nice rooms, welcoming staff + the spa and breakfast

it's great to come back to the spa after an intense day of sightseeing in the north of madeira

dinner and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

the breakfast was delicious and the spa was really relaxing after one day exploring madeira

and spa could do with some improvements but it s genuinely the only small fault i had with the hotel

my husband loved it we will return again same room i hope so clean and tidy wonderfull staff spa

i have very big problem with the situation that we couldn't use a spa even if it's in description of hotel

good breakfast and great spa area

- wifi connection not always working - unfriendly stuff in dining area

nice hotel on seaside in the city center with beautiful view. good breakfast included

porto moniz is beautiful - swim in the lava pools if you can, if not watch the amazing waves with a glass of

air conditioning + spacious room and nice balcony + tv and fridge with mini bar + plenty of storage + staff were

located hotel next to natural swimming pools, clean room with minimum necessary facilities and a balcony

was no wifi in the room, you have to go to the restaurant or to hall downstairs to find it

fantastic breakfast

views from the room, comfy beds, nice spa area, great corona-concept, very nice and helpful

was amazing, kettle and drinks in room, bottle of bubbly on ice in room waiting fro us, spa area was v good food

the spa facilities added an extra magical touch to the experience

the view was extraordinary, the staff was very kind and the spa also great

wonderful welcome with a madeira cocktail and a bottle of jade sparkling wine plus leaving gifts of madeira

spa are a little run down a small remake will do

spa wellness center only do massages - wanted a pedi

the spa and the pools are great

spa and outdoor pool

two exterior pools and an indoor pool plus a jacuzzi and spa facilities

the spa did not provide any treatments

spa was worn and you could smell chemicals.

very modest spa - just a tiny sauna and a small pool, jacuzzi was not working

the pool area needs renovation

outdoor swimming pool in mornings was perfect

real air condition would be nice, since it was very hot in the room - limited space at the pool

the town is very quiet, you can park near the hotel in the parking lot or on the nearby street (100-200m)

only one parasol for the swimming pool cleaning of the room not done at 3:30 pm when we are back

parking was free a few minutes away

for me it wasn t a problem as it was easy to find parking near the jardim do mar, but you should keep it in

breakfast

cosy family run bed and breakfast, amazing local food in the restaurant

breakfast wasn t the best

nice location. central to jardim do mar. lots of free parking!

booked 2 rooms as we were 4 (couple + 2 kids) and asked months ago to have the rooms next to each other

nice breakfast options and this is why i feel the value for the money was very good, also because spa was included

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

indoor and outdoor pool and spa with sauna and steam room

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

pool was closed due to some repairs or damages, the spa access should have been free and shouldn t be a paid

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

i arranged balloons and a cake for my partners birthday and the hotel provided a free sparking wine

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

everything was new, good design, tasty breakfast, good restaurant (recommend lapas, sea snails, meat)

wifi really bad and unfortunately no fridge in the room

the pool was nice and swimmable, yet a little chilly in march

convenient parking at the hotel

the breakfast is plentiful, but quite boring in 4-5 days

good breakfast and dinner. enough parking space. our room had a nice view.

dinner and breakfast buffet was ok too

breakfast was excellent so ignore previous poor reviews

bus stop in front of the hotel, plus ample parking for those travelling with a vehicle

the spa facilities are closed to the reception.

it had a nice pool and spa on the first floor

also put spa robes and slippers for going to swimming pool in room

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

location , gorgeous pool and spa facilities

fantastic spa and stunning views

two days of staying at the hotel, we discovered the gorgeous pool and spa area with 180 degree views of the

