absolutely everywhere, and cleverly tucking stairs out of sight that lead you easily through the spaces

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

the pool and spa are wonderful, and the view is breathtaking

fantastic spa and stunning views

didn't explain the property and amenities to us so we didn't know there was a beautiful pool and spa area until

everything was perfect - staff, spacious hotel room, spa area, location, bfast was amazing - so much choice

the spa facilities are closed to the reception.

great variety of food on breakfast, spacious and clean room, good spa area with swimming pool and sauna

it had a nice pool and spa on the first floor

also put spa robes and slippers for going to swimming pool in room

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the quietness and zen athmoshere, the spa area, the views

small and calm hotel, great bali and spa feeling

called a spa resort but facilities were not great, max 2 people to enjoy

views, spa and garden facilities, breakfast, staff

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

the swimming pool is beautiful, clean and open at all time

beautiful property with its small vineyard, avacado trees and other fruits and flowers, fantastic pool and a

in the middle of a quite village with a nice bar and restaurante

however there is excellent private parking

spacious room with a garden view

fabulous huge salt water covered pool and spa facilities

quiet retreat with organic gardens, lovely spa and charming staff

spa area is great, pool is big and heated (around 27c), sauna is clean

times of the spa area (closes at 9) surprised us

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

quiet, outstanding location of this hotel was spectacular with swimming pool and sunset views

awesome view from the balcony and the pool (smaller than on the pictures)

there is a huge parking lot, which is rather uncommon on madeira

wifi really bad and unfortunately no fridge in the room

breakfast coffee - not good ud83dudc4e

the breakfast was standard, but good ( though we had fresh fruits for breakfast, i would suggest to add

good breakfast and friendly staff

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can

we then went for breakfast which i would describe as basic but completely perfect to set you up for the day

the pool was tranquil, food was perfect and the spa was gorgeous, modern and professional

negative point- was not happy to pay for hot water swimming pool -i agrre to pay for gym & spa not the hot water

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

it was extremely comi and spacious with an awesome view

spa and gym facilities are top

pool bar could open a little later into the evening,,,showers a little dated..

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

parking is comfortable, on site hotel (not covered) at the entrance

pool & breakfast

pool & breakfast

sandy beach on your doorstep and pool and spa on site

indoor and outdoor pool and spa with sauna and steam room

pool area and spa area were very clean and nice

excellent at all hotel locations, 3 a la carte dinners that was really worth it a free room safe, spa robe and

place for a bit of peace and the views from there are great) on out 3rd we ventured in to the spa area

spa facilities limited. nice pool on roof tho.

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee

we loved the hotel. the location, the view, the pool, the personel.

beautiful location, amazing view, perfect food and pool/sauna area.

a shame that the bar closed so early (5

smashing hotel with a great spa facility and excellent mountain views the evening meal was good

the spa was very cosy and provided needed relaxation after all the hikes in madeira

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

excellent spa facility and additional massage

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

beautiful view from the hotel. kind receptionist, ms monica. abundant breakfast. free parking.

breakfast was really amazing

daily room service

would be nice to offer complimentary water or pop in the bar fridge

free wifi and parasols around the pool

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

hotel is bit outdated but clean .breakfast was really good.

air conditioning and wifi did not work.

parking close to the hotel is never a problem

i expected a mini bar in the room but there was none available at the moment

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

the spa can be improved

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

staff variety of food available snackbar spa and indoor pool

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

all staff superb here juan and the other pool guy all

would be great to have a small play area for kids outside in addition to the pools

one little thing i personally did not like was music playing in the restaurant during breakfast

not heated, very outdated property, no room service or access to food outside of meal times

everywhere very clean - room, lift, reception, spa

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

the spa facilities were not big enough to accommodate all the people who could be using them (although

location, staff, breakfast, spa comfy beds and black out curtains

we really loved the views, the pools and the spa treatments

the free parking in the street and small balcony with a sea view. location in the village.

