website misleading as there is actually no spa available to all guests, which is implied

a swimming pool and spa would of been fantastic

everything! especially the log burner and double spa bath... not to mention the private hot tub!

facilities were fabulous, luxury of spa bath and hot tub. very relaxing

wifi on in the rooms on the first floor and no

wifi not brilliant, think due to weather

plenty of parking and gate to parking locked at night which gave a good sense of security for the car

wifi was weak. however we had a different room last time and it was better.

just the weather lol.....wifi little slow or none existent ..... think down to weather.

room was clean and comfortable , staff are friendly and polite and there s plenty of parking

pool, spa & location

location is brilliant for metro and the spa facilities are brilliant

nice and clean lovely decor, great shower,very friendly staff,wiifi very good breakfast,excellent spa facilities

spa and gym facilities were excellent

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room

the parking is great and a very quiet location with lovely grounds

friendly welcome. clean room. good wifi. good distance from gateshead. good value for money

wifi is working very well

comfort safe parking value for money complementary & heathy breakfast welcoming hosts

parking was great very secure as i had race bikes in my van , checked in straight away and just

was better than the double we stayed in last time breakfast was delicious spa and facilities were on

spa was a bit of a let down

spa is currently being updated but this really isn't a negative, more of a positive that it's

the pool and spa area is in need of renovation - i believe these are already planned for future

the spa facilities will be a great asset when updated

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

clean very nice staff spa facilities very good

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

staff were lovely, room was clean and spa facilities were excellent.

love the spa and wellness centre brilliant location

the spa facilities and the breakfast was lovely

excellent location. good value for money. spa facilities excellent.

spa is dinky, but it's lovely and has all you need

we would have liked more time to use the spa facilities as we didn't get the chance.

spa facilities very good

the pool and spa and gym was very organised

spa in hotel was lovely had a sauna steam room hot tub & pool

like its just a preference, a touch, to find in the room slippers, bathrobes for using the on the spa and a

very comfortable beds, the spa facilities were excellent and location was very handy

changing rooms not that clean- dirty nappy left on sink ud83eudd22 spa lets this hotel

the gym and spa is very small and does not have a good selection of work out equipment.

chavy types at the bar screaming kids in the bar

wifi connection was weak in my room.

great breakfast options on the morning

sadly the wifi was patchy in the reception area and non existent in my room.

was fantastic, wasn't expecting a suite, but the spa bath and 55 inch tv was a great surprise, would definitely

everything spotlessly clean, not rushed out of your room, spa was lovely, would have loved to have extra time

the spa is so nice

we had a great stay and staff very friendly in the restaurant, room was absolutely immaculate and spa was

upon arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn

slight disappointment was that the spa wasn't open during our stay

no restaurant and no spa on hand, lift was unpredictable as well

it should do more to advertise the spa treatments located in the hotel

such a convenient location and the spa was really handy too

spacious room with all mod cons

beautiful hotel quality food .leasure spa , beautiful

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

great choice of spa treatments on the menu although we didn t get chance to actually go to the spa

no noise, incredible facilities, spa and bar staff were wonderful

my plans was to give my partner a nice relaxing diy spa break with having a couple weeks of hard work work and

a genuine spa like feel without having to leave the room

nice cosy and comfortable bar area with good ambience

room service ends too early

staff first class.... reception, bar and restaurant

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

everything the staff, location and it was great to have a spa after a long day

gym and spa were great

the spa pool was very nice and a great extra, although the showers could do with updating.

stay, room large and spacious they gave us early check in and the spa was amazing

had use of the pool and spa facilities

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

be great to make more of the reading room, like running a bar in the evenings, as its so lovely

the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway

gentlemens honesty bar was a luxurious touch

the hotel has plenty of facilities restaurant , bar gym which we did not use this time

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best

breakfast was nice plenty to choose from

excellent value for money regarding the kids eat free deal

recently refurbished easy parking ev charging easy walk to city centre

the spa and breakfast bar

staff were friendly hotel was amazing and spa was lovely

room itself was clean and comfortable, the spa facilities were amazing and the food was nice

use of the spa next door which was amazing and so

the spa and massage was excellent.

had full use of the spa facilities which were all very clean and high standard

loved our stay on boxing day for my hubbys birthday the whole entire experience was great the spa was a brilliant

i enjoyed the spa with my friend and later went for an evening meal at the onsite steakhouse which was cooked

both the room and bathroom were beautiful. the spa facilities were wonderful!

fusion restaurant spa the room