views, spa and garden facilities, breakfast, staff

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the spa and the sunset after madeira hikes its exactly what you wished for

the quietness and zen athmoshere, the spa area, the views

called a spa resort but facilities were not great, max 2 people to enjoy

car is absolutely necessary, but the parking is directly on the property

beautiful property with its small vineyard, avacado trees and other fruits and flowers, fantastic pool and a

parking was often difficult.

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

has good private parking, you ll get the gate key with the room key

fabulous huge salt water covered pool and spa facilities

spa facilities are very good

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

quiet retreat with organic gardens, lovely spa and charming staff

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

fantastic spa and stunning views

two days of staying at the hotel, we discovered the gorgeous pool and spa area with 180 degree views of the

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

location , gorgeous pool and spa facilities

the pool and spa are wonderful, and the view is breathtaking

it had a nice pool and spa on the first floor

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

the spa facilities are closed to the reception.

we didn't get to use the indoor pool and spa facilities, though they looked clean and well maintained (it was

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

pool bar could open a little later into the evening,,,showers a little dated..

it was a very steep and narrow street and we got the car stuck in a precarious parking position

staff was super helpful and lovely, and the parking amenities were great

pool bar could open a little later into the evening,,,showers a little dated..

spa facilities limited. nice pool on roof tho.

great view from the room, very nice breakfast and very friendly staff

breakfast is fantastic

the breakfast was very enjoyable with a nice overall selection of great quality food and even a bottle

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

breakfast was excellent so ignore previous poor reviews

excellent location, large parking lot, beautiful views, nice big hotel, good breakfast.

we then went for breakfast which i would describe as basic but completely perfect to set you up for the day

good breakfast and friendly staff

excellent spa facility and additional massage

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

valley, this hotel has an incredibile view on mountains, you can see it from your room, from the spa area and

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

cozy pool and spa area too

daily room service

staff at the breakfast was a bit rude

so was the breakfast

breakfast was quite standard, similar to what you usually get in many european hotels

room service menu not great either

no wifi in the room...but in the lobby and 1st floor bar is ok

can t fault this place. nice pool, nice room, great breakfast. friendly staff

the restaurant was outstanding and breakfast was a real feast

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

it was easy to communicate in english; car parking was straight forward and there was excellent wifi coverage

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the spa can be improved

offer massage at spa area

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

there is free wifi for work, closeness to ocean for taking a relaxing swim

lovely view from our room and grounds and pool we're very pretty

swimming pool very nice, in case it is crowded or full of children you can always go to the ocean just

swimming pool was great plus the jacuzzi (where we always stayed ud83dude02) we will definitely coming back

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

there is a huge parking lot, which is rather uncommon on madeira

there was not natural juice at breakfast, what i missed from a hotel like this.

from reception, house keeping, bar tenders and waiters, they exemplified what service should be

peaceful hotel with great views from all rooms, and a well maintained pool

each block was easily to locate and get around food was great swimming pool was great spa facilities were

everywhere very clean - room, lift, reception, spa

we really loved the views, the pools and the spa treatments

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

location, staff, breakfast, spa comfy beds and black out curtains

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

there was a lot of space

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

if somebody uses the spa in the afternoon and

the spa was a lovely place to relax after a day walking in the mountains

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

rooms nearby, spa and pool facilities good, as was breakfast

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

the spa services not being available

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

spa could ve been better. water overflow from indoor pool made floor slippery at times

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the pool was well-maintained, with towels and deckchairs readily available at any time of day

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

pool area is really bad, they need a new pool, gym and sauna at least

tried to use steam room & spa facilities but were fully booked

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

young chap at the pool/spa was very unfriendly

pool area, spa and gym

no spa no vacancy for massage

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

of staff for service from the bar (except pool bar) throughout the day/evening, also staff forgetting to bring

spa treatments were very expensive and that s why we didn t use those services.

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa area (with sauna) included in the price

spa and swimming pool areas were great and big plus for finnish sauna

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

lovely indoor pool and spa

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

room was airy, spacious and great for a couple

hotel is super. breakfast was opulent. service was excellent.

nice rooms, pool absolutely lovely and spa aria

not make use of swimming pools nor spa but they both looked fine

gym was old and incomplete, and the spa had some broken/unavailable facilities

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

spa facilities were great and we used them most days

spa centre was very poor and treatments average at best

massage in spa was excellent and very good value

good facilities and very friendly staff. spa was great

the pool and spa area was great

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

bar at the reception and spa downstairs

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

the breakfast was nice and the spa treatment was amazing

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

no spa in hotel

the bar was not open much, the gym & spa were not open

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location

we were with kids,its impossible to swim in the ocean with little children

staff, wifi, location and renew pool facilities

spa treatments- a bit expensive compared to the level of expertise

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

we didn t went for any treatment at the spa but i m sure is lovely as well

the hotel has great pools, buffet breakfast and also spa facilities

it is a ashamed the spa was so booked

the sauna was really small and uncomfortable and the spa area was lackluster

we could not find the spot in spa even though we booked it before.

property was reasonable spacious

the indoor pool and spa are so warm, you could spend all day in there

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

clean and comfortable spacious room with very good housekeeping every day great views from room location all

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

spa lady disappeared in the afternoon, though it was during her working hours

parking space of the hotel for 15cars maximum 3

spa and pool

would be better if the hotel reception was separate from the spa and pool reception

spa being open

great location. spa massage was really good.

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

spa area had good showers as well

there is not really a laundry service, as it is more recommended to use a laundry nearby

decent location, cheap, clean, good wifi, friendly staff

spacious room with ocean view, king size bed with a topper

indoor pool, spa and gym where also really nice and brand new

there were several spa features

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spa shuts too early at 7pm

the facilities were fab, including the gym and spa rooms

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

i made use of the pool and spa facilities which was an added bonus

small spa area, gym even smaller

spa is a joke for a

spa is non-existent massage requires 48 hour notice and there is no info on their website to

they remodelled the spa area and could simply have put in a small change room too

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa extra money and needed booking! lifts small. tv didn't speak any english.

