everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

great sauna/spa area, they heated it up for me after closing time, gracias!

excellent pool. nice selection at breakfast. really friendly staff

plenty of free street parking, coin laundry

the resort contained everything needed like laundry, table tennis and a gym

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

so they advertice with spa, but the spa was not possible to use brcause of the cold

wifi worked well in room and restaurant

lastly, when looking into the kitchen it looked very dirty

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

they have a good spa area and a little baby gym where u can use some stuff

enjoyed the spa facilities

highlights include the fantastic gym (rarely seen such a large gym in a hotel), and also the spa area looked

spa and food

weekend time gym and spa have stupid program form 10-18

spa and a full gym

nice spa and free yoga and pilates lessons.

room very spacious and huge comfy bed

the pool is also beautiful

the swimming pool temperature was refreshing and plenty of seating now around the pool

the gym is very small ( 2-3 people max), and the cafe is only open some of the time - so limited eating

special mention to reception and bar teams

pool, parking, super helpful staff

it had nice bar area to sit

the room, the cleaness, the hotel design amd plants and the gym

the bar and food are also very good

wifi was a bit slow

no air-conditioning, no wifi

wifi not bad as well

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

was no wifi in my room as the signal simply didn't reach the 4th floor

wifi barely worked inside the room

not a spa hotel and no swimming pool but great for shopping and siteseeing

the spa was great

is missing a gym and pool, which would be expected from an nh in the downtown

the free wifi could be better.

is not run by the hotel but mojito at the bar was not good

wonderful spa and training facilities

room spacious and silent, equipped with all you need

a kilometre walk into town centre. spa area towels not always there

facilities the location the spa and jacuzzi and sauna and the staff

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

wifi is great at the house but there is no phone reception

could do with some more kitchen items - cutting board, dish rack.

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

great kitchen and bed

breakfast, pool, staff...

couldn't book restaurant or get bar food

room with 3 beds are friendly for family with kids

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

entertainments (bar, pool table, club, shops, gym

spa and the gym should slightly improve, just because it looks a bit outdated

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa could be better but we still had a nice time there

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

we also had a relaxing massage at the spa by eric which was great

we paid the 15 each for the spa, and pretty much had it to ourselves

spa is lush, as is the food (and unlimited sparking wine at breakfast

the spa is top notch, the breakfast/dinner quality as well

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

experience with alantic mirage suites & spa was a very pleasant one

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

the location, breakfast and staff were all brilliant. a lovely stay.

very good location. tasteful dinners, average breakfast. wifi access. room size.

the spa was

spa was nothing special in our opinion, just inside pool with a few showers

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

everything was great ! people make this place amazing. the garden and spa make it unique.

the spa indoor pool and cave jacuzzi were perfect for january

free spa access zone is quiet and cost

size room with sea view, large hydro spa bath in room

the hotel is right on the promenade, lots of bars with very loud music

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

wifi no parking neither of this was a problem and we were directed to a free car park nearby

the view was amazing, the breakfast was very nice and it had many options.

one uk channel on tv for nighttime but not a big deal pool slightly small

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

the night time bar area looked a bit dull. i didn t use it though so can t really say.

the bar was excellent and the choice of wine really out of the

concerning the breakfast room (after a renovation i presume)

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff

both pools were a nice tempreture, was easy to be in and around the pool

wifi wasn't great at times

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up

also the entertainment guy did a great job, my kids loved the kids disco in the evening

there is a spa and even a ping pong table

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

that not suitable for english irish families who wanted to have a few drinks and enjoy holiday no kids aloud to

the hotel location,sun all-day at the pool food was very good too

everything was simply great, the spa was a great treat on the stormy days.

the spa is also absolutely worth it and a great place to relax

loved how good the spa was

the only thing i would say is that the area where the rocks are in the spa needs cleaning

the gym and the spa are completely underground so the air is a bit claustrophobic.

sauna and spa were both good and enjoyable

great breakfast, pool and spa pool

sauna and spa area

spa & jacuzzi at no extra cost

and the paid wifi was a bit annoying as i only needed it for a few hours on the last day so paying 6 seemed

the only issue was the slightly slow wifi.

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley,

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was

also, the room service wasn't perfect

the pool could have been heated more spoiled the stay

also bar snacks were not available (need sandwiches or chips) as no shop near by

also breakfast needs some extras like milk, ham, more fruits

most of the staff were very friendly, good facilities, pool table etc

of you have kids and would like a bit of entertainment this place isn't for you

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

immaculate comfortable pool areas

good buffet breakfast

breakfast had many options

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

wifi was terrible unfortunately

beautiful garden and pool area and great varied food

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

breakfast at the hotel was generous and varied

very nice staff. the location is great and the breakfast has all you need.

the breakfast was excellent

parking is possible (but not guaranteed) directly in front of the property

their wifi was unsatisfactory. no connection in our room and not good in the central area.

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building

no bar to buy a drink tea or coffee during the day.

great hotel near the town. clean room. good pool area.

are many nice rooftop lounge areas and a pool

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the hotel has a spa and two rooftop pools

small spa in the hotel was a nice extra: they always have some offers for massages

top pool and bar are amazing, great selection for breakfast, walking distance to city centre

the pool is wonderful, clean and has beautiful view

great choice for breakfast

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

breakfast is varied and of high quality and the bar and restaurant also excellent

wifi regularly dropped out and for some crazy reason the air conditioning was switched off because

breakfast

pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet,

central good breakfast lovely staff great barricados

pool/hotel bar not staffed very often

the area aroung swimming pool is very green, pretty gardens and birds are singing

spa is broken

mini golf is free

beautiful hotel with amazing views. fantastic staff. good food. gorgeous pool.

excellent staff, great breakfast well organized

variety of outdoor games for kids ( badminton, table tennis

sauna not working and a spa area would have enhanced the hotel

value for money. breakfast.

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

frozen then defrosted and still full of water (horrible) to ne honest, i booked an all inclusive adults hotel

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

location, a lot of parking space ( in front and behind the hotel) , pools, food, etc

we upgraded to a pool/sea view

wonderful stay for kids

spa and indoor pool was not included in all-inclusive

additional amenities such as spa and parking were very over

could only access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

am not satisfied with the opening hours of the gym&spa

the spa is no included ,and they dont tell u until after making the

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

was reasonably clean and room service satisfactory

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

sufficient parking space

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

there is wifi in the room but on half from corridor side only

lots of thanks to them for helping me through my travelling alone with 3 kids

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

no wifi in rooms. food is just okay, not good and not bad.

would be better with more fun for kids

it has a giant balcony and my kids has a lot of fun to play on

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

parking spaces but easy to find some spots but away from hotel ( not an issue

breakfast was nice

the breakfast as well as dinner was better than expected. the staff were more than friendly.

parking on the first night due to a football match, but after that it was easy, loads of spaces

the healthy breakfast options

also loved the late check out

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette,

wifi quality in the room could be improved

the spa was disappointing as the water was cool and the saunas were only male or female

the location of their spa is rather strange - one has to go outside to reach it

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

private parking available

the spa was excellent value and facilities especially the couples private package.

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

spa & pool are fabulous, water in pool is warm

the spa was limited due to covid

various places like pool bars and spa and other things to hang out and try

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

its only a small village but it has a good vibe and the kids will love the

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

breakfast included in the price was exceptional

lovely room overlooking the sea, great breakfast so much choice

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

location and great restaurant above the pool at hitos with fabulous views

hotel had a lovely pool, with plenty of sunbeds

the swimming pool area has been renewed and it is great