great pool area, everything very clean

water park closing for siesta having to check out at 10am missed out on medieval show as no one

the pool water was not to my liking at all.

parking area for the hotel visitors are far away (10-12 min walk), make me pay a deposit of 15

kids constantly entertained with movies games and treats

booked a 2 night spa break

the kids loved the waterpark

enough parking place for all guest, weak wifi, irregularity of cleaning service and organization of night shows

animation team with eduardo and manel was really nice, encouraging the kids to engage in various activities

clean tidy friendly staff free parking

were a party of 7 and were disappointed the spa and sauna wasn't included in the cost of the room but was a

the spa was excellent

senses spa in the hotel costs extra, but is a lovely holiday treat

misleading information about the spa room on our arrival.

lovely staff very helpful. a beautiful spa and location was good and it was spotless

delicious breakfast and the spa downstairs is sublime

clean, staff were very friendly, spa was super, the room was very spacious and beds were so comfortable

special attention to our engagement trip and surprised us with a room upgrade and a bottle of sparkling wine in

paid for the 1 hour circuit spa but it was a disastrous experience

in is late in the day at 4pm , the use of spa facilities such as pool and sauna are charged at 20 pp, no

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

the spa and massage was incredible

also wasn't happy that you had to pay extra to use spa facilities

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

would benefit from having a wee snack bar for when lying at the pool.

it was great value for money with excellent wifi, the location was perfect for my stay.

swimming pool, rooms etc

location swimming pool

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

lots of spa facilities

and spa were all fantastic

the hotel room verry nice and big,the spa and massage absolutely amazing :)

spa was overrated

i live in south of spain and a seaside town which is so clean and beautiful

gym was a little tired.

bar prices

location was perfect for us. loved the bar and cocktails.

my personal favourite was the rooftop swimming pool/sunbathing area

do it yourself laundry which we were most appreciative of

we didn t have the opportunity to use the spa or the indoor pool, which was a pity as it looked amazing

would definitely stay again when the roof top pool is available and use the very charming looking spa next time

room very comfortable beds and fab veiw over the pool lovely warm indoor pool and enjoyed the spa and excellent

rooms spacious and well equipped

heating didn't work plus no sun on the balcony second room had great views also of benidorm the spa is better

spa pool wasn't very warm . 3rd bed in room wasn't a proper bed and was uncomfortable

paying for wifi and certainly disappointed could only use mobile phone or tablet and not have both connected

the night activities mainly targets kids and not adults

few people by the pool with their own music very loud

clean hotel, good facilities, especially the gym

the water for showering was cool. ok for me but may have been a problem for young kids.

and peaceful with a pleasant outlook over woods with mountains in the background close undercover parking

staff at the front desk, the registration process took no time at all good location free car parking along the

there was a gym, a nice pool area and laundry

free parking and easy access to benidorm centre via taxi

bcl levante club & spa is an amazing adults-only hotel in benidorm, spain

no kettle in room. had to pay for spa instead of being included

thought the spa prices were a little expensive

the spa and sports facilities were good but the padel court was in need of some attention

great pool & the spa at the hotel is a must

so we could chill by the pool

very clean and modern, lovely pool area and great breakfast. would highly recommend.

very clean and modern, lovely pool area and great breakfast. would highly recommend.

no kettle in the room couldn t get bar snacks when restaurant was open

very new - rooms and pool area were exceptional

the hotel also has its own shops and spa and a huge reception area

spa and indoor pool

spa sold this hotel for me

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

superb dining area, kids play area, spa treatments great staff would definitely stay

bigger pool. seems a bit too small for the size of resort but it didn't spoil our holiday.

parking & transport ample parking

a lot of the slides etc are for kids over 120cm

the amount of activities available for the kids.

