bar only open 2 days a week. spa area is only one sauna.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

spa was available to be booked for an hour of private use for free

there was no gym or spa which was listed on facilities. no information given to me about this.

poor wifi!

great spa bath, clean and centrally placed

big bathroom with thermal spa bathtub

we got a very comfortable bedroom with a spa bath

stayed in the spa bath room, was lovely

very small lift. instructions for the spa bath not very clear.

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

was a short wifi outage but that was being sorted by an external company

the wifi did not work on my phone.

wifi didn't work, and i needed it for work

wifi signal was very poor

would be amazing if there was a pool / spa onsite

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

location, very clean hotel, room service daily, beautiful room and views of the harbour

breakfast is amazing

staff was super helpful and friendly. spa was very nice!

the spa with the views of old town is amazing and the stuff really friendly and helpful.

the spa and gym was undergoing renovation

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

breakfast was great

location, big and comfortable room with great view, excellent wifi.

the veiw from the rooms and the room service

superb view from the room,also spectacular views from bar located on the top floor.

views from the upper floors especially from the bar and restaurant on the 25th floor

were given free upgrade, and the spa bath didn t work

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

superior room had a well equipped bathroom with spa shower and spa bath

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

spa bath not quite what i was expecting

wifi worked well too

room (208) was closer to the placa and bars than our kids (210) and we were kept awake until early hours on the

the gym room was small but well equipped

nice staff, excellent location, lovely rooftop bar , nice room overlooking town square

it did not bother us, but if we had small kids it would not have been the best room we got

thought the hotel had a spa but this service was out-sourced

the location, friendliness of staff and cleanliness and good breakfast and small but decent gym

- to avoid a lot of hassle ignore the hotel instructions you receive and head straight to the casino car park

extra-wide bed with good walk-in shower, fridge, kettle, tv with some bbc channels and good wifi

helpfull, welcoming staff, exceptionally clean throughout the hotel, good wifi in room and great location

the spa was closed.

- wifi connection is really slow - spa area is very small

spa and hamman were closed not much to do in alicante

spa tub and body products were present

no kettle noise from the laundry room

hopefully the spa area of the hotel will be working soon.

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

spa options are rather limited and pricey for what is offered

spa could do with updating

however the spa front desk can be a bit more attentive

excellent hotel with spa great view over the marina

loved the spa experience

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

staff at spa were quiet rude but these were not staff of hotel....

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

and clean room, excellent breakfast with wide selection, wifi worked ok, friendly staff, price/quality-ratio

wifi was very slow.

the room service and online food menus are not accurate and suggest a much greater selection that what

food in the restaurant was really bad. spa was cold.

jacuzzi & spa being closed but no indication of that when booking

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

spa was closed

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

especially the spa facility

we couldn't get a massage or use the spa

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

there's a free kids club which wasn't mentioned anywhere in reviews or the website which was a pleasant surprise

no spa facility at the property no bathroom slippers

also the wifi in our room was dropping regularly, but it was working fine in communal areas

poor sound insulation. the same breakfast every day during a long stay.

friendly, helpful staff between reception, bar and maintenance, all very pleasant

no entertainment, not many kids running arround,

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

we noticed only one chef in the outdoor kitchen, but more bar staff

great selection of food with a live kitchen

the spa , the view

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

lovely pool and sunbathing area and spacious garden with deck chairs

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

more english channels on the tv and instructions for the spa bath,

stayed in the king suite with spa bath which was extremely spacious, light & airy

excellent location and breakfast! a spa welness and gym: top!

spa was an unexpectedly pleasant treat after the long day of driving

the spa pool was absolutely

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

spa bath was a real treat highly recommend the suite

the spa and pool were not open during our stay

the spa pool could be warmer, in line with what one would expect from it.

bonalba in alicante - spain is a place to enjoy all the amenities to relax and also for golfers has many advantages

the spa was great, we enjoyed for 45 minutes for free with our daughter, courtesy that the hotel

were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

the spa isn t something i d pay for if it wasn t included, if you don t have access to a spa

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

staff is fantastic, breakfast is delicious, room is super clean

very modern, realistic alcohol prices at the bar and great buffet evening food.

breakfast was excellent

had a suite with spa bath and it was fantastic

chose a room with kitchenette but didn t realise it looked out to the blacked out lift shaft so had no natural

breakfast could have been warmer

super breakfast including bacon and eggs

great location, spotless rooms, great staff and good breakfast.

brilliant bar ,barman was just excellent made you feel right at home, old hotel but great

there is a bar directly underneath the hotel and there is a lovely, relaxing atmosphere, with live music and

was great , has a terrace bar to look out over the sea, great breakfast something for everyone s dietary needs

has a chill out lounge at the rear, from which you can access the beach directly also has a bar on the top

the breakfast, the location, the staff

easy on-site parking

great pool area and swimming pool to relax

easy parking on-site

room service was impeccable, attentive, and efficient

wifi -weak air-con -room/bathroom a bit dated -soundproofing not great -no dressing gowns (slippers

beautiful spaceous rooms

spa treatments

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

we had a massage at the spa which was also top class

swimming pool, and spa facilities

property was the perfect romantic stay,with a private terrace and a lovely big spa bath the wine and chocolates

location of the property and the early check in

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

great swimming pool , spa facilities as well

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

clean, good and plenty breakfast, good wifi, staff very helpful, safe covered parking on the property