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

staff, excellent location, spacious rooms

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

loved the spa facilities and amenities, in addition to the ridiculously photogenic infinity pool

spa and gym facilities are top

it was extremely comi and spacious with an awesome view

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

spa facilities as in the process of being renovated

terrace gardens views pool spa area very friendly and welcoming staff

the spa would of been open, this place would of been fabulous

the choice of pools and the spa resort definitely a plus

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

we enjoyed everything in the property including the spa facility.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

thought spa prices a little expensive. some of the evening entertainment was not very good.

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

rooms and public spaces all very clean and felt luxurious to us

pools and gym/spa facilities superb

breakfast was great as there was so much choice

room was clean & tidy, with small kitchen and comfortable beds

public areas, beautiful xmas decorations, lovely spacious room, comfy bed, beautiful gardens and pool areas,

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

direct access to the sea was fantastic and the spa area was lovely

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

breakfast, spa and location

i managed to fit a spa between the activities ( excellent as well)

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

breakfast views from the avista restaurant are stunning

superb breakfast. fabulous suite and the view was heavenly

served+ pick up table breakfast

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

gym equipment needs repair-rowing machine would have liked option of bed and breakfast as apposed

there are a couple of bars though they don t tend to get busy so sometimes you have to track down a staff

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present

breakfast was fine, even if i would have preferred to have the buffet instead of a la carte

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

she went to the gym and spa every day

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

i thought the spa was expensive and the list of treatments should have the prices displayed.

the staff is very friendly and helpful and the spa services and atmosphere are amazing

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

the spa experience was amazing

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

the spa needs improvement

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

we used the spa facilities and had a massage all of which was very good

the spa and swimming pool were great

stayed in the deluxe junior suite, a beautifully appointed and spacious room

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

it's a good hotel with slightly dated spa facilities

the spa and the pools need renovation.

the spa pool is shallow perfect for children but they only let them in during a small window

the room is spacious, light and reflects the blue hues of the sea view

gym has been relocated and not really adequate and similarly parts of spa out of action

sandy beach on your doorstep and pool and spa on site

we also expected a bit more from the spa facilities, but the indoor pool was nice, especially having it all to

pool area and spa area were very clean and nice

the beach is just few meters away and after a swim you can stop at the hotel spa and get yourself warm at the

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

gym equipment should be in a museum

i faced ac and wifi problem

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

i don t understand why the spa is cost extra for guests?

spa facilities were amazing

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

great that spa access is included for free

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

spa included in the room rate

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

in one of the rooms the wifi was poor, however in the other two worked well

parking available on site, for free

variety of breakfast, nice location, free parking, scenic view from the balconies

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

guests have the use of two pools, one in the old hotel grounds and another in the sister hotel which is a very

staff were very accommodating. spa and rooftop pool were amazing as well.

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

indoor pool and spa is nice, although for me the water was a bit cold

the sauna, and the pool were a bit cold in the turkish spa area.

the roof top pool was a dream as well as the spa inside

the spa and treatments amazing

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

the jacuzzi in the spa was also not warm enough

spa was really nice everything clean

amenities were fantastic, specially the spa great breakfast buffet excellent staff

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

spa and sauna only work part time

i love the fancy style of the facility and also the deck with the pool and spa on it

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the wifi was very very slow

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

and a laundry room 4 mins away

working hours of spa an gym

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

they have a spa area with really great pool (heated

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa and sauna experience was very disappointing

gym/pool/spa were great

spa was very pleasant and relaxing

the spa was wonderful as well as the pool

the spa area, only has a small pool, nothing else

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

pool and spa lacking in facilities

pool and spa area is very disappointing

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

we stayed for the entire booking - 7 nights and nothing was resolved wifi never worked

breakfast was great

the corner; lovely and helpful staff, borrowed kettle to the room with no issues; there are many parking places

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

not real bacon at breakfast or at least it didn t look like

location with parking, close to everything, great breakfast, attentive and helpful staff

the location - perfect, walking distance to all touristic places and restaurants in funchal * parking - it s

centrally located, can walk yo everything in less than 10 minutes, had free parking and good wifi

the location was good and they offered free parking

the spa & indoor pool were very good too

location, by the sea and old town, spa facilities, clean,

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace

the staff were so friendly and the spa is excellent

spa reception was not manned, so a bit confused about towels etc

you also have spa services if you're interested

breakfast was lovely and the staff was very accommodating

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

wifi the fastest i have ever encountered

a bowl for our doggy (yes, rather than seeing him as a potential pest contrary to some other pet friedly

also the spa and the gym were not available during our visit

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

the fitness suite and the spa facilities are dirty and not acceptable

sadly spa was closed for covid

breakfast without fruits

the free parking in the street and small balcony with a sea view. location in the village.

i had a car and parking was

room was nice with seaview and bathroom. balcony with sunset. parking infront of building.

booked 2 rooms as we were 4 (couple + 2 kids) and asked months ago to have the rooms next to each other

no parking place too hot in the room: no airco pool too small

the town is very quiet, you can park near the hotel in the parking lot or on the nearby street (100-200m)

parking close by

the pool was also super handy to cool down

the pool is built in between some walls/buildings which makes it feel a bit cramped and small

the spacious room is very clean and has a splendid bay/ocean view

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the parking area had plenty of room

the spa was rated by my wife as one of the best massages she ever had

the spa was excellent, really high quality treatments

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

lovely walks across and around the property and golf