cosy family run bed and breakfast, amazing local food in the restaurant

to escape the crowds no fuss hotel with nice modern clean rooms comfy bed breakfast included parking free on

booked 2 rooms as we were 4 (couple + 2 kids) and asked months ago to have the rooms next to each other

breakfast

there was a lot of space

the spa area is nice and the jacuzzi positioned toward the

if somebody uses the spa in the afternoon and

spa treatments all over 110

the spa was a lovely place to relax after a day walking in the mountains

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

parking was free a few minutes away

no parking place too hot in the room: no airco pool too small

the pool is built in between some walls/buildings which makes it feel a bit cramped and small

hotel is in car free village but parking is within 2 min walk

very small pool, broken shower, very limited space around the pool

spa area was also quite dirty at times

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

the reception staff and the spa manager

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

breakfast, nice room

the swimming pool and the gym are in good condition

excellent breakfast, good pool and bar facilities for casual eating.

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

the spa was not accessible because fully booked

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

no spa no vacancy for massage

pool area, spa and gym

young chap at the pool/spa was very unfriendly

roof terrace for breakfast, we enjoyed the variety of food of the breakfast, we love the swimming pool

loved it being adults only. lovely ambiance and nice friendly staff

spa could be a little bit cleaner (especially floors).

spa treatments were very expensive and that s why we didn t use those services.

spa and swimming pool areas were great and big plus for finnish sauna

minor issue was no spa staff on site for treatments, but could ring to arrange

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

room was airy, spacious and great for a couple

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

good food. very nice spa facilities. great place.

breakfast -wide range of fresh and cooked items - bread amazing

not make use of swimming pools nor spa but they both looked fine

spa facilities were great and we used them most days

nice rooms, pool absolutely lovely and spa aria

the spa is great

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

massage in spa was excellent and very good value

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

spa centre was very poor and treatments average at best

the pool and spa area was great

bar at the reception and spa downstairs

the breakfast was nice and the spa treatment was amazing

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

the bar was not open much, the gym & spa were not open

no spa in hotel

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location

the staff was very nice and polite,the room was very clean,the food was amazing and the pool was lovely

parking

spa was beautiful, treatments were great

spa treatments- a bit expensive compared to the level of expertise

the hotel has great pools, buffet breakfast and also spa facilities

it is a ashamed the spa was so booked

we didn t went for any treatment at the spa but i m sure is lovely as well

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

parking space of the hotel for 15cars maximum 3

spa lady disappeared in the afternoon, though it was during her working hours

, : the main reason i chose this hotel was the advertised spa area with

property was reasonable spacious

we could not find the spot in spa even though we booked it before.

the spa was closed and food was nothing

spa was closed during our stay

would be better if the hotel reception was separate from the spa and pool reception

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa being open

spa and pool

great location. spa massage was really good.

spa area had good showers as well

good breakfast, and spa facilities for this price

there is both an outdoor pool and an indoor one in the spa area

indoor swimming pool needs updating perhaps separate area for the kids

we had all facilities in the kitchen, more than enough

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spacious room with ocean view, king size bed with a topper

very nice spa and the rooms even tho being a little oldish, felt super cozy.

indoor pool, spa and gym where also really nice and brand new

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

spa shuts too early at 7pm

the facilities were fab, including the gym and spa rooms

i made use of the pool and spa facilities which was an added bonus

spa is a joke for a

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

they remodelled the spa area and could simply have put in a small change room too

spa is non-existent massage requires 48 hour notice and there is no info on their website to

small spa area, gym even smaller

spa extra money and needed booking! lifts small. tv didn't speak any english.

my spa treatment was the highlight

to use the spa (jacuzzi, sauna) it's 10 per person for 3 hours, i think this should be free

staff, excellent location, spacious rooms

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

the spa would of been open, this place would of been fabulous

stunning location. beautiful pool and spa and gardens.

spa facilities as in the process of being renovated

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

terrace gardens views pool spa area very friendly and welcoming staff

spa was worn and you could smell chemicals.

the spa did not provide any treatments

very modest spa - just a tiny sauna and a small pool, jacuzzi was not working

no wifi in the rooms & limited parking close to the hotel.

parking was hard to find. a fan in the room would help with the hot summer.

the spa really needs to be refurbished, but treatments ok! :-)

we enjoyed everything in the property including the spa facility.

vegetarian food excellent. spa was wonderful.

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities

the choice of pools and the spa resort definitely a plus

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

rooms and public spaces all very clean and felt luxurious to us

hotel is in an excellent location, the rooms were very spacious and very confortable

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

thought spa prices a little expensive. some of the evening entertainment was not very good.

pools and gym/spa facilities superb

great breakfast

had an excessive amount of children in it during the stay and the noise and behavior of these kids was awful

think that the free wifi in the room have to be improved

the small kitchen would have been more utilized during cooler weather

i managed to fit a spa between the activities ( excellent as well)

spa to share with naked people. shower wasn t working in the spa.

direct access to the sea was fantastic and the spa area was lovely

breakfast, spa and location

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

seaview, amazing infinity pool and excellent and affable service

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

we spent hours at the infinity pool and jacuzzi

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

the hotel had lots of facilities such as gym, sauna etc and evening entertainment

one gripe was that the kids club was not open

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

the pool and area was superb

would like to have seen a cross-trainer in the gym

i thought the spa was expensive and the list of treatments should have the prices displayed.

spa was fantastic, expensive but good value

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the staff is very friendly and helpful and the spa services and atmosphere are amazing

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

i definitely recommend you to try the spa - such a relaxing experience

the spa experience was amazing

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa needs improvement

we used the spa facilities and had a massage all of which was very good

the spa and swimming pool were great

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

pool and spa are very well equipped too and the staff is kind and helpful

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

the spa and the pools need renovation.

the room is spacious, light and reflects the blue hues of the sea view

it's a good hotel with slightly dated spa facilities

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa pool is shallow perfect for children but they only let them in during a small window

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

natural pool

except lure the manger of pool bar and restaurant, he is very angry person

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

i don t understand why the spa is cost extra for guests?

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the spa was the biggest i have ever seen

spa facilities were amazing

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

spa included in the room rate

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing

wifi in the room was a bit spotty; we needed to move around to find a place where the connection

wifi is not working - i was not able to work from the hotel

limited parking.

liked that they had a pool for kids and that the pools were with salted water from the ocean

indoor pool and spa is nice, although for me the water was a bit cold

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

the sauna, and the pool were a bit cold in the turkish spa area.

staff were very accommodating. spa and rooftop pool were amazing as well.

the roof top pool was a dream as well as the spa inside

spa was really nice everything clean

amenities were fantastic, specially the spa great breakfast buffet excellent staff

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

the jacuzzi in the spa was also not warm enough

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

spa and sauna only work part time

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

it was a very nice stay, nothing to complain about. big room, good location and fine breakfast.

pool fantastic and views

room is comfortable and clean the breakfast was really good and you can also enjoy the sun rising behind the

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

location friendly staff large breakfast selection, relaxing spa and nice pool area, never too

they have a spa area with really great pool (heated

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa was wonderful as well as the pool

spa was very pleasant and relaxing

the spa and sauna experience was very disappointing

gym/pool/spa were great

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff,

we didn t use the gym or the pool but it s nice they have these facilities

cold pool, jacuzzi closed

wifi was not that good

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

nice indoor spa pool available for sole use by appointment

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

the spa area, only has a small pool, nothing else

breakfast was varied

close to city center, parking and friendly staff.

breakfast was repetative but substanstial, enough choice

was good , bed was comforttable and very nice place for pool

the location was good and they offered free parking

the staff were so friendly and the spa is excellent

the spa & indoor pool were very good too

location, by the sea and old town, spa facilities, clean,

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace

spa reception was not manned, so a bit confused about towels etc

spa and outdoor pool

spa wellness center only do massages - wanted a pedi

spa are a little run down a small remake will do

two exterior pools and an indoor pool plus a jacuzzi and spa facilities

spa needs improvement, the walls and ceilings are old and do not look well

you also have spa services if you're interested

was excellent i do wish coffee/tea wasn t considered part of the mini bar as most places do offer it to

the wifi was a bit spotty at times.

was great: view, rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2

super wifi, but that was maybe because we had a room next to the reception

also the spa and the gym were not available during our visit

sadly spa was closed for covid

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

the fitness suite and the spa facilities are dirty and not acceptable

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

the spacious room is very clean and has a splendid bay/ocean view

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

food in the restaurant was expensive, spa treatments were expensive

view from the hotel, close to the airport, very good breakfast.