couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

unfortunately we didn't use the pool due to the weather, but it looked beautiful

gorgeous place and amazing breakfast and service! quiet location and private parking.

the parking is great too

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course

spa needs upgrading but still a very good massage

massages in the spa were excellent

the on-site spa was also excellent, complete with an indoor pool

the spacious spa was a plus

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

plenty of space to relax by the pool and the garden next to it

food in the restaurant was expensive, spa treatments were expensive

the spacious room is very clean and has a splendid bay/ocean view

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

rooms are comfortable and breakfast was delicious

special praise goes to norberto, who is responsible for the bar and restaurant

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

spa was very pleasant and relaxing

gym/pool/spa were great

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa was wonderful as well as the pool

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

swimming pools - massage in wellness and spa (you have to try it

spa area was lacking, only one steam sauna and a small pool.

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

a word two for gina in the spa who gave us wonderful hot stones massages

superb breakfast, lovely view, excellent spa facilities and great library.

the spa was average, the location isn't the best without a car

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

no enough staff for spa food to expensive

locations spa swimming pool

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

visited the spa and enjoyed massage treatments

also the hotel gym and spa area were super nice as well

nice gym, very clean

spa is clean and peacefull with a small cat who comes for hugs

whole hotel is a bit of a maze and spa needs to be booked in advance

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

nothing..perhaps lack of parking

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

was no wifi signal in my room and elsewhere at the hotel

fruit and juice for the breakfast could be nice the limited opening timing of the gym and

sadly spa was closed for covid

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

the fitness suite and the spa facilities are dirty and not acceptable

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

this was also topped off with the most incredible spa

location, by the sea and old town, spa facilities, clean,

spa reception was not manned, so a bit confused about towels etc

other guests gave recommendations & told us about spa & rooftop terrace

was no information in the room regarding use of the spa or room service

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

free spa admission with a steam room and turkish bath complimentary

very clean and we had access to the spa facilities included

working hours of spa an gym

the jacuzzi in the spa was also not warm enough

the spa and treatments amazing

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

spa was really nice everything clean

think a spa would make it perfect

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

breakfast was generous and set beautifully within their garden

the hotel has an extraordinary beautiful garden, and a big nice pool

was slightly disappointed with the spa being so busy all the time but for the price it was really good so i can

food was good, the spa, pool ect fabulous especially the view

it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of

spa and breakfast

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

nice to have spa to use

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

spa area should be separated from the pool and with more strict rules of use (some people use it

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

the spa could've been a little bit warmer

good breakfast and dinner buffet. spa was a good bonus.

a nice, modern hotel with a spa in a quiet, remote area

location was off the beaten track. horrible coffee. spa amenities small for the amount of people

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

i love the fancy style of the facility and also the deck with the pool and spa on it

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

fa ntastic breakfast

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

we used the spa facilities and had a massage all of which was very good

pool and spa are very well equipped too and the staff is kind and helpful

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa needs improvement

i definitely recommend you to try the spa - such a relaxing experience

the sauna, and the pool were a bit cold in the turkish spa area.

staff were very accommodating. spa and rooftop pool were amazing as well.

indoor pool and spa is nice, although for me the water was a bit cold

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the roof top pool was a dream as well as the spa inside

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

spa facilities as in the process of being renovated

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

the spa would of been open, this place would of been fabulous

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

spa facilities were amazing

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

the spa was the biggest i have ever seen

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

i used some spa services and was very happy with the quality of services

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

spa included in the room rate

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

kept getting wifi security at risk notices! tv was also patchy at times.

excellent facilities including library, panel court, gym, indoor swimming pool and the staff were unfailing

the room is spacious, light and reflects the blue hues of the sea view

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa pool is shallow perfect for children but they only let them in during a small window

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel is in an excellent location, the rooms were very spacious and very confortable

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

are very dated , spa area of poor quality and not at the level of a 4 stars

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

the gym equipment is very tired and needs updating.

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

the staff is very friendly and helpful and the spa services and atmosphere are amazing

the spa treatment was so so

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

i thought the spa was expensive and the list of treatments should have the prices displayed.

pools and gym/spa facilities superb

had an excessive amount of children in it during the stay and the noise and behavior of these kids was awful

the bar area and lounge were wonderful

cost of laundry has high. otherwise could find no fault.

great facilities, amazing breakfast, fantastic garden

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

served+ pick up table breakfast

breakfast was excellent

infinity pool with loungers and bar never busy

we availed of the spa treatments and really enjoyed our massages too

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

great massage in the onsite spa and plenty of activities around, like golf or horse riding

free parking at any time, big clean rooms, great pools, superb breakfasts

well equipped gym

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

there were several spa features

spacious room with ocean view, king size bed with a topper

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

the spa and pool area was also amazing

direct access to the sea was fantastic and the spa area was lovely

spa to share with naked people. shower wasn t working in the spa.

breakfast, spa and location

excellent service, great views, amazing rooms, spa and pools are great.

we enjoyed everything in the property including the spa facility.

the choice of pools and the spa resort definitely a plus

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

vegetarian food excellent. spa was wonderful.

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

area, the free wifi, the complimentary water in the lobby, the online check-in, the kitchenette, the

indoor swimming pool needs updating perhaps separate area for the kids

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the pool was well-maintained, with towels and deckchairs readily available at any time of day

the hotel shuttle bus has very limited schedule but public buses are frequent and convenient, so there's an

shuttle bus timings such that you have to return to hotel late afternoon which can trap you into an

great location. spa massage was really good.

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa being open

spa and pool

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

staff, excellent location, spacious rooms

spa extra money and needed booking! lifts small. tv didn't speak any english.

the sauna was really small and uncomfortable and the spa area was lackluster

the spa was closed and food was nothing

we could not find the spot in spa even though we booked it before.

, : the main reason i chose this hotel was the advertised spa area with

the indoor pool and spa are so warm, you could spend all day in there

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

small spa area, gym even smaller

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa is a joke for a

they remodelled the spa area and could simply have put in a small change room too

the bar was not open much, the gym & spa were not open

no spa in hotel

location and the staff is professional and friendly, kids love them.

room, basic furniture, sofa bed and one small extra bed for kids, quite old fashioned but useful, kitchen equipped

liked the size of the room and the kitchen facilities

spa was beautiful, treatments were great

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

the hotel has great pools, buffet breakfast and also spa facilities

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

spa treatments- a bit expensive compared to the level of expertise

bar at the reception and spa downstairs

the spa was lovely, but needed some maintenance.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

we enjoyed the spa area and had a lovely massage

not make use of swimming pools nor spa but they both looked fine

gym was old and incomplete, and the spa had some broken/unavailable facilities

the spa is great

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

good food. very nice spa facilities. great place.

room was airy, spacious and great for a couple

wifi is good. room is big, spacious and well equipped.

spa could be a little bit cleaner (especially floors).

spa and swimming pool areas were great and big plus for finnish sauna

spa treatments were very expensive and that s why we didn t use those services.

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

very relaxing areas, spa nad pool amazing

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

the spa was not accessible because fully booked

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa area was also quite dirty at times

spa could ve been better. water overflow from indoor pool made floor slippery at times

the reception staff and the spa manager

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

the swimming pool requires some attention.

the room service left our room unlocked twice, but after talking to the hotel staff it didn't happen

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

pool tiles to be renewed and a kettle for coffee inter rom would be comfortable to have

nice breakfast with ocean wien (i would only add vegetables) cozy room, clean

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

there was a lot of space

spa treatments all over 110

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

the spa was a lovely place to relax after a day walking in the mountains

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

everywhere very clean - room, lift, reception, spa

we really loved the views, the pools and the spa treatments

each block was easily to locate and get around food was great swimming pool was great spa facilities were

the spa facilities were not big enough to accommodate all the people who could be using them (although

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa area is serene

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the spa can be improved

offer massage at spa area

swimming pool very nice, in case it is crowded or full of children you can always go to the ocean just

there were long queues for the bar in the evening

very good breakfast exelent location

breakfast was great

calm hotel, not many kids were there, good place to relax

parking spaces were somewhat limited for the size of the hotel.

the pool was fabulous

bar, dining room, kids area were split over multiple of floors, lift was very slow

the room service was excellent

good selection for breakfast