liked the very comfortable room and amenities as well as the swimming pool and workout facilities

great hotel. nice bar and pool.

parking cost $20 which is a bit much and wifi costs as well

kids in pool too late and pool was cold

no continental breakfast free

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

and dinner from henrietta s table (and brought it up to our room as there is currently no room service) and

he also sets a high bar for front desk personnel and their attitude and behavior show it

i had a problem with wifi

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

one issue: the negative was the spa experience

responsive front desk, brought up amenities and room service quickly

no utensils on the kitchenette. no tea bags in kitchenette.

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

fitness room was very small

i was really hoping for a soaker tub, spa like experience in my hotel rool

decent gym but no pool or spa would be nice

the breakfast wasn t amazing, and unnecessarily complicated.

the gym was well equipped

we weren't able to use any facilities other than the gym with few equipments

parking is also very convenient, and there is a bar for entertainment in the evening

would have felt more secure with a password-protected wifi.

staff very friendly and parking just behind the facility

what a great chef and kitchen staff

charming, clean & comfortable room. outstanding restaurant and bar on premises.

breakfast times end to early, especially on weekends

free breakfast with great selection

the space of the room - the friendly staffs - laundry

great breakfast and a great location in cambridge

was super busy and packed but had good coffee and yogurt and good value for families with kids

they literally put us in a smaller room, difference being a larger bathtub not by much with spa jets

i guess room 208 is right above the kitchen - don't ever agree to take it

hotel was beautiful, the rooms attractive and breakfast was fantastic

great breakfast w best scones i've ever eaten

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

room service has changed

great amenities such as gym, valet parking, and good

room service was excellent. i loved the burger!!

staff, clean room fast and simple to use room service

disappointed with the laundry, so small and dirty. and no breakfast provided.

spa facilities not great

the spa was heavenly.

no availability at spa for entire stay

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

the cocktail bar became part of my daily routine

witnessed a member of staff being reprimanded in public (spa staff) this was unprofessional

location and spa are great!

great king room in deluxe category on 25th floor. spa store surprisingly quick over two days!

the beds were so comfortable and the pool and fitness area was gorgeous.

i wish we didn t have to walk through the cardio room from the pool.

room said bathtub and spa tub which is why i got king suite

the kids loved the pool and we had the area to ourselves

is a big deal with traveling with kids

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

lobby bar is so noisy that i could not hear the young lady who was checking us in

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help

the swimming pool was quite small and the bar prices quite steep.

so quite noisy with constant airplanes flying low overhead - if you charge $111+ for bringing a pet then a)

a dog, which i highly doubt she did, then it was not ours and she was just continuing to be her petty self

really enjoyed our stay especially the kids because they have an indoor pool

the spa was incredible!

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the spa facility and staff were terrific.

spa is very expensive but good.

also we used the spa services which were convenient

main problems: most of the time the wifi was poor or even not working in our room

only things we missed were gym (fitness center) and the possibility to have breakfast at the hotel

the hotel is used for student housing, so at night you have kids in the hallways

it would be very helpful if there was a coin laundry

we were compensated parking and a breakfast

the scent is so spa and refreshing

very nice pool (the spa was under refurbishment at the time of our stay)

location, amazing service and the room with the fireplace was a unique experience for someone coming from super

was automatically charged in my card for some drinks in the hotel bar which i never took

even giving her treats, and we were thrilled that they don t charge an extra fee to bring a pet