views, spa and garden facilities, breakfast, staff

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the spa and the sunset after madeira hikes its exactly what you wished for

the quietness and zen athmoshere, the spa area, the views

called a spa resort but facilities were not great, max 2 people to enjoy

quiet retreat with organic gardens, lovely spa and charming staff

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

the pool and spa area was a nice treat after a day of hiking

times of the spa area (closes at 9) surprised us

spacious room with a garden view

location , gorgeous pool and spa facilities

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

fantastic spa and stunning views

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

also put spa robes and slippers for going to swimming pool in room

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

the spa facilities are closed to the reception.

the breakfast was unbelievable good, so many different food and looks good

breakfast room ambiente

pool bar could open a little later into the evening,,,showers a little dated..

the property is beautiful and the breakfast was very good

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

spa facilities limited. nice pool on roof tho.

excellent food, lunch was very good and breakfast was excellent

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view

great view from the room, very nice breakfast and very friendly staff

i also thought the rooms were very comfortable and clean and enjoyed the pool

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

the spa was very cosy and provided needed relaxation after all the hikes in madeira

drinks in the bar were exceptionally cheap

the wifi was poor

good parking spot

only ate breakfast but they had a big variety of food

the price, cleanliness, hospitality, parking on property and good breakfast

offer massage at spa area

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

the spa can be improved

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

well maintained swimming pool

fresh orange juice might have been nice at breakfast

property close to sea, good bar and sauna

there is free wifi for work, closeness to ocean for taking a relaxing swim

breakfast freshly made and delicious

hotel spa is quite simple, but ok.

location, staff, breakfast, spa comfy beds and black out curtains

everywhere very clean - room, lift, reception, spa

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

we really loved the views, the pools and the spa treatments

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

there was a lot of space

excellent restaurants marvellous pool and spa and very comfortable rooms

the spa area is nice and the jacuzzi positioned toward the

if somebody uses the spa in the afternoon and

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

rooms nearby, spa and pool facilities good, as was breakfast

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

special thanks to the pool/spa staff

the spa services not being available

spa area was also quite dirty at times

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

pool side bar was really nice - great views and great food

swimming pool was a little too cool for me.

loved everything, but if we had to be critical, we would mention the small water glasses at breakfast (about 1

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

the spa was not accessible because fully booked

spa could be a little bit cleaner (especially floors).

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa and swimming pool areas were great and big plus for finnish sauna

minor issue was no spa staff on site for treatments, but could ring to arrange

the spa was great and clean

good food. very nice spa facilities. great place.

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

wifi not available in rooms in 2017 for hotel with 4 stars is quite poor.

spa jacuzzi also could have been warmer

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

gym was old and incomplete, and the spa had some broken/unavailable facilities

not make use of swimming pools nor spa but they both looked fine

the spa is great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

the breakfast was nice and the spa treatment was amazing

bar at the reception and spa downstairs

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the bar was not open much, the gym & spa were not open

no spa in hotel

location pool modern studio friendly & accommodating

the room was great, like a suite, two balconies, with a small kitchen

sliding doors to terraces = dangerous for the kids)

it is a ashamed the spa was so booked

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

spa was beautiful, treatments were great

the hotel has great pools, buffet breakfast and also spa facilities

we didn t went for any treatment at the spa but i m sure is lovely as well

we could not find the spot in spa even though we booked it before.

the spa was closed and food was nothing

, : the main reason i chose this hotel was the advertised spa area with

the sauna was really small and uncomfortable and the spa area was lackluster

the indoor pool and spa are so warm, you could spend all day in there

spa and pool

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

would be better if the hotel reception was separate from the spa and pool reception

spa being open

great location. spa massage was really good.

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

i like the gym and pools

working throughout our stay, the water in the jacuzzi was merky, no supervision of the pool with kids jumping

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

indoor pool, spa and gym where also really nice and brand new

spacious room with ocean view, king size bed with a topper

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the facilities were fab, including the gym and spa rooms

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

small spa area, gym even smaller

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa is a joke for a

they remodelled the spa area and could simply have put in a small change room too

spa is non-existent massage requires 48 hour notice and there is no info on their website to

my spa treatment was the highlight

staff, excellent location, spacious rooms

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

spa extra money and needed booking! lifts small. tv didn't speak any english.

