allowed own teenage children and friends (5) to use pool and made no attempt to stop them making racket and

unstable wifi

no coffee in room & wifi didn t work

everything was great. nice views, even on a rainy day, comfortable room, good breakfast.

my kids were afraid , hence we decided to go to the junior suite which was better lit and a little

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments

the mountain view s were spectacular and the spa was amazing as

the spa services are highly recommended and the food was amazing too

the spa was the perfect place to relax after a day of exploring the volcano and nearby rainforests

excellent spa facilities

stayed in a junior suite: a beautiful, spacious room, completely finished in wood, with a view over the garden

gym is very dirty, room wasn't very clean as well, roof leaking,

pet friendly hotel close to the volcano and numerous other places to tour like tabicon hot springs

for about 4 or 5 hours meant no tv, wifi, lights or sockets to charge phones etc

breakfast is a bit poor. wi-fi is poor in the chalets at the top pf the hill.

we also asked for a package of romantic spa and dinner both at the room, dinner was amazing however the massage

appointed & spacious rooms

it would also be nice to have a small meditation room at the spa and maybe some some yoga classes would be nice

spa available however we didn t use

room was spacious and clean

lovely property, comfy beds and thermal spa was fabulous.

magical spa and thermal pools

s a luxury spa and quite an operation

the spa and massage was amazing

the extras at the hotel and spa were very expensive. the food was good, but seemed overpriced.

the treatment i received at the spa was also very good, again with a unique view looking into costa rican jungle

is super clear, room service until 10pm which is almost impossible to find in costa rica, the spa has amazing

good breakfast, spa was nice, pool was great for kids and adults, and not crowded

i highly recommend enjoying the spa as it was almost the best part of the trip

the spa was

good location for arenal volcano, la fortuna town and tabacon spa 3

no wifi at the appartment. only at the kitchen erea.

very strong wifi

thanks to eisel, the lady managing the place, always ready to help with everything i needed, from laundry, to

wasn t able to connect wifi

the breakfast was good and we enjoyed the private trekking in the

the place needs room service

wifi was almost like we didn't have it

safe and clean, with an amazing breakfast

great location with beautiful views. very helpful staff. excellent breakfast options.

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

oh and the staff at the spa magic hands

my wife used the spa and she loved it

the spa hot tub in this room was incredible! very clean very polite staff

had trouble booking spa services.

not enough chairs by the pool.

the drinks at the hotel were a bit expensive, but the convenience of having the bar there was nice

the bar is not available, but the hotel does not object to you having your own beverages, and even

the pool and hot tub are perfect for relaxing and chilling out

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

have many pools with hot spa water

very friendly owners, hot spa and very good breakfast!

if you are looking for a spa and restaurants - this won't be for you

the family suite with a kitchen that had everything we needed to make meals

loved the view from the pool, the hot spring water, the birds and breakfast

and maybe build a swimming pool or thermal spa as well with a view on the

the hotel is so nice that it would benefit from an outdoor common area or even a small swimming pool

location with a nice view of the volcan, room well equipped and free parking

the breakfast was great

hot shower and parking outside

the balm massage at their spa was incredible

it was very nice, spacious and we loved the thermal spa pools. wonderful stay.

also the onsite attractions were cool and great spa services and excursion

mary at the spa did a fantastic job on her massage and the spa facilities were perfect and so relaxing

restaurant and pool and spa areal

very cozy room with two queen beds, a kitchen, patio, and private bath

parking space was almost impossible to enter and exit

the kids loved the hot pool inside a cave

kind and send you recommendations for anything you might need while in la fortuna (restaurants, breakfast spots

the pool, the cabin, the outdoor kitchen

spa tub was wonderful after hiking

breakfast was a continental style buffet breakfast, with some north american and costa rican items

great location, easy to access with plenty of parking, a bit away from busy part of town so we didn't have to

access and parking is great

the kitchen was not well equipped to cook much --- didn't really have adequate pots and pans and

chilled and relaxed atmosphere, with nearby massage/spa service if wanted

amazing cost benefit and very close to a small market and the main spa locations (which all offer day passes,

four of the front area staff had gone by us while we waited including one who went back into the kitchen and

free breakfast was delicious

no wifi into the rooms

spa resort was just that

big rooms, service was great.thermsls spa were amazing

you only need about an hour to book any spa service, which i found very convenient, as needed a massage after

the spa facility was amazing due to ana molina's amazing experience and dedication

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

spa services are excellent

the spa is beautiful and tranquil

the spa was exceptional and very relaxing, but a bit

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

the thermal pools, restaurant and the spa were all excellent

great spa complex and beautiful breakfast menu

the many spa pools and even the slides were incredible

breakfast was awesome spa was great

the spa treatment we received was also quite costly, which was not the issue, however, the services

a massage at the spa is a must

was a good amount of confusion about our spa appointment

our bungalow with private outdoor hot spa was a delight

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

the rooms are superb, spacious, comfortable and quiet (apart from the wildlife, ear plugs provided

the pool area and the spa and the location

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

the pool and spa area is fantastic

spa was outstanding

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

the little bar and breakfast are excellent

we enjoyed the pools with the bar and massage

has several warm pools that are well maintained and with a direct view to the volcano

no tv's which was great, wifi worked without any

parking nearby the huts

pools and surrounding landscaping was wonderful

really like that relax restaurant next door to the parking area

we enjoyed all the pools, and the cold pool was a great place to swim in between the hot pools

what makes up for it are the really nice pool-like thermal springs with nice night-lighting

a parking lot and too much noise

the tours attached to the property were great! the hot springs and spa were also amazing!

nice view on the vulcano and spa facilities

selected this place because they advertise unlimited select spa treatments

spa was everything

breakfast was delicious as well as lunch and dinner

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

friendly staff who took care of all our needs and excellent food for breakfast and dinner!

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

parking was included along with the reception had plenty of tour info

the pool was a highlight looking to the vulcano while swimming

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

property was smaller than it looked. pool area in suites face the parking lot.

pool a special treat

we forgot to try the pizza; and the hot tub/spa wasn t warm

the swimming pool temperature was cold

we were family five with kids and this should be better organized as we paid extra to hotel for service

nice pool and jacuzzi, confortable beds, hot water, decent wifi for a place that is isolated

great for little kids, but not so much for adults

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

i loved the gallo pinto for breakfast

free parking and free breakfast were also helpful when getting picked up for early morning excursions

breakfast was good.

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

pool right there and easy parking

gardens are immaculate and there is a great pool area for relaxation after trips

view of the volcano, the tiny bungalows with hammocks and covered patios were delightful, and the wifi made

wifi was great - no complaints from the kids

we got day passes to the springs resort and spa and this was just down the road, so an awesome location for

of a volcano from the spa area - it's worth a lot

resort, and spa is a great value for its money, the hot springs are nice with a lovely view of the volcano

a gym is advertised but it is not a gym, it's a small space in the spa area with a few weights and one broken

bathroom facilities, gym and spa were run down

we loved it all, we were a bit surprised by the unfiltered hot spa water but we got used to it.

room is good, big, great shower, clean and has a really nice view on the arenal vulcano the spa with bar is

is great, the pool is nice, the rooms have a nice view, they were spacious and quiet, great parking space, quick

wifi worked well

it even has a swim up bar ;) and we saw lots of birds

the toiletries were spa type rather than regular hotel stuff

breakfast was served in a restaurant next to the hotel and the selection was good

breakfast was amazing

awesome property with wildlife and cool pool! rooms were spacious and comfortable.

the breakfast was delicious

very clean and nice, spa was awesome and in a good location

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

wish there was a pool at this residence but the jacuzzi was easy to figure out

proximity to everything, yet quietly tucked away. clean. spacious. we had a private pool.

liked the privacy, hot tub, shower, and the kitchen area

our fancy hot springs spa day in the area got canceled (because of tightened covid restrictions when we were

thermal spa and hot springs were awesome

massages in our brief stay here, one on check in, and one on check out the next day, and the spa and therapists

have been nice to have been able to have a massage at the property but they don t offer any spa type services

i enjoyed a massage at the spa with the windows open and the rain coming down (it was heaven

nice garden and swimming pool

the hotel has everything you needed, staff were very friendly, and breakfast was really good!

the breakfast was very good with so many options, fast wifi and great service

lovely pool area too

very well kept pool and garden area

parking is limited, so make sure to mention if you come by car

pool and spa areas were great!

nothing! could have more reference to spa facilities on website.

the spa is fabulous; the room is entirely open to the jungle

the staff is wonderful, breakfast was delicious and the spa is wonderful.

spa and rooms

the spa was good too but seemed more focused on spreading rose petals than giving the highest quality

the villa was great, spacious and luxurious, with excellent facilities

the spa treatment with liseth was very good, she is very experienced and professional

the spa is so natural

spa was fantastic and all staff was super attentive

all employees were amazing, nayara spa and gardens did not disappoint. will return again.

