couple for 1 hour of sauna felt outrageous, so we opted to go to a hotel and do a day pass to the spa instead

unfortunately we didn't use the pool due to the weather, but it looked beautiful

gorgeous place and amazing breakfast and service! quiet location and private parking.

the parking is great too

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

the spa was excellent, really high quality treatments

swimming pool facility and spa is old.

our room was spacious, elegant, and very comfortable, with a stunning bathroom and excellent amenities

the spa was rated by my wife as one of the best massages she ever had

related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course

spa needs upgrading but still a very good massage

massages in the spa were excellent

the on-site spa was also excellent, complete with an indoor pool

the spacious spa was a plus

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

is a lovely hotel with beautiful gardens, spa treatments available, excellent restaurant and wonderful staff

plenty of space to relax by the pool and the garden next to it

food in the restaurant was expensive, spa treatments were expensive

the spacious room is very clean and has a splendid bay/ocean view

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

has potential and space to upgrade with full spa facilities but all a little tired and underwhelming at the

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

rooms are comfortable and breakfast was delicious

special praise goes to norberto, who is responsible for the bar and restaurant

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

spa was very pleasant and relaxing

gym/pool/spa were great

the spa facilities were great and it was good to be able to unwind after a day of many activities

the spa was wonderful as well as the pool

could only book a spa treatment and the la carte restaurant on arrival (and it was closed on sundays and mondays

swimming pools - massage in wellness and spa (you have to try it

spa area was lacking, only one steam sauna and a small pool.

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your

a word two for gina in the spa who gave us wonderful hot stones massages

superb breakfast, lovely view, excellent spa facilities and great library.

the spa was average, the location isn't the best without a car

kids) could use the indoor pool and the lady who answered the phone forgot to tell us that the spa is currently

no enough staff for spa food to expensive

locations spa swimming pool

the staff was very friendly and helpful, the spa with the sauna was excellent and we loved that we could use

bus stop to funchal, 2 minute walk to nearby restaurants and not even a 5 minute to the nearest spar shop which

visited the spa and enjoyed massage treatments

also the hotel gym and spa area were super nice as well

nice gym, very clean

spa is clean and peacefull with a small cat who comes for hugs

whole hotel is a bit of a maze and spa needs to be booked in advance

but im general we really enjpyef our stay; it was very calm and we got to relax a lot in the spa area with a

amazing views, amazing staff, amazing food. sauna and spa not to be missed!

nothing..perhaps lack of parking

you also have spa services if you're interested

great location great breakfast and very friendly staff

room service switching all the lights back on every day

kitchen was a great addition to the room, showers were wonderful and the beds were comfy best thing

they had wonderful gardens and a view of the city for breakfast in the morning

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

modern apart hotel pool gym and spa were good fabulous terrace outside restaurant with wonderful

as our flight got rescheduled to the same day but we checked in and used what they call the spa and went to the

hot tub / jacuzzi with cold water - indoor swimming pool open only until 18

they call the spa, should just be called an indoor pool filled with noisy children and uncomfy chairs

no kettle or tea coffee making facilities in room. spa didn t look enticing at all

the fitness suite and the spa facilities are dirty and not acceptable

sadly spa was closed for covid

that night the air con was remarkably fixed * room- supposed to be a suit but the spare beds were left out in

also the spa and the gym were not available during our visit

spa reception was not manned, so a bit confused about towels etc

location, by the sea and old town, spa facilities, clean,

spa &

other guests gave recommendations & told us about spa & rooftop terrace

facilities with indoor and outdoor pools, a relaxing spa and beautiful gardens including a stunning roof terrace

location, was clean, good sized room, had a small pool on the roof which was nice

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

clean room and a large breakfast selection

the swimming pool is tiny but probably ok for kids

breakfast ... had to wait for food to be replenished

con not working room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use

they had buffet breakfast which was okay

it was great having breakfast included

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

pool and spa lacking in facilities

pool and spa area is very disappointing

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed

the little spa area and pool, another highlight, you get to book for an hour an have it completely to yourself

free spa admission with a steam room and turkish bath complimentary

spa is great

they have a spa area with really great pool (heated

working hours of spa an gym

very clean and we had access to the spa facilities included

spa was really nice everything clean

spa was a little cold but staff amazing and felt amazing after treatments,due to covid the hot tub

the spa and treatments amazing

amenities were fantastic, specially the spa great breakfast buffet excellent staff

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

think a spa would make it perfect

one thing to be noted is that the hotel does not have a 'secluded' wellness/spa area and does not offer massage

limited room service menu

would like to have seen a cross-trainer in the gym

room was spacious and clean, the hotel exceeded my expectations

also a gym, spa and free wi-fi

it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of

nice spot close to the airport, good breakfast and nice spa area with indoor and outdoor pools.

was slightly disappointed with the spa being so busy all the time but for the price it was really good so i can

spa area should be separated from the pool and with more strict rules of use (some people use it

was disappointed that two emails i sent to the hotel prior to arrival asking about spa bookings were ignored

the spa was excellent

main staff has a superior attitude very small spa area there was no toaster at hand, you had to ask the staff

