arrived on sunday afternoon and the car park was full with no where to park maybe some allocated parking spaces

the evening meal and breakfast were delicious and there was a great atmosphere in the bar in the evening

ud83dudc4d parking was easy and adjacent

we had a good cooked breakfast overlooking the stunning box hill and we blew off the cobwebs with a walk, taking

of the bar and connecting corridors looked a little tired in decor but the bedrooms were spot on and i am

only gave hot water for a short time & spa bath wasn't working but the owner paul apologised & said he was

illuminated spa bath

wifi is free and good strength

wifi rather slow, and my o2 mobile signal was poor

free on site parking next to property that has cctv

no gym or spa facilities, very bad wifi and dated old rooms.

the included breakfast had great choices and really delicious

woke up too late for breakfast and never used the wifi. great place though.

would reduce the bar prices and get more people using the bar and lounge area for drinks and coffee as they are

to instruct people that gin in decanter in room is free if you buy tonic from the bar but if you don t they

the spa and pool facilities are the best i ve been to

staff, calm surroundings, excellent facial and spa facilities

our room was onlooking the garden and was very spacious and clean

spa hotel offers an exceptional retreat where culinary excellence, spacious and comfortable spa

spa is amazing and so are the treatments

i had made an error with my booking and they sorted it immediately and gave me a late check out last minute,

good wifi

the hotel has a parking with enough space for guests

good food in pub restaurant- breakfast was fantastic

could have been a bit more variety in the room service menu

spa bath didn't work

spa bath did not work

the spa bath did not work which we were really looking forward to using.

room upgrade paid for but; broken spa bath shower head of the fixed above head height type on a wall and was

this room had a spa bath but it didn't work

spa facilities would have been nice.

there is no spa or swimming pool at the hotel

if it had a spa it would be perfect! a long walk into town.

a spa would have been the icing on the cake.

a spa would have made it very luxurios

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

treatments in the spa and advice and follow up given after the treatment

we had a delightful room and the staff in both hotel and spa could not have been more helpful

special thanks to rumi at the spa for an excellent massage i ll be back

we had very enjoyable spa treatments

i also liked the cleanliness and the tray with coffee making facilities with biscuits and a small bar of chocolate

parking is extremely limited (but the staff make every effort to accommodate overnight guests'

it would have been useful to be provided with the wifi password, and some tourist information about the locality

poor wifi.

not many parking places...we were lucky!

the spa facilities and outdoor heated pool

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just

absolute best thing was the spa (mostly due to the ridiculously comfortable robes

perfect location amazing hot tub and spa rooms. absolutely perfect.

didnt like the spa shutting at 9pm, i wanted to stay there till 10pm

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

room was very spacious with beautiful high ceiling and decor

advised with use of spa but. it made clear it was so far away and at an added cost

comfortable and the staff are very helpful, close to the spa and town center

my mistake but expected a room with a spa bath

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

however if you are looking for a hotel with 24 hour service, swimming pool and spa this is not for you otherwise

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

wifi

a bar in a hotel has got access to a lovely little garden

i had a pregnancy massage in the spa and i felt very relaxed and cared for

the spa was extremely relaxing and top service

tough to fault - not much availability for spa appointments and the bar closed a little early for us

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

hotel has gardens, could eat outside and has parking on site

is nice and interior is gorgeous all staff are very friendly and professional breakfast is very ver

the staff is very friendly and the breakfast is great

very pet friendly and went out of their way to keep us and our dog comfortable.

it was in a lovely, quiet location, within walking distance of bath spa railway station and the guildhall

the hotel was about 10 minutes walk from bath spa station

roman baths, thermal spa and many more

when we got back from the spa our luggage was in our

for someone who prefers to eat midnight it will be good, also they said they shall be adding a spa soon

location perfect for exploring bath spa & it’s rich roman & georgian

property in a great location, only a short walk from bath spa train station

short walk to bath museums and bath spa train station

location is perfect. quick walk to bath spa railway station and the city centre

facilities were great and wifi was fast

the location from bath spa station was amazing

staff, unique rabbit warren of high end boutique eccentricity, really close to station and spa and all the other

pro: located a stone throw from bath spa station and a short walk to the main shopping and f&b area

would have been nice if there were pool or spa facilities

is such a convenient location, right between bath spa train station and bath abbey the property is clean quiet

it is a shame the hotel does not have a small spa or beauty salon

were able to check in - gentleman on the desk found us two ready rooms as we were going to the spa and we were

there need to be more adjoining rooms and perhaps a spa facility onsite.

room service was ok but could have been better- our tea and milk didn t get replenished one day

the breakfast is good the wifi is reasonably responsive expensive

however we were going to the spa so not planning to spend any length of time in the rooms

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city

wish it had additional amities such as a spa or a gym :) but that’s just as a bonus, the stay in general was

location, room, particularly bathroom with spa bath and lovely products

the room was beautiful and extremely comfortable, equipped with a luxury spa bath and waterfall shower

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby

location next to sally lunn’s and close to baths, spa and abbey

but that s minor / i used my ipad as the wifi was great

they advised me how to get to the spa and were generally very polite and

about 15-minute walk to bath spa station

room service was excellent

minor issue is the absence of a minibar in the rooms, which is helpful when travelling with kids

the little bar area was great and out the back of that were 3 garden seating areas where you could sit an

fab location very near to city centre/our concert venue & bath spa train station (partner has had 2 strokes so

location brilliant, had a spa and visited sally lunns

the hotel was across the road from bath spa station which was great as we travelled to bath by rail

ideally situated as opposite bath spa station & close to roman baths, shops, cafes, cinema & restaurants

but its real attraction was being literally over the road from bath spa rail station and perfect for central

bath spa train station is around ten minutes walk

spa pool an added bonus

location - hotel just a 10-min walk from bath spa train station and located at bath city centre, so very close

easy access from bath spa station

toiletries, across the street from a fantastic pub, the raven, good wifi, quiet location

impeccable location opposite thermae spa and in central bath

right by the thermae spa and roman baths and all of the shops just around the corner but it is so peaceful and

the location couldn't be better, between the fabulous thermae spa and the incredible roman baths

the laundry van will wake you at 7:45am, dragging trolleys on and off the back

1bedroom apartment with good kitchen ,dining and lounge area

the thermae bath spa is a 5 minute walk from the hotel

fantastic located, 3 minutes on foot to bath spa therapy) really satisfied with service, strongly

it was approximately 10 minutes walk from bath spa railway & bus station

stayed for 2 nights last month and will be staying again in a few weeks as easy walk to the bath spa and all

introduction online says it's a five minute walk away from bath spa rail station, but it actually takes 10

spa access is only 8-10am and 7-9pm which we weren t aware of

spa was outstanding and treatments were excellent , and location and service were perfect

the hotel is beautiful and the spa was better than expected. a must if you're in bath.

would be better if hotel guests could use the spa as much as they like rather than at set times

the staff were exceptional, the hotel was really clean, lovely spa too

hotel - its been recently refurbished so everything was new and the spa facilities were excellent

the mud and steam experience in the spa was also

walk from bath spa train station to francis hotel

nothing really. i would have used the spa had it had a sauna , pool or steam room

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

city centre & short walk to the spa friendly staff

location for visiting the thermae spa first thing in the morning to avoid the queues

central - only 10mins walk to bath spa station

short distance to spa and town centre for the market and town centre and train station

we attended a wedding at the bath spa and the hotel was very close

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

chose this hotel because it is located close to the thermae bath spa

liked the closeness to bath spa, and to the spa facilities themselves

hotel was spacious all staff were friendly it was good that the bar is open 24/7 another great idea was having

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

the hotel itself is clean, with a lovely spa included in the stay

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

friendly staff, spa facilities fabulous and a great location

the spa was a real highlight , perfect for relaxation and unwinding

everything was exceptional, the service, the rooms, the spa and the food

feel the spa could have been bigger

the spa was amazing

the spa is very accessible and beautifully put together

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

quiet bar perfect for a nightcap

the added bonus of a mini bar if you like that

were under the impression that there would be an in-house spa treatment facility

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

fab golf course nearby

garden, the comfortable room, the swimming pool (the kids love it), great and friendly breakfasts and location

wasn't a continuous path between the disabled parking and our room, even though it was the wheelchair accessible

the only problem we had was we were told we had a spa bath but it didn t work and there is not a separate