it was not made clear to us that the food & drink in the water park upstairs restaurant was free but found out

location ,not far from the restaurants and bars,comfy beds ,great staff,all so helpful and friendly

order taken on a few occasions, this meant we had to keep getting up ourselves and wait at the bar to order our

there is also a nice pool and separate raised terrace area relax on

clean good bar and super breakfast couldn't ask more

too old for kids club too young for adults games

location, close to bars, restaurants and the beach

was in a great location, spotlessly clean, good breakfast and friendly staff

had to checkout early (prior to 8am) therefore we ordered an early breakfast which was very poor

full english breakfast virtually cooked to order !!excellent,

swimming pool view, kindness of staff, comfortable rooms, good location

use of the spa was very expensive at 15 euros per person and the spa and sauna were not even

also if your all inclusive you get one free swimming,spa session and you have to either have swimcaps and flip

no, the indoor pool is a franchised pool, spa and gym

went to spa but sauna & steam room not working. outdoor pools are very shallow & cold ud83eudd76

not being able to access the spa area

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

booked the spa and massage lovely experience

lovely spa

didnt use the facilities such as the spa and pool but the pool are was so nice and the cocktails from pool bar

also with a gym, spa facilities and heated outdoor pool it had everything you could need

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

there was no spa pass this timeud83dude22

the only downside is that there isn't much room around the pool area and

the weather was amazing for february so we sunbathed by the (very small) pool and the sun beds were really

adults only, no stag or hen parties so it s perfect for us

took forever made to wear a cap in spa no hair dryer in room although for 10 euro deposit you can get

spa needs a little tlc

the pool spa was not open on the sunday for us to use

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

the hotel did not have a spa or an indoor pool

the entertainment in the bar during the day and the happy hours also enjoyed the food for breakfast and

free wifi

adults only

wifi intermittent in room and only worked properly the first day i was there.

rooms are spacious

choice, staff, cleaniness, entertainment, pool areas, spa faclilities, location, all fabulous

spa gets very booked up quick

staff excellent ud83dude0a hotel immaculate ud83dude0a facilities and spa excellent ud83dude0a

as usual ,staff were good and very informative, bar was good and prices were ok ,was told spa was good but did

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful

food was amazing staff were great spa was so relaxing entertainment was good

the spa facilities and entertainment on site were excellent

spa is wonderful, excellent breakfast, clean tidy rooms, only issue was the air conditioning, but

awesome hotel, staff, location spa facilities treated like family

long waits at reception for safe/spa key

facilities would benefit the offer of spa treatments.

is excellent, pool area is magnificent, staff are very attentive and always smiling and bar prices are very

helpful staff, nice indoor pool with gym and sauna

the pool closed at 8:15pm, which was 5 minutes after we got there :(

spa bath did not work correctly

spa facilities

for benidorms nightlife food was really good excellent salad bar and pizza station fab for the kids breakfast

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

towels and bed linen, lovely man at reception when we arrived, good english channels on tv, wifi excellent,

the spa was the highlight!

spa pool expensive to use at 25 euros per day per person.

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

hot breakfast choice (bacon and eggs) were kept in heated dishes but weren t hot enough.

the garden with a lovely swimming pool were a lovely surprise

traditional spanish breakfast, egg and ham; something for everyone

and friendly staff, especially for dinner and breakfast

poor wifi connection

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

spa is for relaxing and having kids in the pool and everywhere did not help to relax

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

had to pay to use spa pool. others pools were shut.

my son had a massage and used the spa facilities, which were great

we used the spa which is basic but relaxing and very clean

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

this hotel food was amazing the spa was lovely and staff were very very helpful

it s a spa hotel, yet you have to pay extra which we didn t see when booking

it would have been nice to buy a coffee after breakfast and before the bar opened.

also coffee only available in resturant at breakfast time

was good , lovely lounge area and bar

nice pool area, good shutters on the room to block out the light and sound

was nothing not to like the staff was great the room was perfect and the pool areas was very good

very hard small with a metal bar which lies right across your lower back

breakfast could have had more choice and bar closes early for benidorm!!

