a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

spa was rather too cool and indoor pool was cooler than expected

the pool doesn't get the sun until the afternoon.

location. late check in and late check out and friendly staff.

but with good wifi all over hotel i was able to watch my downloads( not all of us are party

very hard small with a metal bar which lies right across your lower back

clean friendly great pool sunbeds gym great breakfast super location

breakfast could have had more choice and bar closes early for benidorm!!

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

lack of equipment in kitchenette

it s a spa hotel, yet you have to pay extra which we didn t see when booking

booked bed and breakfast but unfortunately only had breakfast twice, because both times all the food was only

i like how clear it was the staff were really friendly and helpful.like the swimming pool.

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

bar facilities were excellent and prices were very

spa entry is 15 per day even though it's a 4 star hotel

the spa was a lovely little treat

roof top outside pool & spa was closed , which we didn t realise when we booked our stay

pool/spa facilities

also to say its a spa hotel

lovely helpful staff spa to ourselves absolutely wonderful

friendly staff comfortable clean room hydrotherapy spa location

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

pillows the ensuite bathroom was a good size and was spotless i treated myself to an hour in the spa which was

the lady at the spa was amazing .... really helpful and polite

the spa across the road at the sister hotel

spa advertised is not onsite and requires pre booking

football in the bar on tv and big screen during cabaret time...

such a lovely friendly hotel it s small but the pool is good location is great

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

room was beyond our expectations. spa bath was great. very comfortable bed.

didn't like having to get into spa bath for a shower.

booked this hotel for the spa but was told this was extra

there was a gym, we didn t have time to use it as we were there for only 1 day but normally i would

pool, being an indoor one could only be used with a bathing cap which we did not have and since we

loved the pool spa on our terrace

in the twin sea front and a pool room with family

food/room service menu is very basic, i thought with it being a spanish run hotel, their would be tapas,

aircon in room not cold enough and wifi wasn t good

excellent breakfast

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

had to pay to use spa pool. others pools were shut.

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

this hotel food was amazing the spa was lovely and staff were very very helpful

there was a charge to use the spa pool which was quite pricey

hotel always smelled like a spa was so nice !

facilities were not open such as the thai spa and at times it looked a little sparse at

i think this is the best stay if you have kids

the hotel is in a excellent location near the old town, for restaurants, bars and shops, 10 mins walk to the

the rooftop bar was so nice during day and night with music playing throughout

bar and lounge very comfortable

the bar area was cool and comfortable

excellent, reception staff very helpful, room quiet and comfortable , was on 6 floor handy for pool

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

wifi is very great though, i did some streaming videos from my

especially on the rooftop pool

but if you like an afternoon nap the front of the hotel is opposite a school playground and the kids are noisy

breakfast

2 minute walk to the town and beach, great choice of food with 2 restaurants in the hotel, the pool on the

basic but sufficient, up a bit of a hill ! late check out 15 euro , bargain

spa facilities

spa bath did not work correctly

wifi & beds poor

room with vibe decoration and pool views

location, great pool, staff were friendly and great atmosphere during the day

no tea available except at breakfast

very clean, excellent staff, breakfast very good. would stay again

great location and staff very friendly. breakfast was very good also.

great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

gym facilities could have been better

not keen on spa therapist. very small inside pool with limited seating on roof terrace

parking should be included. spa spouts did not work in spa pool

a very good choice of breakfast and a good spa bath

only slight criticism was the room was a little small due to a spa bath with shower as well as a seperate shower

room, superb views, comfortable lounge, lovely spa with views, served breakfast

the free wifi and free

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was

free wifi and safe

location. accommodated early check in. nice room. good breakfast. good shower

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

the spa was not worth 40 as the male on reception was no way helpful

and new, good choice of food, drinks with meals a wonderful touch lovely rooftop views, spa nice for a

spa was great

and the spa charges were ridiculous - 35 just to use the pool, sauna and steam room

bright, staff very helpful, spa was immaculate

we were offered a free spa and a free breakfast, we were

booked the spa and massage lovely experience

hotel our third stay exceptionally clean , good great , location fantastic , heated outdoor pool spa etc highly

also with a gym, spa facilities and heated outdoor pool it had everything you could need

lovely spa

awesome hotel, staff, location spa facilities treated like family

fabulous hotel the spa is to die for already booked for next year

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful

the spa is excellent also

beyond especially reception frank in dinning area and franscisco the waiter so warm and welcoming spa was the

use of free spa not treatments for guests but lovely

only criticism would be that the spa facilities where not discounted for paying hotel guests or even free and

the spa and facilities were excellent and very reasonable

staff excellent ud83dude0a hotel immaculate ud83dude0a facilities and spa excellent ud83dude0a

spa gets very booked up quick

indoor swinnining pool, gym, spacious dining room,, the helpful and pleasant staff, our room - with it's wonderful

any entertainment for kids and very poor for adults

air con was very good, good wifi all around the hotel and at good speed

the room was clean, the beds were comfortable, and room service came in every day

save and secure for kids

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

there was no spa pass this timeud83dude22

wifi not so great

we didn't use the pool or gym but it all looked great

breakfast was plenty of choice and excerllant

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

spa needs a little tlc

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

the pool spa was not open on the sunday for us to use

the evening was great something different every night, cocktail making in the day time , and the spa was really

couple found it very difficult getting to the pool as the lift didn't go up as far as the pool

rooftop pool had great views but was very small

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food variety at

only thing to give a negative for was lack of sun shade on rooftop pool

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

terrace with pool and ud83cudf7a bars on rooftop was great ud83dudc4d

exceptional service, my room was cleaned well and the bar staff are very friendly.

