one issue: the negative was the spa experience

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

service and quality of bar and restaurant needs improvement,

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

responsive front desk, brought up amenities and room service quickly

i was really hoping for a soaker tub, spa like experience in my hotel rool

decent gym but no pool or spa would be nice

cleaners for either more milk, or regular coffee instead of decaf and selection was poor - the gym had an

great location for fenway, very walkable and safe. awesome breakfast and friendly staff.

everything, the bar and the staff wonderful, very kindly

no availability at spa for entire stay

the spa was heavenly.

spa facilities not great

the fitness center including a lap pool was the nicest fitness center i have used during business travel

food options were very limited especially in room service.

location and spa are great!

witnessed a member of staff being reprimanded in public (spa staff) this was unprofessional

great king room in deluxe category on 25th floor. spa store surprisingly quick over two days!

the kids really liked the pool at the end of the day

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to

maybe just a small breakfast offering.

they didn t have the breakfast they said they did

laundry room

wifi kept falling over

the hotel is used for student housing, so at night you have kids in the hallways

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

the gym is open only from 06:00-22:00 wish it was open 24/7

ud83dude05 also by mistake they charged my room service for water, which i did not use

the gym cardio area was very stuffy, could use more ventilation or fans.

restaurants and room service i

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa was busy with outside guests which didn t give me the time to have massage sections

the spa was incredible!

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa is very expensive but good.

the scent is so spa and refreshing

very nice pool (the spa was under refurbishment at the time of our stay)

gym a bit older and small

the small gym had all the basic equipment travelers would need and the location was superb

even giving her treats, and we were thrilled that they don t charge an extra fee to bring a pet

they literally put us in a smaller room, difference being a larger bathtub not by much with spa jets

i guess room 208 is right above the kitchen - don't ever agree to take it

maybe the wifi could've been better; faster and more stable.

the bar was set high during my recent trip to

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

rally liked the spa and the gym

we enjoyed all aspects we loved the spa our room was great restaurants were nice

bar 10 was great

very expensive parking and room service charges.

room service was quite pricy

loved the room and free breakfast.

very clean room. and we loved the breakfast.

room has everything one needs especially the kitchen

friendly staff, excellent breakfast, flawless wifi, spacious room

great breakfast and a great location in cambridge

used the hotel laundry service which ended up disastrous

there was no breakfast! no amenities! no room service, no housekeeping, none!

the restaurant and the gym was wonderful, thanks again.

great gym and location! the t stop is in front of the door!

staff, clean room fast and simple to use room service

the spa and pool were stunning

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes

facilities and room information access via wifi only

excellent customer service, cleanliness, great pool and jaccuzzi,

they have an indoor pool and gym which were clean and nice but no spa which would be nice considering it s

the staff are great and breakfast was good. the hotel is pet friendly. the rooms are large

used the gym most days

close to boston medical center is a plus, and you can add to that a friendly staff, excellent breakfast,

did not like the breakfast selection.

kids 16 yo were not allowed to fitness room even with parents supervision

wish the hotel had a self laundry mat on site

we had all the support we needed, the service was great, the room was spacious, and the room service was very

location, staff, gym

kids 16 yo were not allowed to fitness room even with parents supervision

location was excellent overlooking the park and close to the spa and pool

the health spa was wonderful

no spa available

location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing

staff was so friendly and great with my kids

the bed was clean and comfortable, the wifi streamed

great rooms, great wifi, great staff, beautiful bathroom, free coffee, great neighbourhood

the wifi wasn't good for office work

a vending machine with snacks and laundry supplies (ie. detergent)...

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

spa services could have been better (e.g., hot tub, sauna, etc.)

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

the gym is on the smaller side. the hotel seems a little bit on the older side.

gym access to equinox a few blocks away, room size, staff

very nice room and quite big. nice ambience and cool bar plus helpful staff.

we were disappointed that this property did not have a pool or spa facilities.

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

location luxury gym

service at the bar was very friendly and good

only room service

the spa that on level 6.

we enjoyed the pool, the rooms was comfortable and clean, and the kids loved the room service

kids received a small welcome package on arrival

breakfast was great, location was great.

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub