beautiful pool area

whilst we had a spa bath this was also used for showering in and was tricky getting in and out of as bath had

spa was an additional cost

the staff at front desk were so nice and really helped us with questions, spa bookings etc

no noise in our room even though close to the pool

this includes dining room staff, bar staff, entertainment and reception

like the spa and staff was friendly , especially benjamin at reception

fantastic spa with great range of treatments

beautiful spa hotel 5 stars with top class service, very clean, comfortable, and friendly personal

good breakfast - spa was well worth the 25 euros for the steam and sauna and bathes

spa small and over priced

perfect location. fantastic spa and massage

it has 12 rooms, an amazing spa and pool

hotel in old town altea lovely, clean room with great facilities and very comfortable amazing spa which you book

didn t use spa but looks great

there is a really very nice spa in the basement which is well worth the extra charge

we live in spain and travel constantly and of the hundreds of hotels we've been to, this is one of the worst

good size on suite with spa bath and separate shower

a pool would have been the icing on the cake.

the kitchen was well equipped and the walk in shower was excellent

fantastic breakfast selection

was very good parking easy

there is also plenty of free parking near the old town

loved the location - the character of the place - the staff and the breakfast.

poor wifi connection

great buffet choice for breakfast but the eggs and bacon didn t stay warm for long in the heated dishes

the spaces are cozy and the team was very friendly and helpful

gym was a little tired.

fantastic views..lovely guy on reception..nice breakfast ..excellent location.

i thought breakfast should have been included.

it appeared that some of the bar staff were not as happy as other members of staff.

location was perfect for us. loved the bar and cocktails.

the best part was the spa room , which had two swimming pools, both very warm, turkish sauna, russian sauna,

misleading information about the spa room on our arrival.

with spa water not at the right temperature not all faculties working needs looking

the spa was excellent

lovely staff very helpful. a beautiful spa and location was good and it was spotless

the property is clean and quiet, in a great location and has a bar attached

noisy school kids on school trip running up and down the corridors.

lunch and dinner hours parking not much to de for kids

would benefit from having a wee snack bar for when lying at the pool.

hotel bar seemed to close rather early, which was a surprise in spain

hotel was well taken care of, clean and lovely personal and the spa was good

spa was overrated

i live in south of spain and a seaside town which is so clean and beautiful

and spa were all fantastic

lots of spa facilities

booked a 2 night spa break

the water park is the stand out feature. the pools are great and the outdoor area is nice.

the water park was excellent lots of entertainment breakfast ok.

i loved the kids in it

in good location, rooms were comfortable with great kitchen an bathroom

for kids and entertainment for adults ,there is so many ,just name it-and you will get it

i liked the smaller pool area

if you looking for a good all round accommodation with plenty for kids to do and a good variety of food then

daughter that is 3 years old did not like the water splash in the children swimming pool , she was to scared to

with children, a lot of activities arranged and there were many different playgrounds for the kids

english there and football was on for us in bar , just the 2 of us watching but brilliant, lovely pool

very clean and modern, lovely pool area and great breakfast. would highly recommend.

very new - rooms and pool area were exceptional

brand new hotel, excellent price, well position es, lovely pool

spacious rooms and the breakfast

we couldnt access the spa zone with a

hotel is nice and the spa is great

delicious breakfast and the spa downstairs is sublime

paid for the 1 hour circuit spa but it was a disastrous experience

the spa has extra cost

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the spa and massage was incredible

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

also wasn't happy that you had to pay extra to use spa facilities

spa is on a different level to the pools so you either have to change or walk around wet if moving

spa was amazing and free to use for residents

heating didn't work plus no sun on the balcony second room had great views also of benidorm the spa is better

would definitely stay again when the roof top pool is available and use the very charming looking spa next time

rooms spacious and well equipped

spa pool wasn't very warm . 3rd bed in room wasn't a proper bed and was uncomfortable

clean hotel, good facilities, especially the gym

having to pay for wifi and room safe.

range of drink available on all inclusive not very good also snack bar not open at night

the swimming pool and gym were good, too

staff friendly spa breakfast

we were also given complimentary tickets to the spa circuit

thought the spa prices were a little expensive

great pool & the spa at the hotel is a must

information on booking spa at reception

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

spa sold this hotel for me

superb dining area, kids play area, spa treatments great staff would definitely stay

the indoor spa had a large indoor pool a surprise for a hotel and for the summer the outdoor pool looked

spa and indoor pool

wifi not very stable

the pools were large and the kids one is great

the entertainers were good, especially nacho who the kids loved

selection of kids choices

chef that worked in the snack bar outside pool area was brilliant, he was always smiling (not sure of his name

facilities would benefit the offer of spa treatments.

long waits at reception for safe/spa key

helpful staff, nice indoor pool with gym and sauna

the bar staff are slow

however a free shuttle bus was available if required

spa, i was so disappointed, was looking forward to a lovely spa day, check times for the steam room

indoor pool and spa was lovely

not being able to access the spa area

the spa was nice

also if your all inclusive you get one free swimming,spa session and you have to either have swimcaps and flip

the pool is cute but very small more decorative than practical

breakfast and evening meals were excellent, freshly prepared with local ingredients

were extremely disappointed with the breakfast

hotel was off the beaten track, in the spanish campo, it was beautifully gardened, the swimming pool and lounge

indoor pool for out of season swimming

wifi soso

staff at the front desk, the registration process took no time at all good location free car parking along the

i only asked for a phone charger and the receptionist looked at me like i'd insulted his kids

we loved the hotel, the staff , the rooftop pool and the bed was so comfortable

super friendly staff comfortable clean rooms great pool area

:-) - access cards - you will get a bracelet with a bar code (offering access to terra natura and aqua natura

the door going straight into the zoo was brilliant and we needed 4 days to see everything, the water park was

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

access to the zoo and water park great to entertain kids without having to travel out if

lots to do with the zoo and waterpark and the kids

lovely spa

hotel our third stay exceptionally clean , good great , location fantastic , heated outdoor pool spa etc highly

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

also with a gym, spa facilities and heated outdoor pool it had everything you could need

we were offered a free spa and a free breakfast, we were

there was no spa pass this timeud83dude22

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

touch, and we were also given a packed lunch as our return coach was at 7 am so too early for breakfast

the weather was amazing for february so we sunbathed by the (very small) pool and the sun beds were really

you was in the hotel be it the restaurant the lovely outdoor bar area or the reception the staff where always

the hotel did not have a spa or an indoor pool

one rude bar lady called cata everyone else so mind & friendly

the cold pool

adults only, great location. comfortable rooms.

cleanliness. staff, breakfast choice

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

spa needs a little tlc

the evening was great something different every night, cocktail making in the day time , and the spa was really

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

as usual ,staff were good and very informative, bar was good and prices were ok ,was told spa was good but did

the spa and facilities were excellent and very reasonable

choice, staff, cleaniness, entertainment, pool areas, spa faclilities, location, all fabulous

use of free spa not treatments for guests but lovely

spa gets very booked up quick

the spa and pool was excellent, which we had to book at reception which i liked

the beds are so comfy, the food is great lots of choice, spa great, right by the beach

cleanliness spacious room. lovely breakfast. use of spa facilities

hotel charges for parking 15 per day and spa is 10 per person

nice spa facilities

the spa is excellent also

awesome hotel, staff, location spa facilities treated like family

spa and treatment facilities on site were exceptional ud83dudc4c so professional and well managed

the spa facilities and entertainment on site were excellent

food was amazing staff were great spa was so relaxing entertainment was good

had to checkout early (prior to 8am) therefore we ordered an early breakfast which was very poor

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid

no tea available except at breakfast

swimming pool view, kindness of staff, comfortable rooms, good location

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

we also wish the spa had been open

the spa was terrible and definitely not worth the money for the massage or the facial they offer

hotel was an absolutely mess ,some of the lifts not working ,spa not working ,staff not professional at all

pool was very very cold hot tub/ jacuzzi was cold better variety of english music by the pool

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

spa facilities

spa bath did not work correctly

towels and bed linen, lovely man at reception when we arrived, good english channels on tv, wifi excellent,

wifi could have been a bit better

the wifi reception

it s a spa hotel, yet you have to pay extra which we didn t see when booking

nice pool area, good shutters on the room to block out the light and sound

was a good choice for breakfast and dinner (we chose to have half board)

it would have been nice to buy a coffee after breakfast and before the bar opened.

good selection of breakfast foods on offer

the spa facility is exceptional

the spa is an excellent experience

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

breakfast could have had more choice and bar closes early for benidorm!!

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in

the pool! beautiful pools, amazing staff and really helpful.

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

warm welcome from reception with early check in

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

spa is for relaxing and having kids in the pool and everywhere did not help to relax

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

roof top outside pool & spa was closed , which we didn t realise when we booked our stay

the spa was a lovely little treat

spa facilities were my favourite part of this hotel

pool/spa facilities

also to say its a spa hotel

there was a charge to use the spa pool which was quite pricey

great spa and lovely bar seating area

had to pay to use spa pool. others pools were shut.

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

loved the pool spa on our terrace

construction work at pool

loved the private pool, just wow what a place

to tell us exactly what we were entitled to which again exceeded our expectations as the mini bar usage was

beautiful hotel and location , spotless and lovely friendly staff , the best breakfast ever

pillows the ensuite bathroom was a good size and was spotless i treated myself to an hour in the spa which was

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

the lady at the spa was amazing .... really helpful and polite

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

friendly staff comfortable clean room hydrotherapy spa location

the spa across the road at the sister hotel

spa advertised is not onsite and requires pre booking

position, breakfast superb and friendly efficient staff

bathroom lovely, shower heavenly! being adults only, nice and quiet.

were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were