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

a nice, modern hotel with a spa in a quiet, remote area

good breakfast and dinner buffet. spa was a good bonus.

the spa is very relaxing and easily accessible

the spa could've been a little bit warmer

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

location, nice view on the marina, good design rooftop pool spa and fitness area, very good breakfast, friendly

hot tub was a big plus for this hotel, as we celebrated our anniversary and expected a spa hotel

spa and sauna only work part time

i love the fancy style of the facility and also the deck with the pool and spa on it

we phoned to order room service and was told 'we are too busy you cannot have room service'

pool and spa are very well equipped too and the staff is kind and helpful

breakfast was top notch and on a rainy day you can enjoy the hotel's spa with a proper sauna

the spa and swimming pool were great

we used the spa facilities and had a massage all of which was very good

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

loved this hotel - it has an old style charm to it, room was very spacious, meticulously clean with a view of

the spa needs improvement

the spa experience was amazing

to offer; there s a small gym and nice game room with ping pong, billiard and chess and a nice spa as well as

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

staff were very accommodating. spa and rooftop pool were amazing as well.

the sauna, and the pool were a bit cold in the turkish spa area.

the roof top pool was a dream as well as the spa inside

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

indoor pool and spa is nice, although for me the water was a bit cold

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

water in the indoor pool was cold, the jacuzzi, sauna & spa didn't operate at the time, so it looked like some

stunning location. beautiful pool and spa and gardens.

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

terrace gardens views pool spa area very friendly and welcoming staff

feels like you're at a small resort with lots of restaurants (including fine dining), great pool, spa and bars

i don t understand why the spa is cost extra for guests?

the spa was the biggest i have ever seen

spa price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was

staff overall (desk staff could be a bit more friendly) very clean hotel great breakfast spa is stunning and

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

used and enjoyed the bar area

room view quality restaurant bar ,all top class.

hotel has a classic style, all the staff were helpful and friendly, the breakfast was great and the facilities

great that spa access is included for free

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

location, staff were very friendly and helpful, it was so nice that we extend the stay, the spa facilities are

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

also the spa facilities

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

if you want exceptional staff, food, bedrooms, pool areas etc this is the place to come

good menu for kids, that mostly was a big issue for us in other places

it's a good hotel with slightly dated spa facilities

the room is spacious, light and reflects the blue hues of the sea view

the spa pool is shallow perfect for children but they only let them in during a small window

gym has been relocated and not really adequate and similarly parts of spa out of action

the spa and the pools need renovation.

thought spa prices a little expensive. some of the evening entertainment was not very good.

hotel had everything we needed - great breakfast buffet, comfortable room, lovely pool areas and spa - we loved

rooms and public spaces all very clean and felt luxurious to us

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later

the hotel is right next to a beautiful park the hotel also has spa facilities and provides the towels and robes

pools to swim, outdoor and indoor, also spa, jacuzzis, sauna, steam

are very dated , spa area of poor quality and not at the level of a 4 stars

faculties such as pools, spa good

one gripe was that the kids club was not open

book the hotel because of children friendly activities like playground and kids club

i thought the spa was expensive and the list of treatments should have the prices displayed.

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

she went to the gym and spa every day

breakfast around the pool area terrific and helpful reception / concierge service great spa very good food on

the spa treatment was so so

pools and gym/spa facilities superb

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

good pools, but a very dated gym

was advertised as having plenty to do for kids

public areas, beautiful xmas decorations, lovely spacious room, comfy bed, beautiful gardens and pool areas,

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

were there 5 days and could not get a reservation in the spa nor the michelin restaurant

breakfast was excellent

the food at the pool was below par

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

we availed of the spa treatments and really enjoyed our massages too

great massage in the onsite spa and plenty of activities around, like golf or horse riding

and if you leave early for hikes you have to let them know, you must pay all spa treatments in cash, you have

the gym was not well equiped.

the breakfast was perfect and the restaurant was one of the best experiences we had on the island

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

spa and jacuzzi was far from each another, but jacuzzi has wonderful views

very nice spa and the rooms even tho being a little oldish, felt super cozy.

amazing view from the jacuzzi .very helpful receptionist and good spa facilities

there were several spa features

our personal highlight was the unwind together session we booked at the spa - just fantastic and amazing

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

i managed to fit a spa between the activities ( excellent as well)

breakfast, spa and location

spa to share with naked people. shower wasn t working in the spa.