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

views, spa and garden facilities, breakfast, staff

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

lastly, the lack of clear communication about the one-hour limit for free spa access was frustrating

called a spa resort but facilities were not great, max 2 people to enjoy

the quietness and zen athmoshere, the spa area, the views

spa facilities are very good

the pool and spa area was a nice treat after a day of hiking

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

spacious room with a garden view

spa area is great, pool is big and heated (around 27c), sauna is clean

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

) on-site parking was very handy, as the location is removed from the city center, and a short distance

car is absolutely necessary, but the parking is directly on the property

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

swimming pool could be warmer

cozy pool and spa area too

the spa and the gym were great too - we had it to ourselves

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

the spa was very cosy and provided needed relaxation after all the hikes in madeira

excellent spa facility and additional massage

nothing really, a shame the vintage bar on the 5th floor seemed to be closed when we were there.

it was lovely, quite aria, awesome ocean view, great stuff, warm pool. great experience!

kittens; delicious and all you need breakfast; lovely terrace to use for breakfast; poolside bar if fancy a

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

spa facilities limited. nice pool on roof tho.

breakfast is fantastic

the staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay

the breakfast offered was first class, a fantastic choice and quality of food, and served on the

the sun terrace was spacious with a lovely pool plus a supply of pool towels for guest use so no need for wet

excellent breakfast, staff and accommodation. breathtaking view!

staff at the breakfast was a bit rude

amazing swimming pool

nice swimming pool right next to the beach (smooth black sand), lovely sea view, clean and relatively modern

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

the breakfast was incredible, you would not need lunch after the amount they served

can t fault this place. nice pool, nice room, great breakfast. friendly staff

we always found a parking place in the court of the hotel

air conditioning and wifi did not work.

only ate breakfast but they had a big variety of food

offer massage at spa area

the spa area is serene

staff variety of food available snackbar spa and indoor pool

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in

no entertainment for kids ( kids club, movie nights,

with her and both evening gentleman lovely and friendly bruna n other girls doing yoga n aqua gym classes such

breakfast was great

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

shuttle bus system to funchal worked very well but you do need to book in advance both ways

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take

gym needs modernised, equipment needs

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff,

free parking on hotel site

wifi was not that good

the beautiful garden, swimming pool, decent breakfast, and spacious room with a big balcony made everything

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

each block was easily to locate and get around food was great swimming pool was great spa facilities were

spa was be to accommodate in short notice

location, staff, breakfast, spa comfy beds and black out curtains

everywhere very clean - room, lift, reception, spa

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

spa facilities as in the process of being renovated

terrace gardens views pool spa area very friendly and welcoming staff

the spa would of been open, this place would of been fabulous

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

breakfast was generous and set beautifully within their garden

the hotel has an extraordinary beautiful garden, and a big nice pool

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

the reception staff and the spa manager

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

if somebody uses the spa in the afternoon and

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

spa treatments all over 110

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

the spa was a lovely place to relax after a day walking in the mountains

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

good facilities and very friendly staff. spa was great

gym/pool/spa were great

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa was wonderful as well as the pool

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

spa was very pleasant and relaxing

tried to use steam room & spa facilities but were fully booked

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

the spa was not accessible because fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

lovely indoor pool and spa

room was airy, spacious and great for a couple

we had a massage at the spa which was definitely the best we've ever had

good food. very nice spa facilities. great place.

the gym was clean and well equipped

young chap at the pool/spa was very unfriendly

pool area, spa and gym

no spa no vacancy for massage

wifi was off for one whole day while there no slippers provided in the

the terrace and external pool were also amazing and the hotel also features a spa, inside pool, gym as well as

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa treatments were very expensive and that s why we didn t use those services.

very relaxing areas, spa nad pool amazing

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

minor issue was no spa staff on site for treatments, but could ring to arrange

nice rooms, pool absolutely lovely and spa aria

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

spa facilities were great and we used them most days

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

not make use of swimming pools nor spa but they both looked fine

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

property was reasonable spacious

the indoor pool and spa are so warm, you could spend all day in there

no spa in hotel

the bar was not open much, the gym & spa were not open

wifi was a bit slow sometimes

location and the staff is professional and friendly, kids love them.

we were with kids,its impossible to swim in the ocean with little children

the spa was lovely, but needed some maintenance.