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

we were lucky enough to have a fab four poster bed and spa bath

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

) 15 mins from bath spa uni, so really close for visits

the wifi was unreliable at times, but that's an issue in bath in general!

weren't told what the wifi password was so we just used our data instead

had trouble with wifi.

stylish room, comfy bed, decent shower and bar and restaurant downstairs

i did connect my phone but my normal phone signal was better than wifi signal

the wifi connection is rather weak.

parking was outside the room, no lifting cases for miles

access, parking

i loved the room in the annex, the location, the parking, the staff, the old fashioned 17th century style of

to dislikeud83dude0a, everything was great, spa treatments amazing, lots of shops and the royal crescent was

walk from bath spa station although is slightly uphill with luggage

xmas market and bath town and restaurants also therme spa baths, brilliant

to bath centre and spa is excellent for walking 15mins to all amenities

touches from chocolates to maps to discount vouchers for bath businesses such as the thermae spa and many

10-15 minute walk from bath spa train station

is our third stay whilst visiting bath spa and as always we had a comfortable stay

location is a bit far away from bath spa train station, around 15-20 mins walk

hotel can charge 274 for one weekend night when you can stay at the four star macdonald bath spa for 268 is

i checked in at the droitwich spa holiday inn express the previous evening and was not subjected to any such

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took

wifi could be better

friendly owners, nicely decorated large room with ensuite, free wifi

the golf tips were also appreciated

the massage we received at the spa was very professional and thoughtfully used aromatherapy

beautiful grounds and house. the spa facilities are beautiful.

lovely room, attentive staff and great spa facilities

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

enjoyed the spa and dinner was amazing

the spa was everything you need to wind down and the staff were extremely professional and made me feel

room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room

the spa is small but amazing and the property itself is like being at home.

everything was lovely about this property. great spa facilities

the spa was gorgeous and i can t wait to go back, definitely one of my all time favourite hotels

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

decor very tasteful and whilst we didn t use it the honesty box approach to the bar after hours was a classy

and the honesty bar is really nice

free on site parking and cheap enough to get uber back and forth or walk if weather

wifi - although the website claims 'free high speed

pool could have been warmer and spa area could do with updating.

lovely pool and spa which we used very happily

really like spa facilities

as hotel guests you also had full use of spa facility

i was greeted by friendly receptionist sue who gave me advice on the sauna and spa facilities and the history

sausage on the breakfast could have been better but definitely edible, everything else wonderful

food was fantastic , had both evening meal and breakfast.

was quite a big golf competition on and i noticed most of the guests were golfers like us and we couldn t get

the breakfast was great, very good quality

parking very good lots of spaces

breakfast was of a good quality and staff were very friendly and helpful

lovely breakfast

location, quiet, very friendly staff, good quality food, and pet friendly

free parking and free wi-fi

comfortable room with the added bonus of being pet friendly

the staff had to run between the dining room and kitchen constantly, even for the most minor thing

to a kitchen malfunction there was a very limited menu and our chosen dish had to be returned as it was

beer garden overlooking the church with a big green area to walk the dog and a play area for kids

when we arrived with our dog they weren't expecting us to have a pet, this is despite going through the filters

wifi did not work and there was an awful lot of mould in the bathroom

great spa facilities and the restaurant was fabulous

the grounds, spa and restaurant area

the spa was so relaxing too

a quality resort with wonderful comfortable rooms, splendid food, welcoming staff and a gorgeous spa, all at

the spa closes at 9pm and that our luxury double room wasn t much different to a standard double

nice and close to bath spa uni for dropping off

value for money for where properly was and the proximity to bath spa university was excellent

location also perfect for visiting bath spa uni

breakfast was included in price and had a lovely full english

view, vibe, friendly staff & bar counter ud83cudf7b

television didnt work, there was no wifi and a couple bits of cleaning had been missed, but nothing major

the bar area in the club is full of good energy

fantastic location, stunning golf course and immaculate rooms.

wifi was not good

loads of parking