of things in the spa area that need addressing

use of the hotel spa was not included in the price.

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

spa facilities were amazing, excellent value

wish we could have stayed longer and made use of the spa and swimming pool.

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa

the spa facility was excellent and reasonably priced

the staff are extremely kind, the spa was in a cave, clean, and relaxing

unfortunately did not have a chance to use the spa but perhaps anouther time

the staff were all fab and the spa was lovely after a day

despite the building being quite modern it still has great style and the spanish feel

and helpful staff; large, clean, comfortable rooms; excellent wifi; great food in the restaurant and cafeteria

parking provided

access to the indoor pool is not senior friendly the

free parking, unforgetable view to the old city, comfortable, clean and large enough room, good wifi, comfortable

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it

swimming pool and pool area

pool area doesn't open until 12

the bar and lounge area were comfortable

size room for 3 people very clean nice clean pool with bar area regular bus service down to the aqueduct and

spa is only open from friday afternoon to sunday which was a bit disappointing and the restaurant

lunchtime menu was limited. spa was not open all day every day.

nt use any of the spa facilities so cannot rate them

spa dont work every day

spa was closed during the week. only open at weekends

good spa facilities. decent facilities.

the location was good and the room was excellent. the wifi was good.

good location to explore the surrounding countryside, great covered swimming pool .

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

good service, at checking in, only hand over the keys, no other information about breakfast, wifi, typical stuff

very friendly manager and breakfast room staff

breakfast was sumptuous

exceptional breakfast! very fresh and delicious.

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

our room was spacious, and had a wonderful view of the lake

spa is an extra charge of 20 per person

in winter it was quiet so we had the spa all to ourselves

was very cold at the main space at night

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

spa was very nice and relaxing, also the views and the green surroundings

30 staff friendly pool closed spa good but difficult to book

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

the spa was not open when we stayed as we were out of season