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

we enjoyed everything in the property including the spa facility.

the spa really needs to be refurbished, but treatments ok! :-)

vegetarian food excellent. spa was wonderful.

with excellent facilities: room, restaurants, spa and gym

good facilities and very friendly staff. spa was great

massage in spa was excellent and very good value

spa centre was very poor and treatments average at best

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the pool and spa area was great

spa area had good showers as well

there is both an outdoor pool and an indoor one in the spa area

good breakfast, and spa facilities for this price

no wifi in room, paintwork scuffed in room.

hotel with great sea view, cleaning every day, friendly stuff, good breakfasts and pool/spa/gym facilities

i will be coming back with my partner and to also do a dual stop over in your spa hotel on porto santo

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

pool side bar was really nice - great views and great food

good breakfast!

and showers by the pool could do with a face lift although the area was clean it is a bit shabby

would be better if the hotel reception was separate from the spa and pool reception

a nice pool area with a bar, tennis court and a spa and all of the hotel was kept immaculately clean, staff

spa and pool

spa being open

a nice spacious, clean bathroom with powerful shower, overhead and handheld option

spa massage. balcony, mine was in the sun. breakfast was ok. food replaced quickly.

we could not use the spa option as we went out for hiking during the day, and it had a short time period when

spa extra money and needed booking! lifts small. tv didn't speak any english.

my spa treatment was the highlight

good public areas including very spacious library

we could not find the spot in spa even though we booked it before.

, : the main reason i chose this hotel was the advertised spa area with

spa was closed during our stay

the spa was closed and food was nothing

the indoor pool and spa are so warm, you could spend all day in there

hotel with a great breakfast, pool, sunbeds, a sauna (at no extra charge), and spa services (chargeable)

i made use of the pool and spa facilities which was an added bonus

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

the facilities were fab, including the gym and spa rooms

spa shuts too early at 7pm

spa is a joke for a

spa is non-existent massage requires 48 hour notice and there is no info on their website to

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

small spa area, gym even smaller

they remodelled the spa area and could simply have put in a small change room too

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

clean and comfortable spacious room with very good housekeeping every day great views from room location all

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

parking space of the hotel for 15cars maximum 3

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

no spa in hotel

the bar was not open much, the gym & spa were not open

free parking, nice breakfast and dinner

nice staff, very clean, great location, free parking available, big apartments with a very nice

would have been nice to have a bar area and lounge

we didn t went for any treatment at the spa but i m sure is lovely as well

children) and there is one large pool (heated and indoor/outdoor) that is specifically for the spa area

spa treatments- a bit expensive compared to the level of expertise

spa was beautiful, treatments were great

it is a ashamed the spa was so booked

the breakfast was nice and the spa treatment was amazing

the spa was beautiful there is a charge to go in but well worth it me and my partner had the place to

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

the spa was lovely, but needed some maintenance.

bar at the reception and spa downstairs

gym was old and incomplete, and the spa had some broken/unavailable facilities

we enjoyed the spa area and had a lovely massage

food was lovely, spa facilities were amazing and the rooms were spacious. indoor pool was warm.

the spa is great

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

room was airy, spacious and great for a couple

good food. very nice spa facilities. great place.

lovely indoor pool and spa

we had a massage at the spa which was definitely the best we've ever had

the spa, gym and pool areas are top class

is definitely not cheap, considering that they have a spa and a gym included it s a good value and kids can

very relaxing areas, spa nad pool amazing

spa treatments were very expensive and that s why we didn t use those services.

spa area (with sauna) included in the price

spa and swimming pool areas were great and big plus for finnish sauna

left at reception suicase was taken to my room when room became available, they have lockers in spa i had room

tried to use steam room & spa facilities but were fully booked

hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

the spa services not being available

the reception staff and the spa manager

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice

spa could ve been better. water overflow from indoor pool made floor slippery at times

pool area, spa and gym

no spa no vacancy for massage

young chap at the pool/spa was very unfriendly

mini bar pricey

the breakfast was outstanding

comfortable beds, access to internal swimming pool, spa and all with warm towels for free

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool

special thanks to the pool/spa staff

location, spacious rooms, indoor and outdoor pool, spa centar

rooms nearby, spa and pool facilities good, as was breakfast

amazing location, friendly staff, tasty buffet, beautiful pool. amazing personal patio.

good parking spot

nice breakfast with ocean wien (i would only add vegetables) cozy room, clean

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

it was easy to communicate in english; car parking was straight forward and there was excellent wifi coverage

there was a lot of space

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

the spa was a lovely place to relax after a day walking in the mountains

the spa area is nice and the jacuzzi positioned toward the

excellent restaurants marvellous pool and spa and very comfortable rooms

location, staff, breakfast, spa comfy beds and black out curtains

the spa facilities were very good also, with a jacuzzi, pool, small sauna and steam room

hotel spa is quite simple, but ok.

each block was easily to locate and get around food was great swimming pool was great spa facilities were

we really loved the views, the pools and the spa treatments

the spa can be improved

here expecting a relaxing all-inclusive spa getaway, but it fell flat on every promise

staff variety of food available snackbar spa and indoor pool

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

offer massage at spa area

as i didn't have the email on my phone, only on my tablet, which i had to dig out, connect to the wifi and this

calm hotel, not many kids were there, good place to relax

with her and both evening gentleman lovely and friendly bruna n other girls doing yoga n aqua gym classes such

00 everything is closed, the music and the bar are off

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

we were so in the inside of the restaurant that looked like we were kids being grounded

was so nice ,everyone of stuff in bar and breakfast people are so kind and wonderful just i didn't need clean

location was superb, room was big, comfy and clean. wifi was excellent and staff were great!

thing that we would change is to have a tv channel with free movies for the kids when weather is bad or in the

room was on the 10th floor and the wifi was dodgy