the phoenix room was fantastic, laid in the massive spa bath watching tv and enjoying the complimentary prosecco

was amazing, huge spa bath (we spent hours in it ud83dude05) the breakfast was delicious served in the room

the huge spa bath was amazing and so relaxing - just perfect for a romantic getaway

and bathroom had everything we needed, hot tub, hot and clean, sauna in room fantastic, a mini spa all in one,

the bed is very comfortable and spa bath massive and luxurious

was warm and spa was hot

the pool and spa were very dirty.

good spa facilities

not everyone an oap spa facilities need very much upgrading was not value for

and spa was realy chilling and warm

we got upgraded to a chalet which was unexpected but really lovely, the spa bath is huge and easily fit both

also had a spa bath

spa bath was a perfect treat

great chalet bedroom with spa bath.

no spa or hot tub facilities

breakfast has many menus to choose from and tastes very good

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway

similarly the staff at breakfast

the breakfast was amazing and the staff were warm, friendly, and welcoming

stay, room large and spacious they gave us early check in and the spa was amazing

gym and spa were great

nice spa and gym facilities

the spa pool was very nice and a great extra, although the showers could do with updating.

everything the staff, location and it was great to have a spa after a long day

staff were friendly hotel was amazing and spa was lovely

hotel and spa centre

room itself was clean and comfortable, the spa facilities were amazing and the food was nice

use of the spa next door which was amazing and so

the spa and breakfast bar

relaxing spa overlooking nicely kept grounds

great space outside to walk the dog which is great for us plenty if space all round, spa facilities are

the hotel staff were extremely friendly and helpful. we also enjoyed the spa facilities.

all staff very welcoming and spa was amazing great value lovely staff and massages are

it was so nice being able to use the spa facilities for no extra cost and again the staff were extremely helpful

spa area great we just wished we paid extra for use of hydro pool etc

fusion restaurant spa the room

both the room and bathroom were beautiful. the spa facilities were wonderful!

loved our stay on boxing day for my hubbys birthday the whole entire experience was great the spa was a brilliant

i enjoyed the spa with my friend and later went for an evening meal at the onsite steakhouse which was cooked

do with some modifications mostly in changing area of the spa and bathrooms are pretty

room with spa bath that i paid extra for

the spa was lovely

was tidy and spacious, staff were great, food was lovely and quick, pool and spa facilities were

the spa facilities were great, very comfortable and inviting

was a bit expensive, comparison to stays that included spa facilities.

really enjoyed the hot tub and spa bath

wish the bar was open until a little later.

parking was a bit tight but we managed to get parked after a while

another young girl knocked for our breakfast order telling us funny stories - fab staff

friendly staff and spa members

we used the spa facilities which was relaxing and we were provided with bath robs and slippers

spa was fantastic and clean room, wide choice of breakfast, all in all, a great stay.

views spa food was lovely friendly helpful staff.

comfy bed , great spa & massage! super friendly & helpful staff

its good value, good honest food, comfortable beds and parking even for trucks it is a massively popular stop

was more than what was expected for the price , very clan and very comfortable, in the bar the food is 10/10

plenty of safe free parking

quiet stay and good wifi

after several hours in my room i was feeling peckish, decided to look at the menu at the bar but nothing took

room was comfortable and quiet and there was plenty of on site parking

plenty of onsite parking

wifi was free and pretty good

no wifi

very comfortable room, lovely bar and restaurant.

good food, comfortable bed, room well equipped, plenty of parking

with kids this was an issue

friendly staff in bar area. great food and beers

really nice people ud83dudc4d neil on the bar was a legend ud83dudc4d

value breakfast, spacious and well equipped room, easy check-in/out, good amount of parking

website misleading as there is actually no spa available to all guests, which is implied

everything! especially the log burner and double spa bath... not to mention the private hot tub!

a swimming pool and spa would of been fantastic

facilities were fabulous, luxury of spa bath and hot tub. very relaxing

choice of accommodation each with own style, fully contained kitchen, living area and bathroom

tv channel selection was poor . the spa was not on the same side as the hotel . minot detail

and a lively restaurant down stairs, a well needed and nice little getaway with use of the spa and gym

the spa is 17 minutes walk from the hotel

very helpful and friendly definitely going back we only stayed one night low we going to try a spa weekend beds

spa facilities not located at the hotel

probably our 6th stay over the last 15 years, we like the area anyway, we decided to have a spa treatment on

the spa part also helped me relax

small spa facilities

the pool,spa and jacuzzi

we used the spa facilities our little boy really had fun the staff were so helpful especially in

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class

the spa amazing, the food amazing the room amazing

niggle -- but the underground access to the spa at the hotel end deserves a lift rather than the stairs

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

the spa was fabulous and so was the food

spa is currently being updated but this really isn't a negative, more of a positive that it's

spa was a bit of a let down

an impressive approach uphill to the hotel and wider complex of cottages, the fitness suite, spa and swimming

spa was our only thing we could say needed improving but we still enjoyed ourselves and looking to

the spa facilities will be a great asset when updated

stayed in a superior king room, which had a sitting room, terrace and a jacuzzi spa bath

we had a great stay and staff very friendly in the restaurant, room was absolutely immaculate and spa was

the spa is so nice

food was amazing. bed comfortable. spa was fine

spa treatments unavailable without advance booking.

found that once you've checked out at the hotel, you are no longer allowed to use the spa unlike other

beautiful place , spa was amazing and the staff were outstanding

amazing garden spa which did have the wow factor

the team at the spa and gym was extremely helpful

with lounge/dining/kitchen area and the facilities of a 5 * hotel on hand was perfect for a girly spa trip