were very helpful and friendly always and shuttle took me to the mall and to run errands all the time

of amenities like soap, no shower cap, told there would be evening shuttle service to dinner,then there was no

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take

right next to the mall and several great bar and restaurant options to choose from

had spoke to someone at the front desk about a late check out and had confirmed the time

the swimming pool opened at 5:00 am. the shuttle service was excellent!

shuttle is limited and wasteful

that there is no pick up shuttle from o'hare airport

shuttle from the airport would be great

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice

hotel advertises a shuttle which is why i chose the hotel

it s location near to a golf course gave it a resort-feel

room service prompt, friendly and food was delicious and beautifully presented

breakfast was great and the bar was too

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

shuttle and drivers help full ness. the

parasols or similar at the pool breakfast buffet very poor no room service waiters at outdoor cafe could be more

and hotel is very nice, golf course is very pretty looking out of the room, have stayed there in the past and

everything was very nice, the rooms, wifi, lobby. thank you!

pool outside and hot tub was so crowded we didn't even attempt

the pool was very clean and the temp was perfect

pool to small

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

the facility's bar and snack shops still closed but this is a great spot for a business traveler

that is ridiculous and the reception also charged for data service(wifi)

placed near the hotel elevator bank which had a humming sound like a elevated train or airport shuttle

it seemed pretty small for the size and the shuttle/valet parking was in the spaces closest to the door

love the shuttle service provided. the staff was very accommodating and professional.

location bar movie theater.....

view outside room window was the pool and had to listen to kids screaming for hours

the shuttle situation

the parking was further away than we thought, but the shuttle driver dropped us off on the return

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

free shuttle tranaportation is always a bonus

location was a bit isolated. but they had a shuttle

the shuttle van not commuting to the train station, but it wasn t that bad

booking site says there is a airport shuttle but the hotel cant provide service beyond 5miles

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start

also the best part is the shuttle service that the hotel provides

the free shuttle runs every 15mins and takes about 10-15mins to the hotel

was easy to get to, clean, modern and quiet, had a 24 hour airport shuttle that ran every 15 minutes, breakfast

was a nice lobby area for relaxing and enjoying your delivered dinner the very frequent airport shuttle was very

the shuttle service: four of us flew and we did not want to rent vehicles to get to the hotel

ve stayed at this hotel before and it s convenient and close to the airport with a shuttle

location near o hare, 24 hour shuttle, friendly staff.

shuttle

free shuttle to airport

everything was perfect. shuttle service to o hare, staff , room , location.

location to airport and the fact that they have shuttle service

i found the bus shuttle to the airport extremely convenient because it ran frequently throughout the day

well appointed, attractive, comfortable room and furnishings; airport shuttle every 20 minutes

also, the free shuttle to the hotel was there as i arrived, so i didn't even

the shuttle service between the airport and the hotel very important

great shuttle service with courteous driver. super great mattress!!!

no shuttle

booking website said there was free local shuttle service

when allowing customers to book for some big school event they should find a way to keep the kids away from

my kids told me that someone said room service and opened the door

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

location, right off the highway makes it convenient. the fitness room was also very nice.

how the pool schedule is set up

how about a second bar of soap for the shower

i ordered in room service, which had two extra service charges on it

the pool was amazing and i like how the fitness room is open 24 hours

would be nice to have an airport shuttle

breakfast was good. airport shuttle was good.

shuttle ran too late to catch our flight so we had to rent a car

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

facilities and cleanliness of the hotel shuttle bus service to airport

shuttle service was perfect

sometimes the shuttle takes a little while for pickup during peak traffic times (but so would an uber or lyft

, great location, shuttle to the airport

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

the shuttle service was convenient and dependable

on night of check in for shuttle service to event as of the am they said they do not travel to that area

room, smaller then downtown location though nice front desk staff good pool ( not heated) great happy hour

parking was definitely an issue and it wasn t clearly marked that there was parking in the rear

bar service in the lobby was unavailable half our stay

problem on wifi