roof top sitting pool for adults only

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

spa and gym were closed during out stay

was not happy with the spa and indoor pool area

electrical systems kept tripping, spa not open in am

kids liked the pool and loved the slide - not too crowded - good mix of nationalities

rooms comfortable, pool area good, lifts efficient, reception and bar staff friendly and helpful at all times

is fantastic and feels like a spa as soon as you walk in

spa treatments are brilliant my partner had a massage & said it was best shes ever had

clean & tidy, beautiful calming spa like aesthetic

tight for a large vehicle the hotel provided courtesy slippers and bath robes in the room for the spa super

the breakfast was lovely

the hotel did not have a spa or an indoor pool

is third year here i prefer a hotel for adults only quieter for us, plenty of choice with the food and room

and always music playing, nice to know that no children will be staying at this hotel as it s adults only

room service was the worst we have ever had not making the bed not changing the cups or replacing

adults only

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

the spa no music or scented candles or cold drinks to relax with.

we had a spa room also which

when all inclusive you had to pay for the spa facilities

spa is the highlight of our holiday

lovely spa and beautiful terrace and view

there was a gym, a nice pool area and laundry

great little bar by the rooftop swimming pool

the staff the pool the room was all at an exceptional standard

good location, easy parking

things like car parking and wifi are free which i doubt you would get closer to the sea

not being able to access the spa area

no, the indoor pool is a franchised pool, spa and gym

went to spa but sauna & steam room not working. outdoor pools are very shallow & cold ud83eudd76

also if your all inclusive you get one free swimming,spa session and you have to either have swimcaps and flip

spa, i was so disappointed, was looking forward to a lovely spa day, check times for the steam room

hotel charges for parking 15 per day and spa is 10 per person

apart from you have to pay for the indoor spa and pool which they didn t mention abs the lifts at hard

room very spacious

nice spa facilities

location, sparkling clean throughout

we also wish the spa had been open

the spa was terrible and definitely not worth the money for the massage or the facial they offer

hotel was an absolutely mess ,some of the lifts not working ,spa not working ,staff not professional at all

the breakfast was lovely and so much choice

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

the hotel also has its own shops and spa and a huge reception area

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

advised before going to spa that you needed swimming cap and when you bought one you could not charge to your

spa sold this hotel for me

superb dining area, kids play area, spa treatments great staff would definitely stay

very poor wifi.

stayed here in june really nice hotel staff are lovely we was b&b but never went for breakfast it so close to

too old for kids club too young for adults games

lifts a bit slow to reach floor 9, poolside bar could of been opened a little earlier.

breakfast was excellent

was practically impossible to book or access any spa services because there was no one working at the spa

we were also given complimentary tickets to the spa circuit

thought the spa prices were a little expensive

no kettle in room. had to pay for spa instead of being included

the spa and sports facilities were good but the padel court was in need of some attention

long waits at reception for safe/spa key

facilities would benefit the offer of spa treatments.

the best hotel we have been to in benidorm. away from town but excellent shuttle bus service

the bar staff are slow

comfortable rooms, good wifi, breakfast was plentiful, great bar and pool area

spa pool wasn't very warm . 3rd bed in room wasn't a proper bed and was uncomfortable

the hotel bar drinks are inexpensive and the in house entertainment was brilliant

wifi was to pay for 4 star hotel should offer this for free and juices at breakfast sweetened mixes

fi bar prices a little expensive tea coffee shorts etc paying for

was fantastic the gym the pool and the food was more than exceptional will stay there

spa is on a different level to the pools so you either have to change or walk around wet if moving

heating didn't work plus no sun on the balcony second room had great views also of benidorm the spa is better

spa was an added bonus but a little bit small so it did not take too long to do a circuit

room very comfortable beds and fab veiw over the pool lovely warm indoor pool and enjoyed the spa and excellent

would definitely stay again when the roof top pool is available and use the very charming looking spa next time

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

the availability of the spa and other eating places as most were all closed

spa is for relaxing and having kids in the pool and everywhere did not help to relax

spa pool expensive to use at 25 euros per day per person.

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

spa is amazing the place is like a village with everything that you need on site you have to

the spa facility is exceptional

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

pillows, window on the balcony didn t close properly, spa very small and old, and very thin

spa and massage is underrated

the spa facilities are not great - just 4 jacuzzis in one room and a sauna. not spa circuit

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

layout, rooms were soundproofed and very modern. the staff are excellent. spa and gym excellent

smart and beautiful it is the staff where great and the spa is brilliant everything about the place is excellent

beautiful hotel stayed in queen room with sea view lovely spa too

spacious ness and the facilities were superb especially the spa and mini golf.

hotel to leaving the hotel we had a fabulous time meals were excellent, staff very friendly the spa was a truly

the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside

bar was in the deepest part so you couldn't stand or get back with your drink without swimming,

had halal kebab in the small tropical splash snack bar which was a bonus for us all that we didn t have to go

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

breakfast was good variety

clean from the room up to the swimming pool area

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

the pool , bar and staff was very good .

lovely pool area the rooms are very spacious and very clean

and entertainment were through spanish, very little english spoken which made it difficult for kids to join many