spa was amazing

the massage at the spa was the best we have had - definitely recommended

back to the hotel to unwind in the pools or thermal springs or have a pampering in the spa - every day memorable

the spa services offered were well priced and exceeded my expectations

excellent spa services

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

my room (29 sloth) was gorgeous, spacious, clean, & comfortable, with an amazing view of the volcano

we took a few spa treatments

nayara had many quiet areas on the property to relax, dip in springs, or a lap pool

the spa is amazing and luxurious

the spa pools were wonderful to come home to soak in and not crowded

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

yoga in the spa area was more than enjoyable

great breakfast, awesome room service and free yoga classes, well equipped gym and gaming room for the little

i did the massage at the spa and it was out of this world

so was the waterfall shower and spa bath in the bedroom

spa procedures are not advertised appropriately

the spa was amazing

we had appointments at the spa and relaxed at the pool and even saw a sloth in the nearby trees

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

lovely pool hot shower had a hot tub on the decking helpful

rooms were tired, and some things, eg, kitchen equipment, were missing or needed replacing

the wifi is subpar.

the breakfast was delicious

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

wifi was adequate but not fast. the room was not well-lit.

also the wifi was excellent

great location, wonderful staff and easy parking

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

spacious room with view of arenal volcano

the spa was absolutely amazing and all the employees were cheerful and kind

spa treatments were a bit too expensive

spa treatment was also wonderful

room with volcano view, massage in spa embedded in jungle landscaping.

no spa and jacuzzi for me. my husband does not care of it...

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

nice and comfortable place. well located. in the nature. spa resonably priced.

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

there were some kitchen facilities but not much, and the bathroom was nice and clean

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

limited parking available

private parking and you can go to lots of thing around

the pool was very refreshing

the pool is perfect to cool down after a hot exhausting hike

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

the laundry service was very fast

wifi worked perfectly and there was a safe for my belongings

wifi wasn't that good

frumpy furniture, kitchen in room cannot be used, noise from street

no spa or heated pool

perfect for anyone who doesn't have a vehicle, but there is plenty of parking for those who do

no kitchen/ somewhere to cook your own meals

daily room service

wifi is excellent, i used it for work, loads of zoom calls and it worked great

location , close to all restaurants , shops , laundry

wifi available and great upper deck to relax on

excellent breakfast, very clean and well equipped room

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

location, great view of the volcano, very cute interior, great staff, easy to find, parking if you have a rental

good laundry service too

a well equipped kitchen even though we didn t need

pool was great too

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

spacious rooms with well equipped kitchen, nice pool, beautiful garden and really lovely staff

as well as a fine dining option), a game room, several pools and bars, a well equipped gym and spa area

wonderful amenities, second time here and we had the spa services that was exceptional!

springs resort and spa is one of the best hotels i have ever stayed at

excellent amenities, rooms spacious and comfortable, amazing view from room balcony, spa and gym top notch

food at the wet bar and the room service could be better

the bedroom didn't have a window and the kitchen lacked

the parking is very limited

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

apartment was great, the room was a good size, it had a nice bathroom and a small kitchen / living area

it was divided in kitchen, bathroom and bedroom

the kitchen was like a dungeon. bedroom had a musty smell

amazing location. amazing common area. excellent breakfast. hope to be back!

it is quite expensive but the breakfast sort of makes up for it

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

there was an okay breakfast included. and we had the place much to ourselves. so quiet.

there was a bar not far away that provided heavily based sound until 3 am

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

we had a car and there was plenty of parking and we had no trouble

room service and breakfast was really good also parking in the property was convenient as well

small issue is that wifi doesn't reach the bedrooms but wasn't really a problem for us since we only stayed one

the in-room spa service was exceptional

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

it's quiet, it's not noisy or full of kids

steven & dylan in the restaurant and bar were both wonderful too

wifi in the room was a little spotty

beautiful grounds with toucans, chickens and a horse breakfast was good. staff was very helpful

pool with a view of the volcano is nice bonus

good breakfast and very nice and helpful family

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

nice accomodation with swimming pool and great breakfast

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

the kitchen is equipped with all you need from making a hot tea or having a glass of wine

kitchenette facilities make it challenging to cook a meal, but then, that's what we signed up for

only time we fell short was during a downpour, and there was safe and convenient parking a bit lower down the