gym a little sparse

clean friendly great pool sunbeds gym great breakfast super location

apart from you have to pay for the indoor spa and pool which they didn t mention abs the lifts at hard

the beds are so comfy, the food is great lots of choice, spa great, right by the beach

hotel charges for parking 15 per day and spa is 10 per person

the spa and pool was excellent, which we had to book at reception which i liked

location, sparkling clean throughout

hotel staff fantastic breakfast good,choice ov continental and british lovely rooftop pool and tanning area with

need more pillows. bed very hard. couldn't find gym

best breakfast ive had at a hotel, token gesture gym rather than properly maintained

no type of tea available at breakfast

the value for the room plus full dinner and breakfast buffet and dancing was amazing!!

hotel always smelled like a spa was so nice !

facilities were not open such as the thai spa and at times it looked a little sparse at

with screaming kids turn up and use the swimming pool facilities leaving no beds or parasols for paying guests

very family suitable hotel, kids unsupervised in the pool making it unpleasant for other guests trying to relax

if you needed wifi there was a charge. most hotels offer free wifi now!

pillows the ensuite bathroom was a good size and was spotless i treated myself to an hour in the spa which was

friendly staff comfortable clean room hydrotherapy spa location

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

lovely helpful staff spa to ourselves absolutely wonderful

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

also to say its a spa hotel

spa is nice location perfect for all the night life

roof top outside pool & spa was closed , which we didn t realise when we booked our stay

the spa was a lovely little treat

spa advertised is not onsite and requires pre booking

the spa across the road at the sister hotel

clean hotel throughout,lovely friendly staff,great breakfast as stayed b&b but enjoyed a few eveni ng meals

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

lovely hotel with great atmosphere and being adults makes the difference

room was beyond our expectations. spa bath was great. very comfortable bed.

didn't like having to get into spa bath for a shower.

booked this hotel for the spa but was told this was extra

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

swimming pool was heated and the kids loved it

loved the pool spa on our terrace

the speed of wifi is weak.

the bar staff is 1000%% ud83dudc4c

overpriced mini bar / paper cups

no families at the hotel and no small children not good for young families,nothing for kids to do

hotel was an absolutely mess ,some of the lifts not working ,spa not working ,staff not professional at all

we also wish the spa had been open

the spa was terrible and definitely not worth the money for the massage or the facial they offer

3 nights before we figured out there were 2 entertainment lounges at night one was mainly for kids and families

fab kids club with maria! tony the english entertainer was great too.

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

spa was rather too cool and indoor pool was cooler than expected

the wifi could have been better.

you had to pay to use the gym, it didn't state this.

swimming pool in and out

have just returned from a family holiday 5 days in april 2025 with my wife and x2 kids aged 10&13

breakfast

with several on-site bars to chose from and open from 09:00 - midnight and 2 restaurants serving breakfast,

outside of breakfast was not very good to be honest

to all the staff at magic cristal park from reception to, bar staff, restaurant staff and cleaners you were all

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

gym facilities opened at 8am

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

my kids love the food

pool area bar and prices

been to their hotel about 5 times now, love the location, staff are very nice, breakfast choice excellent, rooms

the room was clean, the beds were comfortable, and room service came in every day

kids asked for a candle for daddy's birthday

complains bar the young pups staying a few nites in the next room no respect for people around them i really

and activities at the hotel ( two swimming pools one indoor heated and outside pool also a gym

the rooftop pool was great (but cold

poor pool area . there are no umbrellas for shade .

rooftop pool and sun loungers a bit cramped but there was always availability

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning

noisy in the restaurant and bar with children not kept under control

tight for a large vehicle the hotel provided courtesy slippers and bath robes in the room for the spa super

is fantastic and feels like a spa as soon as you walk in

spa treatments are brilliant my partner had a massage & said it was best shes ever had

clean & tidy, beautiful calming spa like aesthetic

the gym wasn't very good

we also got to visit the spa and try one of the circuits they offer super relaxing

we also attempted to use the spa facilities; however, this experience was extremely disappointing

bright, staff very helpful, spa was immaculate

and new, good choice of food, drinks with meals a wonderful touch lovely rooftop views, spa nice for a

the spa was not worth 40 as the male on reception was no way helpful

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional