robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa was lovely

food, plants (inside and around the hotel), spa and location.

booked this hotel as i wanted a solo spa break/some peace and quiet

the spa cannot be used unless you pay 12 euros per hour for the spa

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

plenty of sun loungers around the pool with shade if required

the spa is lovely and again, the staff are great

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

spa services and staff were exceptional

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

had a lot of facilities, shops, swimming pools, bars, spa and others

the small spa area/jacuzzi didn't appear to be open

the staff in the breakfast room, in particular loli, rosa and the other women were so efficient and friendly,

the hotel has been renovated in recent years and has a beautiful roof-top pool with stunning views over los

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

also found it disappointing that extra charges are made for wifi and safe rental

if the spa area was bigger

plus their day spa is heaven

spa treatment was class

the spa is dated . some of the guests were chav.

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

we did not have breakfast included, but the kitchen was well equipped

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

bit dated and tatty, kitchen cupboards pealing and very dusty / dirty under the beds

airport and many others) very nice staff; ready to help and advise quite big room with equiped kitchen corner

a deposit for a towel for the pool, pool opens at 10-18:00 so you have to wait until 10, for the bar you can

no spa in the hotel

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

it has a massive swimming pool and very good spa facilities

we had items stolen from the room by room service, and when we spoke to the staff they told us that it wouldn

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

waiting time for check in and out and the spa was not included in the price.

staff were exceptionally friendly, let us use the towels and spa showers after check out

spa pool jets excellent for joints

the room was beautiful, i loved the spa and the pool

gym/spa didn't open until 10am and closed for lunch

spa is bad

gym and spa hours should be longer

we specially enjoyed the spa and the billiards room

first, the spa is extremely small

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

good games room and spa treatments

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

pool on the roof is good but you need to be quick to get a sun bed, great views though

when we called the reception for water they said there's no room service, that we were welcome to buy it

a small rooftop bar would be great during the day for those relaxing at the pool.

everything exept wifi

pool side bar but nothing said regarding bring your own drinks in

the spa was also closed on our trip and the towel system at the pool could be better

the spa and the cocktails at the pool bar

spa and gym

everything was excellent slight disappointment that the spa was closed during our stay

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

apartments set in avenues of palm trees, pools, bar, restaurant and spa all conveniently central

kids spa for nails and massage

the spa was lovely and claudia was excellent

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

i enjoyed the spa and the 2 pools outside.

only the gym was free , for the steam and any spa service you need to pay > 15 euros

staff where friendly especially at the spa we had an amazing couples massage

helpful staff lovely pools spa gym etc

new comfy sunbeds were great right next to the spa pool

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

spa and massages

borderline hostility from spa receptionist

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

rooms were very spacious with balcony with street and sea view

staff, deluxe lounge, food, everything. the spa was lovely too

the cost of the spa was not related when checking in or booking

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

spa looked amazing

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

our club room (with spa upgrade) was fabulous

the spa was wonderful

lack of information provided on check in about facilities and when asked at spa reception

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

spa time! till 1800!

breakfast and dinner was great

kitchen equipped with all necessities

poor wifi connection

the wifi was not great and kept cutting us off

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

a nice golf course out the back

i found it more adult focused but that suited us as we was away as couples with no kids for the weekend

views nice pool i missed breakfast but its included so very good price

hotel is well kept pool lovely and clean very friendly !

we had massages in the spa and that were great and the pool bar was also quite nice

cold pool

terrace with private sunbeds ❤️ and the animators in the kids club

there is no sport options or teen club and the gym facility needs serious upgrades

free gym, sauna

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

breakfast was great

the bar/ swimming pool area is lovely with gated access to the beach front

service was non existant in the spa and generally reception were stand offish

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

there weren't many children in the hotel at the time so they were getting the adults up to play water polo,

the bar staff at the pool were also excellent

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the staff were friendly, restaurant food was really good & the breakfast was nice

the breakfast and bar snacks (poke bowl) were delicious

great breakfast and swimming pool area

pool area great, spa fantastic, mediocre massage

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

be nice to have the spa open a bit later in the evenings

the spa was too expensive and i did not know prior too booking the facility

spa lots of things wasn't working

how clean it is spa is good and also very close to oit you need

cleanliness. lovely spa and new infinity pool

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the nail in spa was really expensive and poor quality

the spa was lovely too

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

location, gym, pools, buffet restaurant

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

the entertainment was amazing pool area very good and the food was good as well plenty choice

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very

didn't expect it to be so full just before kids holiday in october, but i didn't mind it actually

the spa experience was also great

spa experience could be much better

the spa is simply incredible, the massage is simply one of the best in life

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

games, gym and the spa - we spent an afternoon in the spa and sauna

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

the spa booking was hit and miss. we couldn t get clear info on the treatments.

would be good to have more seafood and to have good spa service would be the best.

however, there is a new spa being constructed and so i would request a quiet room if possible

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

the spa massage was excellent service in the restaurant was excellent

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

poor communication between spa and the front desk

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

spa is enjoyable and the food is good

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

the spa was out of this world

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

of restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

my kids loved this place and wanted to stay forever

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps

was perfect and spacious overlooking the children s pool

the pool, the spa was great

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the food and drinks were amazing; the spa services made you feel heavenly

very nice spa for massage and facials etc which was a surprise

i used the spa once for a happymum massage and it was very relaxing

spa option was super, had a fantastic facial, best yet

the spa was absolutely

hotel is one of the best adults only hotels we have stayed in

hotel, nice staff apart from one, who offered us late check out and then told us this isn't possible anymore

free in room safe and free wifi

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

we could not get into the spa because there was no one there and we were looking for an employee for a long

the main pool is quite shaded but adult only roof terrace is ideal.

