the spacious spa was a plus

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

too expensive to use the spa and indoor pool.

the on-site spa was also excellent, complete with an indoor pool

spa needs upgrading but still a very good massage

spa is clean and peacefull with a small cat who comes for hugs

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

whole hotel is a bit of a maze and spa needs to be booked in advance

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

but there is a bar and restaurant where you can enjoy a drink or meal

visited the spa and enjoyed massage treatments

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

also the hotel gym and spa area were super nice as well

wonderful view from the hotel, the lounge bar and the fish restaurant

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

amazing gym with all necessary equipment and a great team

the rooms are spacious and luxurious the facilities are super great and they have 3 swimming pools 1 outdoor

swimming pools - massage in wellness and spa (you have to try it

spa area was lacking, only one steam sauna and a small pool.

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

a word two for gina in the spa who gave us wonderful hot stones massages

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

locations spa swimming pool

the spa was average, the location isn't the best without a car

no enough staff for spa food to expensive

superb breakfast, lovely view, excellent spa facilities and great library.

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

swimming pool facility and spa is old.

the spa was excellent, really high quality treatments

the spa was rated by my wife as one of the best massages she ever had

nice surroundings, wonderful breakfast and food, great service

food in the restaurant was expensive, spa treatments were expensive

plenty of space to relax by the pool and the garden next to it

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

the spacious room is very clean and has a splendid bay/ocean view

a swimming pool at the top of the hotel, and a small garden, with a scenic view and some tables to seat and

couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

unfortunately we didn't use the pool due to the weather, but it looked beautiful

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy

the pool is cold - but i still loved my bracing swims before hot showers

gorgeous place and amazing breakfast and service! quiet location and private parking.

you also have spa services if you're interested

it was quiet and private with a beautiful garden and place to just relax, enjoy breakfast or an afternoon drink

they had wonderful gardens and a view of the city for breakfast in the morning

rooms with kitchen, all-day breakfast, super friendly and patient staff (i was there with 2 noisy kids and the

the rooms were wonderful with a little kitchen and lots of food available (you did have to pay)

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

sadly spa was closed for covid

the fitness suite and the spa facilities are dirty and not acceptable

also the spa and the gym were not available during our visit

the spa & indoor pool were very good too

location, by the sea and old town, spa facilities, clean,

the staff were so friendly and the spa is excellent

other guests gave recommendations & told us about spa & rooftop terrace

spa &

not real bacon at breakfast or at least it didn t look like

location with parking, close to everything, great breakfast, attentive and helpful staff

the swimming pool is tiny but probably ok for kids

the location was good and they offered free parking

nice room. swimming pool very good

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

pool and spa area is very disappointing

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

nice indoor spa pool available for sole use by appointment

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

spa was very pleasant and relaxing

the spa and sauna experience was very disappointing

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the spa facilities were great and it was good to be able to unwind after a day of many activities

gym/pool/spa were great

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

the wifi was very very slow

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

it was great having breakfast included

location, clean rooms, good breakfast, and over a very nice stay.

they have a spa area with really great pool (heated

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

working hours of spa an gym

greeted with champagne to the wonderful food and bars offered within the hotel to the outstanding spa staff, we

very clean and we had access to the spa facilities included

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

hotel garden is beautiful and has good amount of parking spaces

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

free parking on hotel site

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was

spa was really nice everything clean

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

the spa and treatments amazing

amenities were fantastic, specially the spa great breakfast buffet excellent staff

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

spa and sauna only work part time

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

i love the fancy style of the facility and also the deck with the pool and spa on it

i like girls from room service - they were nice

spa and breakfast

it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of

clean, comfortable rooms, decent breakfast, nice spa area

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

also a gym, spa and free wi-fi

staff were very accommodating. spa and rooftop pool were amazing as well.

the roof top pool was a dream as well as the spa inside

the sauna, and the pool were a bit cold in the turkish spa area.

indoor pool and spa is nice, although for me the water was a bit cold

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

spa facilities were amazing

i don t understand why the spa is cost extra for guests?

the spa was the biggest i have ever seen

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

think a spa would make it perfect

parking was free, easy, safe and plentiful

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

although there apparently was a list of cost we decided not to check before asking for laundry service

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

we booked the hotel specifically for a heated pool so we could swim regularly and kids could spend time playing

the cocktail bar could have stayed open a bit later.

hotel has a classic style, all the staff were helpful and friendly, the breakfast was great and the facilities

pool and spa are very well equipped too and the staff is kind and helpful

it was great to have access to indoor, outdoor and the spa facilities all included in the cost

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

we used the spa facilities and had a massage all of which was very good

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

spa included in the room rate

i used some spa services and was very happy with the quality of services

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

our room was spacious and featured a good-sized balcony overlooking the attractive gardens

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa needs improvement

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

also the spa facilities

everything (apart from gym) is on the top level

much choice for breakfast when compared to other 5 star hotels

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the spa also offers amazing massages - tried and tested

the spa and the pools need renovation.

gym has been relocated and not really adequate and similarly parts of spa out of action

it's a good hotel with slightly dated spa facilities

the room is spacious, light and reflects the blue hues of the sea view

spa facilities as in the process of being renovated

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

terrace gardens views pool spa area very friendly and welcoming staff

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

the indoor swimming pool was great as too cold for the outdoor pool in winter

good size pool

the spa treatment was so so

the spa was also exceptional and all of the staff excellent especially the shiatsu massage

she went to the gym and spa every day

the staff is very friendly and helpful and the spa services and atmosphere are amazing

i thought the spa was expensive and the list of treatments should have the prices displayed.

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel is in an excellent location, the rooms were very spacious and very confortable

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

pools and gym/spa facilities superb

the garden was lovely and the room was nice too swim pool lovely jacuzzi gym

pools and gym/spa facilities superb

noise from kitchen

wifi was good

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

breakfast was excellent

the food at the pool was below par

seaview, amazing infinity pool and excellent and affable service

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments

i managed to fit a spa between the activities ( excellent as well)

breakfast, spa and location

direct access to the sea was fantastic and the spa area was lovely

excellent service, great views, amazing rooms, spa and pools are great.

with excellent facilities: room, restaurants, spa and gym

the spa really needs to be refurbished, but treatments ok! :-)

we enjoyed everything in the property including the spa facility.

vegetarian food excellent. spa was wonderful.

the choice of pools and the spa resort definitely a plus

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

there were several spa features

indoor pool, spa and gym where also really nice and brand new

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

spacious room with ocean view, king size bed with a topper

my spa treatment was the highlight

good public areas including very spacious library

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

spa extra money and needed booking! lifts small. tv didn't speak any english.

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

nice pool, room, breakfast, dinner, staff, sea view etc... near centre!

maria from the room service was very kind and she made a good job

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

great location. spa massage was really good.

spa being open

would be better if the hotel reception was separate from the spa and pool reception

spa and pool

we availed of the spa treatments and really enjoyed our massages too

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

great massage in the onsite spa and plenty of activities around, like golf or horse riding

the sea pool was amazing. the breakfast is really nice too. the staff were efficient and kind.

low pressure in the shower, tiny gym and decor could be updated

spa shuts too early at 7pm

i made use of the pool and spa facilities which was an added bonus

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the facilities were fab, including the gym and spa rooms

the spa was closed and food was nothing

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

spa was closed during our stay

, : the main reason i chose this hotel was the advertised spa area with

we could not find the spot in spa even though we booked it before.

spa is non-existent massage requires 48 hour notice and there is no info on their website to

spa is a joke for a

they remodelled the spa area and could simply have put in a small change room too

small spa area, gym even smaller

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

the pool and spa area was great

spa lady disappeared in the afternoon, though it was during her working hours

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

clean and comfortable spacious room with very good housekeeping every day great views from room location all

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

it is a ashamed the spa was so booked

spa was beautiful, treatments were great

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

we didn t went for any treatment at the spa but i m sure is lovely as well

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

the bar was not open much, the gym & spa were not open

no spa in hotel

we were with kids,its impossible to swim in the ocean with little children

the location, the room, the pool, the breakfast, the staff. loved it !!!

location and the staff is professional and friendly, kids love them.

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the service the atmosphere the garden the pool the view the restaurants

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant

bar at the reception and spa downstairs

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

the breakfast was nice and the spa treatment was amazing

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

the spa is great

gym was old and incomplete, and the spa had some broken/unavailable facilities

spa facilities were great and we used them most days

not make use of swimming pools nor spa but they both looked fine

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

we had a massage at the spa which was definitely the best we've ever had

lovely indoor pool and spa

special request wasn't possible but it wasn't a big deal and the gym itself is mostly a cardio/core room with

spa treatments were very expensive and that s why we didn t use those services.

very relaxing areas, spa nad pool amazing

spa and swimming pool areas were great and big plus for finnish sauna

fabulous comfortable spa with massive & vigourous hydrotherapy pool, spacious turkish

spa could be a little bit cleaner (especially floors).

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

spa area should be separated from the pool and with more strict rules of use (some people use it

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

the spa was excellent

the spa could've been a little bit warmer

a nice, modern hotel with a spa in a quiet, remote area

the spa is very relaxing and easily accessible

good breakfast and dinner buffet. spa was a good bonus.

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

the spa services not being available

the reception staff and the spa manager

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa could ve been better. water overflow from indoor pool made floor slippery at times

pool area, spa and gym

no spa no vacancy for massage

young chap at the pool/spa was very unfriendly

mini bar pricey

the breakfast was outstanding

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

location, spacious rooms, indoor and outdoor pool, spa centar

rooms nearby, spa and pool facilities good, as was breakfast

if somebody uses the spa in the afternoon and

the spa area is nice and the jacuzzi positioned toward the

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

the spa was a lovely place to relax after a day walking in the mountains

location, staff, breakfast, spa comfy beds and black out curtains

spa was be to accommodate in short notice

the spa facilities were not big enough to accommodate all the people who could be using them (although

hotel spa is quite simple, but ok.

everywhere very clean - room, lift, reception, spa

air conditioning and wifi did not work.

only ate breakfast but they had a big variety of food

not that it was required, but the pool's appearance is a bit

can t fault this place. nice pool, nice room, great breakfast. friendly staff

friendly helpful staff, great breakfast.

the spa can be improved

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

staff variety of food available snackbar spa and indoor pool

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

offer massage at spa area

as i didn't have the email on my phone, only on my tablet, which i had to dig out, connect to the wifi and this

calm hotel, not many kids were there, good place to relax

with her and both evening gentleman lovely and friendly bruna n other girls doing yoga n aqua gym classes such

00 everything is closed, the music and the bar are off

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

amazing swimming pool

staff at the breakfast was a bit rude

excellent breakfast, staff and accommodation. breathtaking view!

enjoyable outdoor pool with bar

breakfast was really amazing

tv unwatchable freezing swimming pool, which is usual on madeira

say the location is not ideal for young families as there is maybe not much to do for little kids apart from

location was perfect the breakfast was so great what ever i wanted and as much as i wanted yummy

good wifi

the room service was excellent