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

negative point- was not happy to pay for hot water swimming pool -i agrre to pay for gym & spa not the hot water

it was extremely comi and spacious with an awesome view

spa and gym facilities are top

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

terrace gardens views pool spa area very friendly and welcoming staff

the spa would of been open, this place would of been fabulous

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

spa facilities as in the process of being renovated

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

vegetarian food excellent. spa was wonderful.

the choice of pools and the spa resort definitely a plus

the spa really needs to be refurbished, but treatments ok! :-)

with excellent facilities: room, restaurants, spa and gym

hotel is in an excellent location, the rooms were very spacious and very confortable

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

rooms and public spaces all very clean and felt luxurious to us

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

pools and gym/spa facilities superb

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

was no pool bar in the other pool area

parts of the hotel, like the gym, could use a bit of an update

the small kitchen would have been more utilized during cooler weather

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

direct access to the sea was fantastic and the spa area was lovely

breakfast, spa and location

the spa and pool area was also amazing

i managed to fit a spa between the activities ( excellent as well)

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

superb breakfast. fabulous suite and the view was heavenly

seaview, amazing infinity pool and excellent and affable service

served+ pick up table breakfast

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

the hotel had lots of facilities such as gym, sauna etc and evening entertainment

one gripe was that the kids club was not open

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

having booked for longer, though i thought that a better bar area would have been nice, though saying that after

breakfast was fine, even if i would have preferred to have the buffet instead of a la carte

good spa and restaurant

she went to the gym and spa every day

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the spa treatment was so so

i thought the spa was expensive and the list of treatments should have the prices displayed.

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa experience was amazing

stayed in the deluxe junior suite, a beautifully appointed and spacious room

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

the spa and swimming pool were great

pool and spa are very well equipped too and the staff is kind and helpful

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the spa and the pools need renovation.

the room is spacious, light and reflects the blue hues of the sea view

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

it's a good hotel with slightly dated spa facilities

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

sandy beach on your doorstep and pool and spa on site

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

except lure the manger of pool bar and restaurant, he is very angry person

size of the room, kitchen facilities in the room, great location,

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

the spa was the biggest i have ever seen

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

i don t understand why the spa is cost extra for guests?

i used some spa services and was very happy with the quality of services

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

spa included in the room rate

indoor pool and spa is nice, although for me the water was a bit cold

the roof top pool was a dream as well as the spa inside

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the sauna, and the pool were a bit cold in the turkish spa area.

staff were very accommodating. spa and rooftop pool were amazing as well.

amenities were fantastic, specially the spa great breakfast buffet excellent staff

spa was really nice everything clean

the jacuzzi in the spa was also not warm enough

the spa and treatments amazing

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

spa and sauna only work part time

i love the fancy style of the facility and also the deck with the pool and spa on it

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

the terrace with all it's offerings such as gym, sauna and bar is amazing

they have a spa area with really great pool (heated

spa is great

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

working hours of spa an gym

gym/pool/spa were great

spa was very pleasant and relaxing

the spa was wonderful as well as the pool

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa and sauna experience was very disappointing

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

special praise goes to norberto, who is responsible for the bar and restaurant

mediocre to bad wifi in an otherwise great hotel might have kept them from a 5 out of 5 rating

breakfast was very basic not like 5* hotel

location, by the sea and old town, spa facilities, clean,

this was also topped off with the most incredible spa

the spa & indoor pool were very good too

spa &

the staff were so friendly and the spa is excellent

sadly spa was closed for covid

the fitness suite and the spa facilities are dirty and not acceptable

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

breakfast wasn t the best

to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on

good location with parking, nice personnel and comfy room

comfy rooms with ocean view, quiet area, easy parking, near a beach

breakfast

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the spacious room is very clean and has a splendid bay/ocean view

food in the restaurant was expensive, spa treatments were expensive

wifi at best intermittent and then very weak. very poor phone signal.

the spa was rated by my wife as one of the best massages she ever had

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was excellent, really high quality treatments

beautiful location. fantastic views, gardens, golf course, staff, food, ambience.