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the spa and swimming pool were great

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

pool and spa are very well equipped too and the staff is kind and helpful

stayed in the deluxe junior suite, a beautifully appointed and spacious room

there were several spa features

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

indoor pool, spa and gym where also really nice and brand new

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa experience was amazing

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

the spa needs improvement

great location. spa massage was really good.

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

would be better if the hotel reception was separate from the spa and pool reception

spa being open

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

we didn t went for any treatment at the spa but i m sure is lovely as well

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

spa treatments- a bit expensive compared to the level of expertise

spa was beautiful, treatments were great

it is a ashamed the spa was so booked

parking space of the hotel for 15cars maximum 3

spa lady disappeared in the afternoon, though it was during her working hours

clean and comfortable spacious room with very good housekeeping every day great views from room location all

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

good breakfast, and spa facilities for this price

i like the gym and pools

nice pool, room, breakfast, dinner, staff, sea view etc... near centre!

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel is in an excellent location, the rooms were very spacious and very confortable

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

the facilities were fab, including the gym and spa rooms

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

the lack of coffee maker in room and the terrible coffee available at breakfast

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

good public areas including very spacious library

staff, excellent location, spacious rooms

pools and gym/spa facilities superb

kids had a great time

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

not so many little kids so our 4 year olds were up to mischief- carlos and his wife were lovely and entertaining

breakfast was buffet style and very good

they remodelled the spa area and could simply have put in a small change room too

spa is non-existent massage requires 48 hour notice and there is no info on their website to

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

small spa area, gym even smaller

spa is a joke for a

with excellent facilities: room, restaurants, spa and gym

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

we enjoyed everything in the property including the spa facility.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

vegetarian food excellent. spa was wonderful.

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa and the pools need renovation.

gym has been relocated and not really adequate and similarly parts of spa out of action

the room is spacious, light and reflects the blue hues of the sea view

the spa also offers amazing massages - tried and tested

the spa pool is shallow perfect for children but they only let them in during a small window

she went to the gym and spa every day

the spa treatment was so so

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

breakfast was excellent

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

the infinity pool is amazing

the spa was the biggest i have ever seen

i don t understand why the spa is cost extra for guests?

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

spa facilities were amazing

breakfast, spa and location

spa to share with naked people. shower wasn t working in the spa.

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

i managed to fit a spa between the activities ( excellent as well)

direct access to the sea was fantastic and the spa area was lovely

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

wifi worked fine

room is comfortable and clean the breakfast was really good and you can also enjoy the sun rising behind the

it was great having breakfast included

and a laundry room 4 mins away

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

wifi connection poor

breakfast doesn't start until 7:30am - not great if you have to be up for a 9am flight...

variety of breakfast, nice location, free parking, scenic view from the balconies

pool was clean and tidy and the whole hotel and grounds were kept in good order

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

guests have the use of two pools, one in the old hotel grounds and another in the sister hotel which is a very

lovely balcony with pool (and sea access) and sea view

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

amenities were fantastic, specially the spa great breakfast buffet excellent staff

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

spa was really nice everything clean

great that spa access is included for free

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

spa included in the room rate

i used some spa services and was very happy with the quality of services

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

staff were very accommodating. spa and rooftop pool were amazing as well.

the roof top pool was a dream as well as the spa inside

they have a spa area with really great pool (heated

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

free spa admission with a steam room and turkish bath complimentary

working hours of spa an gym

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

i love the fancy style of the facility and also the deck with the pool and spa on it

enjoyed sauna and swimming pool

the swimming pool is tiny but probably ok for kids

the swimming pool is tiny but probably ok for kids

i chose this hotel as it had a car park but there was only 3 spaces, so i had to find alternative parking most

was good , bed was comforttable and very nice place for pool

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

spa treatments also have to be pre-booked

pool and spa lacking in facilities

pool and spa area is very disappointing

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed