the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

breakfast room ambiente

parking is very convenient, there are parking spaces directly outside and also in the underground

parking is comfortable, on site hotel (not covered) at the entrance

pool & breakfast

spa facilities limited. nice pool on roof tho.

food was amazing and the view luxurious they were really accommodating with the bags and a late check out with

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee

room service was too early in the morning

the sun terrace was spacious with a lovely pool plus a supply of pool towels for guest use so no need for wet

breakfast was quite standard, similar to what you usually get in many european hotels

beautiful views , extremely clean . nice pool with a good bar with meals

breakfast was really amazing

so was the breakfast

would be nice to offer complimentary water or pop in the bar fridge

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

no menu for room service

lack of available facilities e.g. bar open

easy parking, calm pool area with drinks, no kids around

tv and pool weren t working

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the spa area is serene

staff variety of food available snackbar spa and indoor pool

the spa can be improved

offer massage at spa area

very good breakfast exelent location

swimming pool was great plus the jacuzzi (where we always stayed ud83dude02) we will definitely coming back

lovely view from our room and grounds and pool we're very pretty

with her and both evening gentleman lovely and friendly bruna n other girls doing yoga n aqua gym classes such

calm hotel, not many kids were there, good place to relax

spa facilities are very good

the pool and spa area was a nice treat after a day of hiking

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

times of the spa area (closes at 9) surprised us

quiet retreat with organic gardens, lovely spa and charming staff

spa was be to accommodate in short notice

each block was easily to locate and get around food was great swimming pool was great spa facilities were

the spa facilities were not big enough to accommodate all the people who could be using them (although

location, staff, breakfast, spa comfy beds and black out curtains

hotel spa is quite simple, but ok.

pool was also quiet had to ourselves one day

has good private parking, you ll get the gate key with the room key

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

it has such amazing views and lovely pool area

we didn't get a chance to use the pool, but it looked splendid and clean

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

the pool is great too plenty of free sunbeds, no stress about finding a spot, and breakfast is the same:

excellent service staff so friendly and helpful large rooms lovely gardens/pool excellent breakfast and dinner

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

location, spacious rooms, indoor and outdoor pool, spa centar

special thanks to the pool/spa staff

rooms nearby, spa and pool facilities good, as was breakfast

if somebody uses the spa in the afternoon and

the spa area is nice and the jacuzzi positioned toward the

there was a lot of space

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

excellent restaurants marvellous pool and spa and very comfortable rooms

spa area was also quite dirty at times

spa could ve been better. water overflow from indoor pool made floor slippery at times

the spa services not being available

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the reception staff and the spa manager

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

tried to use steam room & spa facilities but were fully booked

pool area, spa and gym

no spa no vacancy for massage

young chap at the pool/spa was very unfriendly

gym and indoor pool/steam room were very dated and not really fit for purpose.

the espresso during the breakfast was not impressive, somewhere below the average to my taste

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

we enjoyed the breakfast and the pool deck end the live music at nights

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

minor issue was no spa staff on site for treatments, but could ring to arrange

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

spa area (with sauna) included in the price

spa treatments were very expensive and that s why we didn t use those services.

spa facilities were great and we used them most days

spa jacuzzi also could have been warmer

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

we enjoyed the spa area and had a lovely massage

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

spa centre was very poor and treatments average at best

the pool and spa area was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

bar at the reception and spa downstairs

the spa was lovely, but needed some maintenance.

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

no spa in hotel

the bar was not open much, the gym & spa were not open

i made hot chocolate for my kids from the machine, and the cup was literally full of ants

room, basic furniture, sofa bed and one small extra bed for kids, quite old fashioned but useful, kitchen equipped

location and the staff is professional and friendly, kids love them.

the indoor pool and spa are so warm, you could spend all day in there

the sauna was really small and uncomfortable and the spa area was lackluster

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

spa was closed during our stay

we could not find the spot in spa even though we booked it before.

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

spa was beautiful, treatments were great

the hotel has great pools, buffet breakfast and also spa facilities

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

it is a ashamed the spa was so booked

parking space of the hotel for 15cars maximum 3

clean and comfortable spacious room with very good housekeeping every day great views from room location all

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

spa lady disappeared in the afternoon, though it was during her working hours

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

spa being open

would be better if the hotel reception was separate from the spa and pool reception

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

great location. spa massage was really good.

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

very nice spa and the rooms even tho being a little oldish, felt super cozy.

indoor pool, spa and gym where also really nice and brand new

spacious room with ocean view, king size bed with a topper

there were several spa features

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

spa area had good showers as well

small but adequate gym

location, large rooms with nice view but there is huge parking problem

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

spa is a joke for a

they remodelled the spa area and could simply have put in a small change room too

spa is non-existent massage requires 48 hour notice and there is no info on their website to

small spa area, gym even smaller

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

good public areas including very spacious library

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

my spa treatment was the highlight

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

stunning location. beautiful pool and spa and gardens.

terrace gardens views pool spa area very friendly and welcoming staff

the choice of pools and the spa resort definitely a plus

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

vegetarian food excellent. spa was wonderful.

the spa really needs to be refurbished, but treatments ok! :-)

with excellent facilities: room, restaurants, spa and gym

rooms and public spaces all very clean and felt luxurious to us

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

thought spa prices a little expensive. some of the evening entertainment was not very good.

pools and gym/spa facilities superb

was advertised as having plenty to do for kids

the garden was lovely and the room was nice too swim pool lovely jacuzzi gym

poor wifi

gym is very old, two running machines, both didn't work

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

the spa and pool area was also amazing

spa to share with naked people. shower wasn t working in the spa.

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

i managed to fit a spa between the activities ( excellent as well)

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

superb breakfast. fabulous suite and the view was heavenly

seaview, amazing infinity pool and excellent and affable service

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

breakfast was a little limited - i would have preferred to have more fresh fruit and healthier

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

the staff is very friendly and helpful and the spa services and atmosphere are amazing

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

good spa and restaurant

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

the spa treatment was so so

the spa was very cosy and provided needed relaxation after all the hikes in madeira

the jacuzzi at the spa is so nice

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

excellent spa facility and additional massage

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

large pool was heated and cleaned daily

the pool and area was superb

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

the spa needs improvement

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

i definitely recommend you to try the spa - such a relaxing experience

pool and spa are very well equipped too and the staff is kind and helpful

stayed in the deluxe junior suite, a beautifully appointed and spacious room

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

we used the spa facilities and had a massage all of which was very good

gym has been relocated and not really adequate and similarly parts of spa out of action

it's a good hotel with slightly dated spa facilities

the room is spacious, light and reflects the blue hues of the sea view

the spa and the pools need renovation.

the spa pool is shallow perfect for children but they only let them in during a small window

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

food on beach bar is good and not pricy for this category of hotel

fabulous breakfast and location

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

the spa was the biggest i have ever seen

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

great that spa access is included for free

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

i used some spa services and was very happy with the quality of services

very professional, helpful and friendly staff (receptionists, cleaning staff, restaurant and bar staff, swimming

location with a splendid garden and two nice swimming pools, good breakfast and restaurant quality, the retro

the cocktail bar could have stayed open a bit later.

lovely balcony with pool (and sea access) and sea view

location just on seaside, having a swimming pool is excellent

staff were very accommodating. spa and rooftop pool were amazing as well.

the roof top pool was a dream as well as the spa inside

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

spa was really nice everything clean

amenities were fantastic, specially the spa great breakfast buffet excellent staff

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

the pool is cold and usually filled with kids - even in the jacuzzi where there's a warning explicitly saying

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

working hours of spa an gym

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

wifi worked very well

the view from the terrace is nice, but the bar never seemed to be open

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

small and calm hotel, great bali and spa feeling

called a spa resort but facilities were not great, max 2 people to enjoy

the spa and the sunset after madeira hikes its exactly what you wished for

is a very nice place, we specially appreciated the sauna/spa section

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

spa treatments also have to be pre-booked

pool and spa area is very disappointing

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

the spa area, only has a small pool, nothing else

nice indoor spa pool available for sole use by appointment

not real bacon at breakfast or at least it didn t look like

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

the swimming pool is tiny but probably ok for kids

the swimming pool is tiny but probably ok for kids

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

the spa and sauna experience was very disappointing

the spa facilities were great and it was good to be able to unwind after a day of many activities

spa was very pleasant and relaxing

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa was wonderful as well as the pool

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

breakfast was very good not a huge selection, but it was absolutely fine

it was nice to have the option of a pool if the weather was hot and a good place to sunbathe

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short

rooms are comfortable and breakfast was delicious

the staff were so friendly and the spa is excellent

the spa & indoor pool were very good too

this was also topped off with the most incredible spa

spa reception was not manned, so a bit confused about towels etc

other guests gave recommendations & told us about spa & rooftop terrace

you also have spa services if you're interested

rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

breakfast was lovely and the staff was very accommodating

the staff is very kind and the breakfast is delicious

wifi signal in the room at the end of the corridor was weak to not existing

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

sadly spa was closed for covid

the fitness suite and the spa facilities are dirty and not acceptable

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

the spacious room is very clean and has a splendid bay/ocean view

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

bar wasn t open and public areas lacked atmosphere at this time of year (early march)

the spa was excellent, really high quality treatments

the spa was rated by my wife as one of the best massages she ever had

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the breakfast and dinner were very delicious, i believe that everyone will find that will suit their

parking spot is big and free for guests

plenty of parking

good breakfast and friendly staff

bus stop in front of the hotel, plus ample parking for those travelling with a vehicle

dinner and breakfast buffet was ok too

two days of staying at the hotel, we discovered the gorgeous pool and spa area with 180 degree views of the

perfect location with amazing views and the pool/spa area were second to none

absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

fantastic spa and stunning views

also put spa robes and slippers for going to swimming pool in room

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

the spa facilities are closed to the reception.

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

it had a nice pool and spa on the first floor

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

the grounds are beautiful, with plenty of cozy spots to relax, and the pool was always clean and never crowded

very friendly and helpful staff + green and spacious territory + private parking + location is close to airport

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy

the parking is great too

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

massages in the spa were excellent

the on-site spa was also excellent, complete with an indoor pool

spa needs upgrading but still a very good massage

the spacious spa was a plus