the pool was fabulous

bar prices were very reasonable

room was on the 10th floor and the wifi was dodgy

good wifi

one of the elevators wasn't working and that was a bit annoying. parking spaces and limited.

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

great massage in the onsite spa and plenty of activities around, like golf or horse riding

we availed of the spa treatments and really enjoyed our massages too

early june the pool and the sea are very cold

low pressure in the shower, tiny gym and decor could be updated

spa and breakfast

room was spacious and clean, the hotel exceeded my expectations

clean, comfortable rooms, decent breakfast, nice spa area

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

food was good, the spa, pool ect fabulous especially the view

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

spa area should be separated from the pool and with more strict rules of use (some people use it

nice to have spa to use

the spa could've been a little bit warmer

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

the spa is very relaxing and easily accessible

good breakfast and dinner buffet. spa was a good bonus.

a nice, modern hotel with a spa in a quiet, remote area

spa not ready. service at the beach/pool not very good

great spa - very profession

the spa massage i had was excellent

the excellent service and staff and the great spa and the spa treatments this resort is absolute heaven

no indoor spa (sauna/pool) gym not so well equipped

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

free easy parking also

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

absolute sanctuary with beautiful gardens and a pool

locations spa swimming pool

superb breakfast, lovely view, excellent spa facilities and great library.

the spa was average, the location isn't the best without a car

no enough staff for spa food to expensive

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

a word two for gina in the spa who gave us wonderful hot stones massages

spa area was lacking, only one steam sauna and a small pool.

swimming pools - massage in wellness and spa (you have to try it

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

the spacious spa was a plus

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

massages in the spa were excellent

too expensive to use the spa and indoor pool.

spa needs upgrading but still a very good massage

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

wifi coverage. this was only available in the reception area.

spacious rooms with a kitchen, looks like brand new

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

also the hotel gym and spa area were super nice as well

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

visited the spa and enjoyed massage treatments

wifi connection was always

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

spa is clean and peacefull with a small cat who comes for hugs

whole hotel is a bit of a maze and spa needs to be booked in advance

nothing..perhaps lack of parking

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

lovely walks across and around the property and golf

the spacious room is very clean and has a splendid bay/ocean view

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

facilities are great: swimming pool, patio, private parking, etc

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

good quiet bar and dining available if you want to stay in the hotel for the evening

the breakfast is so rich that i couldnt try everything in four days

great breakfast

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa and sauna experience was very disappointing

the spa was wonderful as well as the pool

spa was very pleasant and relaxing

gym/pool/spa were great

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

sadly spa was closed for covid

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

the fitness suite and the spa facilities are dirty and not acceptable

spa &

location, by the sea and old town, spa facilities, clean,

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace

this was also topped off with the most incredible spa

spa reception was not manned, so a bit confused about towels etc

working hours of spa an gym

very clean and we had access to the spa facilities included

they have a spa area with really great pool (heated

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

spa was really nice everything clean

amenities were fantastic, specially the spa great breakfast buffet excellent staff

the spa and treatments amazing

the jacuzzi in the spa was also not warm enough

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

having booked for longer, though i thought that a better bar area would have been nice, though saying that after

setting overlooking funchal but need to use the shuttle bus or get a taxi ( 7-10 each way) into town

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

wifi is super fast

we used the spa facilities and had a massage all of which was very good

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

pool and spa are very well equipped too and the staff is kind and helpful

the spa and swimming pool were great

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa needs improvement

i definitely recommend you to try the spa - such a relaxing experience

indoor pool and spa is nice, although for me the water was a bit cold

the roof top pool was a dream as well as the spa inside

the sauna, and the pool were a bit cold in the turkish spa area.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

staff were very accommodating. spa and rooftop pool were amazing as well.

spa facilities as in the process of being renovated

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

terrace gardens views pool spa area very friendly and welcoming staff

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

the spa was the biggest i have ever seen

i don t understand why the spa is cost extra for guests?

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

spa included in the room rate

i used some spa services and was very happy with the quality of services

great that spa access is included for free

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

gym equipment should be in a museum

the pool area is beautiful and the rooms were really comfortable also

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

rooms and public spaces all very clean and felt luxurious to us

hotel is in an excellent location, the rooms were very spacious and very confortable

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

entertainment for small kids

lovely well appointed room with super view of the garden and pool and a side ocean view .

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

she went to the gym and spa every day

good spa and restaurant

the spa treatment was so so

the staff is very friendly and helpful and the spa services and atmosphere are amazing

pools and gym/spa facilities superb

), and the bathroom a good size, the kitchenette was useful to make the odd cup of tea/coffee

hotel is overall nice, plenty space for the kids to run and have fun

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

the grounds apwere beautiful, the pool and facilities clean and staff super friendly

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

great infinity pool

the food at the pool was below par

breakfast was excellent

indoor pool, spa and gym where also really nice and brand new

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

very nice spa and the rooms even tho being a little oldish, felt super cozy.

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

i managed to fit a spa between the activities ( excellent as well)

spa to share with naked people. shower wasn t working in the spa.

the spa and pool area was also amazing

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

the spa really needs to be refurbished, but treatments ok! :-)

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

vegetarian food excellent. spa was wonderful.

with excellent facilities: room, restaurants, spa and gym

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

spa centre was very poor and treatments average at best

the pool and spa area was great

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

good breakfast, and spa facilities for this price

gym

the indoor swimming pool was small, smelly, filthy and crowded (full of entire families with kids)

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

breakfast, nice room

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

breakfasts were really good, as was the meals at the pool bar

spa and pool

great location. spa massage was really good.

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

would be better if the hotel reception was separate from the spa and pool reception

spa being open

good public areas including very spacious library

my spa treatment was the highlight

staff, excellent location, spacious rooms

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

, : the main reason i chose this hotel was the advertised spa area with

the sauna was really small and uncomfortable and the spa area was lackluster

the indoor pool and spa are so warm, you could spend all day in there

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

property was reasonable spacious

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

the facilities were fab, including the gym and spa rooms

they remodelled the spa area and could simply have put in a small change room too

spa is a joke for a

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is non-existent massage requires 48 hour notice and there is no info on their website to

small spa area, gym even smaller

the bar was not open much, the gym & spa were not open

no spa in hotel

sliding doors to terraces = dangerous for the kids)

we didn t really use the kitchen area as we only stayed for three nights and ate out a lot

prime location, easy check in and out and the swimming pool.

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

it is a ashamed the spa was so booked

the hotel has great pools, buffet breakfast and also spa facilities

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa is great

spa jacuzzi also could have been warmer

not make use of swimming pools nor spa but they both looked fine

spa facilities were great and we used them most days

we enjoyed the spa area and had a lovely massage

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

good food. very nice spa facilities. great place.

room was airy, spacious and great for a couple

room exceeded expectations, great location and pool on the rooftop. great breakfast buffet.

the spa and the gym were great too - we had it to ourselves

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

the spa was very cosy and provided needed relaxation after all the hikes in madeira

cozy pool and spa area too

spa could be a little bit cleaner (especially floors).

spa treatments were very expensive and that s why we didn t use those services.

very relaxing areas, spa nad pool amazing

the spa was great and clean

minor issue was no spa staff on site for treatments, but could ring to arrange

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

tried to use steam room & spa facilities but were fully booked

the spa was not accessible because fully booked

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

the reception staff and the spa manager

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa area was also quite dirty at times

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

location, spacious rooms, indoor and outdoor pool, spa centar

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

wifi is not very reliable and it's often necessary to resort to your own data

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

can t fault this place. nice pool, nice room, great breakfast. friendly staff

the breakfast was incredible, you would not need lunch after the amount they served

wifi was horrible

there was a lot of space

spa treatments all over 110

if somebody uses the spa in the afternoon and

the spa area is nice and the jacuzzi positioned toward the

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c