great bar staff

the wifi didn't work in our room, my wife said the massage at the onsite spa was

a lot of kids out their seats so you need to have your wits about you

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

wifi very slow, kitchen basic

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

however the staff at breakfast could be a lot more attentive i think

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

room service menu was poor the main restaurant was only open a few days per week

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

the spa facilities also have an additional charge

we don't usually do all inclusive but did as the spa was not open and it was very good

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

our bedroom was very clean and spacious

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

the spa facilities were on point as were the staff in that area

enjoyed the family private spa hour for 60 enjoyed immensely

the cleaning team provided high standard room service and were extremely professional

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

all perfect for us as we played golf. breakfast excellent.

some hotel too) which was quite loud but this is something that is not dependent on amarilla golf residences

we were greeted with bar drinks vouchers which were complimentary and water on our first day

excellent service from spanish david in public relations who is a credit to the hotel

entering spa disabled access non existent

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

had the gold level room with a spa wirlpool in the huge patio

thoroughly enjoyed the massage i had in the spa too

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

the biggest bonus for me was the room size which was so spacious

spa was closed

naturist pool, no spa included in room price

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

we also enjoyed the spa and tennis court

spa and staff there were brilliant

spa experience when checking in for our treatments was not user friendly.

the spa was closed due to refurbishment, but nothing to complain about.

great spa facilities with huge variety of treatments

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

could improve spa (very small)

spa and persian restaurant

the spa was amazing and very reasonably priced- we had three treatments each

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

the spa was also stunning

loved the pool, spa and bar to watch the sunset

the spa is also incredible

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

spa treatment was amazing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatments very expensive

helpful friendly staff, great facilities spa gym

spa was far, it is outside the hotel

confusion regarding the spa facilities

spa was closed!

spa is not worth visiting

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

the spa treatments are also incredible and cynthia was amazing

the staff at the kids club was great!

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone

well done, only one negative thing was tiles around swimming pool, so slippery especially with kids

however, the breakfast was great, with a selection of eggs, cakes, bread, and more to keep us satisfied

spa area pleasant

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

i wanted to use the spa but it was closed because of covid restrictions.

the indoor pool and spa was closed and that was the main reason for booking that hotel.

spa still closed ( covid ) but offering massages one of the best massages i have had

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

a little more for kids to do maybe would be good

in the spa people using sauna etc naked

hotel staff and spa exceeded our expectations

the spa was closed

spa and pool area and closeness to la caleta.

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

prices for the spa treatments were affordable

spa area very small

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

wonderful view and amazing building, nothing like other hotels. warm owners, tasty breakfast

we had dinner there and was very good, breakfast was good also, staff very gentle

great breakfast

everything. the spa and pool are my favourite

i also wish that someone would have told me in advance the spa was closed and maresia too

we book a massage through the app and when we got to the spa they said they had no record of it

we had a relaxing afternoon in the spa and wellness centre

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the spa and sauna was not well maintained and could be much better if it was cleaned

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

the location is quite windy the spa was not open due to staff shortages

there is a lovely private spa , for who loves massages

stunning location, beautiful pool and amazing spa (massage therapist was unreal

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

i highly recommend to visit spa and to get deep tissue massage from carmin

we went to the spa and was amazing as well

fantastic restaurants, pools, spa and gym

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

staff at the spa were fantastic and the massages were great

i had to critique a little i found the spa to be noisey

feels a bit impersonal and perhaps too big (but some people like it) - doesn t have a spa and the gym needs

lot of space near pools

spa staff never actually seemed to be there so nobody to talk to about services etc

spa bath is nice

highly recommend hotel to ask the spa store to hire more people to ensure royal level can have the priority to

unfortunately the wellness/spa service was poor

staffs nice heated swimming pool good restaurant with buffet and a main dish to order balcony is big and private

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the lady at the spa was lovely and extremely helpful and accommodating

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

height in the gym is a bit low for certain activities, 5'6 not a problem, and the champagne we received on

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

as a single traveller sometimes overlooked by the pool bar staff over families.

stunning 3 bed 3 bath with private pool

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

it also have a spa which unfortunately we did not have time to enjoy

nice spa pool

spa area was also decent but could have been opened a bit longer in the evening

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

breakfast was amazing, lots of fresh, homemade food

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

kids loved the entertainment and claudia & gary were so good getting them involved

kids club and staff great

wifi was slow so you need to pay extra for premium wifi

the gyms weights were too light , no machine for chest work out and the spa is not included

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the general information was that the use of the spa facilities was included in the prestige rooms but this is

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa was a wonderful experience

hotel with spa and infinity pool

spa - fantastic

spa massage was not very good.

only little complaint was about the spa

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

room was spacious and stylish with great views

rooms were spacious and beds super comfy

they said wifi works only near lobby,

stuff was helpfull, they have private parking

the pool area and bar are great

right on the beach clean, modern room. wifi good.

hotel had a lovely pool, with plenty of sunbeds

the spa was fantastic

enjoyed the relaxing spa facilities

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

the hotel has an enjoyable spa and a great restaurant

fantastic food & spa facilities which was great after a long day hiking

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

bar terrace at the back with stairs down to the sea was a real bonus

the views the location the food the sea not many kids

the breakfast was to a good standard with lots of choice

breakfast included in the price was exceptional

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

the spa and gym are part of the package and are a very nice treat

beautiful and calm place, relaxing spa area, very friendly staff

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

great place with spa wellness and delicieux restaurant