to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

i definitely recommend you to try the spa - such a relaxing experience

the spa needs improvement

the spa experience was amazing

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

stayed in the deluxe junior suite, a beautifully appointed and spacious room

pool and spa are very well equipped too and the staff is kind and helpful

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the spa was the biggest i have ever seen

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

staff were very accommodating. spa and rooftop pool were amazing as well.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

indoor pool and spa is nice, although for me the water was a bit cold

the sauna, and the pool were a bit cold in the turkish spa area.

the roof top pool was a dream as well as the spa inside

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa also offers amazing massages - tried and tested

it's a good hotel with slightly dated spa facilities

the room is spacious, light and reflects the blue hues of the sea view

the spa and the pools need renovation.

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

spa included in the room rate

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

i used some spa services and was very happy with the quality of services

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

the room was great, the staff was very friendly and welcoming the breakfast was excellent

sunbathing area & facilities - very welcoming staff on arrival and throughout the stay - great breakfast choices

thought spa prices a little expensive. some of the evening entertainment was not very good.

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

rooms and public spaces all very clean and felt luxurious to us

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel is in an excellent location, the rooms were very spacious and very confortable

the spa would of been open, this place would of been fabulous

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

stunning location. beautiful pool and spa and gardens.

are very dated , spa area of poor quality and not at the level of a 4 stars

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

one gripe was that the kids club was not open

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

spa and sauna only work part time

i love the fancy style of the facility and also the deck with the pool and spa on it

especially pool, breakfast, location

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

the spa and treatments amazing

spa was really nice everything clean

the jacuzzi in the spa was also not warm enough

amenities were fantastic, specially the spa great breakfast buffet excellent staff

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

she went to the gym and spa every day

good spa and restaurant

the spa treatment was so so

pools and gym/spa facilities superb

wifi was good

there is a reasonably priced bar with a daily happy hour - great cocktails

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

cost of laundry has high. otherwise could find no fault.

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

spacious room with ocean view, king size bed with a topper

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

think a spa would make it perfect

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

5 acres of gorgeous gardens, pool and resident giant tortoise

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

superb breakfast. fabulous suite and the view was heavenly

breakfast was excellent

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

free spa admission with a steam room and turkish bath complimentary

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

spa is great

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

direct access to the sea was fantastic and the spa area was lovely

spa to share with naked people. shower wasn t working in the spa.

i managed to fit a spa between the activities ( excellent as well)

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

the spa and pool area was also amazing

the pool and spa area was great

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

spa centre was very poor and treatments average at best

good breakfast, and spa facilities for this price

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool (we

the indoor swimming pool was small, smelly, filthy and crowded (full of entire families with kids)

great location. spa massage was really good.

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

spa and pool

would be better if the hotel reception was separate from the spa and pool reception

with excellent facilities: room, restaurants, spa and gym

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the choice of pools and the spa resort definitely a plus

the spa really needs to be refurbished, but treatments ok! :-)

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

the indoor pool and spa are so warm, you could spend all day in there

we could not find the spot in spa even though we booked it before.

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

the spa was closed and food was nothing

spa extra money and needed booking! lifts small. tv didn't speak any english.

staff, excellent location, spacious rooms

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

breakfasts were really good, as was the meals at the pool bar

breakfast; very pleasant staff; pool area, incl bar & food very good; availability of shuttle in to

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the bar was not open much, the gym & spa were not open

no spa in hotel

entertainment or bar daily

bar was not open at night

location and the staff is professional and friendly, kids love them.

they remodelled the spa area and could simply have put in a small change room too

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa is a joke for a

small spa area, gym even smaller

spa treatments- a bit expensive compared to the level of expertise

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

the hotel has great pools, buffet breakfast and also spa facilities

it is a ashamed the spa was so booked

we didn t went for any treatment at the spa but i m sure is lovely as well

the spa was lovely, but needed some maintenance.

the breakfast was nice and the spa treatment was amazing

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

bar at the reception and spa downstairs

spa facilities were great and we used them most days

nice rooms, pool absolutely lovely and spa aria

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

not make use of swimming pools nor spa but they both looked fine

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

lovely indoor pool and spa

pool / sunbathing area very clean, bar is fairly priced with great cocktails

the spa was great and clean

spa area (with sauna) included in the price

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa could be a little bit cleaner (especially floors).

