private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

views, the bed, the pool, hot tub, food, service

the breakfast was delicious

good wifi too

at the resort was good except the wifi was very weak

we loved the spa tubs with hot spring water

the overall spa experience was amazing too

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

the spa was a plus

spa and massage services are top notch

there is no spa in the hotel. and the low-level massage by an external source

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

the bar was also great with fabulous cocktails

hot water runs out pretty quickly in the morning bad wifi

room service was also not good

they have a small kids that s my daughter got to enjoy at the end of our day

the staff was helpful with setting up a jetski rental for myself to take my kids

staff is really helpful and our kids had lots of fun interacting with them

there is great wifi throughout the grounds

however you can also benefit from it and enter the hotel's cafe and bar not being a

nice garden and own patio and access to spa (paid)

lively garden, very nice staff, spa services, restaurant

the gardens was beautiful and the spa services were very nice

did not try spa at all but nice touch

a swimming pool is missing

nice pool and gardens

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

kids crying in the morning

lunch / bar is rather expensive

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

the lounge chairs by the pool could have been cleaner and the gym was quite dirty

staff made checkout and getting our car from the parking lot a lot more difficult than it should be

we were there for children’s week so thr hotel prepared great activities for the kids (outdoors’s cinema,

the view and the pool area was beautiful

excellent location, clean, has a gym, everything we needed.

terrible wifi and cel service

wifi didn t work

for example the pool has a price to use

not the best wifi connection incase you need to work online!

as i have adopted kids of color that is not something i appreciate

went to this hostel with my adult kids and husband and we really enjoyed it

well tequila at the bar made me sick one night, it was very bad tequila would recommend upgrading haha

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

darwin greeted us at the bar and not only gave us local tips but also other information when i asked, like

highly recommend drinks at the bar with darwin and any and all food items on the menu -- you can't go wrong

the hill to get to the hotel parking lot is pretty rough, not all taxis are able to get there.

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

also there are spa treatments like sauna, massages, hot tubs and swimming stops

served us room service dinner even though we got there late and the kitchen was almost ready to close

be more well serviced in terms of having some staff come check up on you frequently, service your bar orders

the wifi is spot on

wifi works pretty good most of the time

very friendly and helpful staff, great bar and restaurant, comfy beds.

staff was incredibly, lake access was great, the free breakfast lovely.

friendly staff, beautifull location and nice breakfast

8 person dorm room was furthest from the common area and the wifi didn t reach the room

friendly staff, great amenities like yoga and free breakfast

the view is really amazing!! nice breakfast

breakfast is available but opened too late for us since most of the touristic activites start quite

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

steps away from the pool, jacuzzi, restaurant, etc

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising

i got the pool to myself both times

swimming pool, sauna, jacuzzi, free water

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for

spa was out of action, you had to pay for the sauna

amazing view of the lake and the morning serenade of the birds. great breakfast area.

i had my laundry done and they lost 2 of my favorite garments

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing

on top of that, their swimming pool does not meet the promising pictures