the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

gentlemens honesty bar was a luxurious touch

a little bit of class is the honesty bar with homemade creations

(for extra points: a bar with a selection of wines/whiskeys, and the morning papers

my cousins had booked the same hotel that night, and george was absolutely brilliant, opening the bar for us

gym and spa were great

had use of the pool and spa facilities

lovely hotel in a perfect place gorgeous room and the spa was amazing

everything the staff, location and it was great to have a spa after a long day

lovely bar and rooms. spa is lush. staff lovely

the spa and massage was excellent.

staff were friendly hotel was amazing and spa was lovely

hotel and spa centre

room itself was clean and comfortable, the spa facilities were amazing and the food was nice

use of the spa next door which was amazing and so

spa area great we just wished we paid extra for use of hydro pool etc

we paid 35 each to access full spa facilities from 3pm check in till 11am check out

had full use of the spa facilities which were all very clean and high standard

loved our stay on boxing day for my hubbys birthday the whole entire experience was great the spa was a brilliant

both the room and bathroom were beautiful. the spa facilities were wonderful!

great chalet bedroom with spa bath.

also had a spa bath

the spa bath was fantastic the bed, the bed was something else

in a chalet in the grounds very comfortable lovely big bed and bathroom was fantastic with big spa bath

extrememmy clean very spacious and lovely spa bath and separate shower

the phoenix room was fantastic, laid in the massive spa bath watching tv and enjoying the complimentary prosecco

had a few issues with the spa bath due to trapped air, it continued throughout the night

room was very spacious but also cosy with very comfy bed and amazing spa bath

i stayed in the phoenix room which was amazing, the huge spa bath was incredible

the huge spa bath was amazing and so relaxing - just perfect for a romantic getaway

five star hotel but a countryside stopover with a nice bar and restaurant easy to find with good parking

no wifi

the bar and restaurant had a brilliant atmosphere and the food was amazing and very well priced

food was lovely, good choice on the menu ud83dude0b and plenty of parking

wifi was poor but i guess that s the location?

not everyone an oap spa facilities need very much upgrading was not value for

and spa was realy chilling and warm

was warm and spa was hot

the pool and spa were very dirty.

good spa facilities

website misleading as there is actually no spa available to all guests, which is implied

facilities were fabulous, luxury of spa bath and hot tub. very relaxing

everything! especially the log burner and double spa bath... not to mention the private hot tub!

a swimming pool and spa would of been fantastic

a swimming pool and spa would of been fantastic

was a bit expensive, comparison to stays that included spa facilities.

really enjoyed the hot tub and spa bath

we got a deal which included 35pp towards the evening meal and breakfast too

great restaurant and has a lovely bar area

tub was amazing and the food was nice, i was able to have both the evening meal and breakfast as room service

after several hours in my room i was feeling peckish, decided to look at the menu at the bar but nothing took

was more than what was expected for the price , very clan and very comfortable, in the bar the food is 10/10

its good value, good honest food, comfortable beds and parking even for trucks it is a massively popular stop

very clean and modern and big maid every day food home cooked in restaurant with bar hood if you like walking

plenty of parking space

upon arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn

everything spotlessly clean, not rushed out of your room, spa was lovely, would have loved to have extra time

the spa facilities were great and the breakfast.

swimming pool & spa area well controlled and managed

food was amazing. bed comfortable. spa was fine

niggle -- but the underground access to the spa at the hotel end deserves a lift rather than the stairs

the spa was fabulous and so was the food

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class

go out their way to make it a memorable experience and the spa facilities are the best i ve

the spa is out of this world - perfection

the hotel staff were extremely friendly and helpful. we also enjoyed the spa facilities.

all staff very welcoming and spa was amazing great value lovely staff and massages are

great space outside to walk the dog which is great for us plenty if space all round, spa facilities are

it was so nice being able to use the spa facilities for no extra cost and again the staff were extremely helpful

relaxing spa overlooking nicely kept grounds

the spa was super clean and our spa room was unreal

regardless of room, everyone has access to the well stocked gym and lovely spa

room with spa bath that i paid extra for

do with some modifications mostly in changing area of the spa and bathrooms are pretty

wish there had been more seating made available for spa customers

being able to use the spa facilities really made it a great

loved this hotel spa was great staff very friendly

breakfast was fantastic.. gym, pool and spa wonderful after a long journey.

so paid 20 each for 4 o'clock check out but you also get 3 course sunday lunch and use of gym n spa for rest

spa facilities great

the spa facilities will be a great asset when updated

the pool and spa area is in need of renovation - i believe these are already planned for future

an impressive approach uphill to the hotel and wider complex of cottages, the fitness suite, spa and swimming

however staff made it up to us by giving us a voucher to go back for the spa which made up for it

spa was a bit of a let down

clean rooms good price value for money swimming spa all clean will go back and stay

nice and clean lovely decor, great shower,very friendly staff,wiifi very good breakfast,excellent spa facilities

spa and gym facilities were excellent

spa and reception staff very friendly and helpful

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near

like its just a preference, a touch, to find in the room slippers, bathrobes for using the on the spa and a

the pool and spa and gym was very organised

also used spa facilities next morning, again excellent

the gym and spa facilities were amazing - all staff were very friendly.

spa in hotel was lovely had a sauna steam room hot tub & pool

peaceful and spa is fab

and will definitely visit again, stayed after a 80s concert at darlington arena and booked a spa the day after

views spa food was lovely friendly helpful staff.

comfy bed , great spa & massage! super friendly & helpful staff

we used the spa facilities which was relaxing and we were provided with bath robs and slippers

clean very nice staff spa facilities very good

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

staff were lovely, room was clean and spa facilities were excellent.

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be