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

spa &

was no information in the room regarding use of the spa or room service

spa reception was not manned, so a bit confused about towels etc

the spa & indoor pool were very good too

this was also topped off with the most incredible spa

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

the spa was not accessible because fully booked

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

also the spa and the gym were not available during our visit

the fitness suite and the spa facilities are dirty and not acceptable

sadly spa was closed for covid

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

spa area was also quite dirty at times

the reception staff and the spa manager

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

spa was very pleasant and relaxing

the spa and sauna experience was very disappointing

gym/pool/spa were great

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa facilities were great and it was good to be able to unwind after a day of many activities

the price, cleanliness, hospitality, parking on property and good breakfast

only ate breakfast but they had a big variety of food

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

air conditioning and wifi did not work.

i got nice advices for eating and parking

spa treatments all over 110

the spa area is nice and the jacuzzi positioned toward the

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

there was a lot of space

the spa was a lovely place to relax after a day walking in the mountains

everywhere very clean - room, lift, reception, spa

we really loved the views, the pools and the spa treatments

each block was easily to locate and get around food was great swimming pool was great spa facilities were

hotel spa is quite simple, but ok.

location, staff, breakfast, spa comfy beds and black out curtains

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the spa area is serene

offer massage at spa area

the spa can be improved

the wifi was bad

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not

breakfast was great and staff were wonderful

long way from the centre, promote no putting towels on sun beds but then doesnt enforce it, gym tiny, not even

there is free wifi for work, closeness to ocean for taking a relaxing swim

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

breakfast was great

hotel garden is beautiful and has good amount of parking spaces

free parking on hotel site

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the spacious room is very clean and has a splendid bay/ocean view

the view over funchal from the hotel varander and pool area were out of this world.

spa facilities limited. nice pool on roof tho.

room service was too early in the morning

great view from the room, very nice breakfast and very friendly staff

the staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay

only one dish (bolonese) in kids menu for dinner

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

shuttle service to

staff was super helpful and lovely, and the parking amenities were great

enjoyed the pool area with great views and acces to a bar

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was

pool & breakfast

yummy breakfast every day

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

made us takeway breakfat for the plane,very kind ud83eudd70ud83eudef6 stunning garden with sauna, pool, massage

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy

very friendly and helpful staff + green and spacious territory + private parking + location is close to airport

unfortunately we didn't use the pool due to the weather, but it looked beautiful

the on-site spa was also excellent, complete with an indoor pool

spa needs upgrading but still a very good massage

massages in the spa were excellent

too expensive to use the spa and indoor pool.

the spacious spa was a plus

the spa and the gym were great too - we had it to ourselves

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

excellent spa facility and additional massage

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

cozy pool and spa area too

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

whole hotel is a bit of a maze and spa needs to be booked in advance

spa is clean and peacefull with a small cat who comes for hugs

excellent value for money with a nice breakfast included

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

also the hotel gym and spa area were super nice as well

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

visited the spa and enjoyed massage treatments

the staff in the lounge were wonderful, as was the man who checked us in at breakfast in the mornings

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

pool is closed at 6 pm, it is too early.

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

quiet retreat with organic gardens, lovely spa and charming staff

spacious room with a garden view

times of the spa area (closes at 9) surprised us

spa area is great, pool is big and heated (around 27c), sauna is clean

swimming pools - massage in wellness and spa (you have to try it

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

spa area was lacking, only one steam sauna and a small pool.

a word two for gina in the spa who gave us wonderful hot stones massages

no enough staff for spa food to expensive

locations spa swimming pool

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

the spa was average, the location isn't the best without a car

superb breakfast, lovely view, excellent spa facilities and great library.

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

is a very nice place, we specially appreciated the sauna/spa section

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

small and calm hotel, great bali and spa feeling

views, spa and garden facilities, breakfast, staff