outdoor

swimming pools - massage in wellness and spa (you have to try it

spa area was lacking, only one steam sauna and a small pool.

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

a word two for gina in the spa who gave us wonderful hot stones massages

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

locations spa swimming pool

the spa was average, the location isn't the best without a car

no enough staff for spa food to expensive

superb breakfast, lovely view, excellent spa facilities and great library.

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the spa was excellent, really high quality treatments

the spa was rated by my wife as one of the best massages she ever had

nice surroundings, wonderful breakfast and food, great service

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the spacious room is very clean and has a splendid bay/ocean view

a swimming pool at the top of the hotel, and a small garden, with a scenic view and some tables to seat and

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

unfortunately we didn't use the pool due to the weather, but it looked beautiful

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy

the pool is cold - but i still loved my bracing swims before hot showers

gorgeous place and amazing breakfast and service! quiet location and private parking.

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

sadly spa was closed for covid

the fitness suite and the spa facilities are dirty and not acceptable

also the spa and the gym were not available during our visit

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

the spa & indoor pool were very good too

the staff were so friendly and the spa is excellent

spa reception was not manned, so a bit confused about towels etc

spa &

other guests gave recommendations & told us about spa & rooftop terrace

gym/pool/spa were great

the spa was wonderful as well as the pool

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa and sauna experience was very disappointing

spa was very pleasant and relaxing

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

very clean and we had access to the spa facilities included

working hours of spa an gym

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

cold pool, jacuzzi closed

can t think of anything unless the gym maybe which hasn t that much to offer.

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

the jacuzzi in the spa was also not warm enough

the spa and treatments amazing

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

spa was really nice everything clean

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

i love the fancy style of the facility and also the deck with the pool and spa on it

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

great buffet breakfast with cook to order options

it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

room was spacious and clean, the hotel exceeded my expectations

spa and breakfast

clean, comfortable rooms, decent breakfast, nice spa area

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the roof top pool was a dream as well as the spa inside

staff were very accommodating. spa and rooftop pool were amazing as well.

indoor pool and spa is nice, although for me the water was a bit cold

the sauna, and the pool were a bit cold in the turkish spa area.

the spa was the biggest i have ever seen

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

think a spa would make it perfect

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

breakfast is half a la carte and half buffet, in the gardens

free shuttle

pool and spa are very well equipped too and the staff is kind and helpful

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

the spa and swimming pool were great

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

i used some spa services and was very happy with the quality of services

great that spa access is included for free

spa included in the room rate

i definitely recommend you to try the spa - such a relaxing experience

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the spa experience was amazing

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

if you want exceptional staff, food, bedrooms, pool areas etc this is the place to come

natural pool

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa and the pools need renovation.

the room is spacious, light and reflects the blue hues of the sea view

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

stunning location. beautiful pool and spa and gardens.

the spa would of been open, this place would of been fabulous

spa facilities as in the process of being renovated

terrace gardens views pool spa area very friendly and welcoming staff

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

heated outdoor pool. pool bar closed

she went to the gym and spa every day

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the staff is very friendly and helpful and the spa services and atmosphere are amazing

i thought the spa was expensive and the list of treatments should have the prices displayed.

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

thought spa prices a little expensive. some of the evening entertainment was not very good.

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel is in an excellent location, the rooms were very spacious and very confortable

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

pools and gym/spa facilities superb

doesn't feel crowded, plenty of space round the pool with shade

i wish the the outdoor pools had been heated. it was just too cold to swim in them in december.

noise from kitchen

there is a reasonably priced bar with a daily happy hour - great cocktails

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

the food at the pool was below par

breakfast at cliff bay was outstanding. overall our stay was very pleasant.

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

excellent service, great views, amazing rooms, spa and pools are great.

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

i managed to fit a spa between the activities ( excellent as well)

breakfast, spa and location

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

vegetarian food excellent. spa was wonderful.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

indoor pool, spa and gym where also really nice and brand new

very nice spa and the rooms even tho being a little oldish, felt super cozy.

there were several spa features

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

good public areas including very spacious library

staff, excellent location, spacious rooms

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

good breakfast, and spa facilities for this price

there is parking in the front of hotel

lovely modern room with excellent kitchenette

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

would be better if the hotel reception was separate from the spa and pool reception

spa and pool

great location. spa massage was really good.

spa being open

great massage in the onsite spa and plenty of activities around, like golf or horse riding

we availed of the spa treatments and really enjoyed our massages too

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

a 35 euro taxi ride from funchal the bar is virtually non existent it’s isolated unless you hire a

early june the pool and the sea are very cold

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the facilities were fab, including the gym and spa rooms

the indoor pool and spa are so warm, you could spend all day in there

we could not find the spot in spa even though we booked it before.

the sauna was really small and uncomfortable and the spa area was lackluster

, : the main reason i chose this hotel was the advertised spa area with

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

they remodelled the spa area and could simply have put in a small change room too

spa is a joke for a

small spa area, gym even smaller

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is non-existent massage requires 48 hour notice and there is no info on their website to

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

the pool and spa area was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the hotel has great pools, buffet breakfast and also spa facilities

it is a ashamed the spa was so booked

spa treatments- a bit expensive compared to the level of expertise

spa was beautiful, treatments were great

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

no spa in hotel

the bar was not open much, the gym & spa were not open

wifi was a bit slow sometimes

the swimming pool and gardens were very well maintained

helpful staff, great breakfast, pool stayed open till late which was great as my kids didn’t want to get out

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

shuttle bus system to funchal worked very well but you do need to book in advance both ways

breakfasts were really good, as was the meals at the pool bar

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the spa was lovely, but needed some maintenance.

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

bar at the reception and spa downstairs

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

we enjoyed the spa area and had a lovely massage

nice rooms, pool absolutely lovely and spa aria

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

the spa is great

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

lovely indoor pool and spa

good food. very nice spa facilities. great place.

location, really friendly and helpful staff, great breakfast with a lot of options, music every night in the

minor issue was no spa staff on site for treatments, but could ring to arrange

spa and swimming pool areas were great and big plus for finnish sauna

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

the spa was great and clean

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

the spa was excellent

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

nice to have spa to use

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

the spa is very relaxing and easily accessible

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

the spa could've been a little bit warmer

location was off the beaten track. horrible coffee. spa amenities small for the amount of people

good breakfast and dinner buffet. spa was a good bonus.

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

the spa was not accessible because fully booked

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa area was also quite dirty at times

spa could ve been better. water overflow from indoor pool made floor slippery at times

the reception staff and the spa manager

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

the spa area is nice and the jacuzzi positioned toward the

the spa was a lovely place to relax after a day walking in the mountains

spa treatments all over 110

there was a lot of space

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

spa was be to accommodate in short notice

hotel spa is quite simple, but ok.

each block was easily to locate and get around food was great swimming pool was great spa facilities were

the spa facilities were not big enough to accommodate all the people who could be using them (although

not that it was required, but the pool's appearance is a bit

the wifi was poor

center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

no wifi in the room...but in the lobby and 1st floor bar is ok

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa area is serene

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the spa can be improved

offer massage at spa area

swimming pool very nice, in case it is crowded or full of children you can always go to the ocean just

there were long queues for the bar in the evening

very good breakfast exelent location

breakfast was great

calm hotel, not many kids were there, good place to relax

parking spaces were somewhat limited for the size of the hotel.

the pool was fabulous

bar, dining room, kids area were split over multiple of floors, lift was very slow

the room service was excellent

good selection for breakfast