in addition, the shuttle service to the venue (the hotel was the host hotel for a fencing tournament) was not

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

it would have been more convenient if i had a car. but they offer shuttle service if you need.

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

the pool was not accessible when i tried to use it on saturday

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the shuttle that could be scheduled to reach local places was easily

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

location is great, staff were very helpful, and shuttle is a big plus

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

breakfast is great.

a variety of outdoor activities: pool, basketball, volleyball

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

was upsetting to hear the cost of $100 to house our pet dog, even more so since this price was never mentioned

treated excellent by shuttle driver. great location for ravinia visitors !

very clean, nice rooms for the money. has shuttle to ravinia festival

lovely, comfortable rooms and free shuttle to ravinia.

shuttle van took us to and from the concert, making the entire stay easy and magnificent

really appreciated the shuttle to the ravinia pavilion

hotel shuttle is available to bring you to destinations that are close by.

hotel shuttle, lunch service

a microwave would be nice and shuttle service on fri sat and sun as well

due to covid, limited food choices and the shuttle was not operating as advertised

room, very comfortable bed, great food at the restaurant, super friendly and helpful staff, shuttle that will

no shuttle driver

shuttle was only available 430pm to 9pm and 830am to 12noon

location don't have restaurant a walking distance and the shuttle have a limited service hours

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

need shuttle to airport

environment, easy to reach airport, good parking place, easy to reach office

very friendly and helpful staff. free parking. pool.

old and musty. very dark parking lot.

the only day that we received it was that we went to the front desk after going to the gym to make sure that

easy parking and easy access to our room

it was nice to know that hotel provides a shuttle

too far to walk to restaurants and stores but shuttles were provided.

it was late and the shuttle came and picked us up

free shuttle for 5 mile radius.

comfortable bed and very kind staff. shuttle is very convenient. good experience!

free shuttle to shopping mall

very comfortable and spacious room. superb pool

beds were comfortable. pool area was nice and clean

parking was some distance from the entrance, however, valet parking was available.

the pool was a really fun feature

yes the inside pool was not up and running

the breakfast potatoes were a little cool. but edible.

no breakfast was a bummer on new years day

just finding the entrance to the room on the back side for parking, was a challenge

there were many amenities including an indoor & outdoor pool, spa, and golf course.

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the day that i arrive there was a party there so the pool was not available.

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

lots of loud kids on our floor until late. and over crowded pools.

the free breakfast was delicious

clean rooms, awesome pool, a great breakfast, and the staff

shuttle could do airport pickup for visitors from abroad that could help and save their visitors

breakfast is always of good quality, social hour in the main room several nights a week

awesome and rooms are comfy, just a smal thing please put large trashcans atleast in rooms with kitchen

gym and laundry are

clean, hot breakfast was wonderful and full of variety, pool was very nice and clean

shuttle pick up in the night time can be a long wait.

nice warm indoor pool, good breakfast and free airport shuttle also included

shuttle was excellent

the check-in process took longer than expected. the shuttle was not very comfortable.

location and shuttle were perfect for ravinia

comcienece and loved having shuttle for airport

the shuttle to the hotel to the shuttle back to the airport was a great experience

the timely shuttle to and from the airport was a valuable plus for us

the shuttle was frequent and quick

location and the staff friendliness of staff. airport shuttle was a plus!

front desk staff and shuttle driver was excellent for kindness and service.

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

we loved the quality of the stay and the shuttle to o'hare

shuttle service from the airport came back to pick me up

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

very clean, staff helpful, shuttle easily accessible!

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

great location and shuttle service. all of the staff were friendly and helpful

24 hour shuttle service to the airport for the train was nice

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

great place , staff nice , shuttle service great

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

really appreciated the hotel shuttle service

shuttle driver was amazing

wifi service did not work, i was told by reception to call tech support

were told on phone by the hotel prior booking online that there is a $150 pet deposit but it is refundable

very clean, front desk staff knowledgeable always happy to help, pool and gym very good

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

shuttle to and from airport in 15 minutes and clean hotel

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

shuttle to airport 24/7 friendly, clean and helpful

staff was very pleasant and helpful when it came to the shuttle bus

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

no shuttle to arena during cold months.

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

close proximity with the airport and free shuttle service

it is very close to the airport and has a free shuttle

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close

breakfast

didn't have breakfast

restaurant or bar in hotel; coffee maker did not work; no door on closet, and work desk overlapped with the

no room service but the lobby was pretty.

was close to the airport, shuttle service was prompt, price was reasonable, room/bed was comfortable

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn t meet at

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o

we used the free shuttle to the blue line transit

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

shuttles are new and had the name of the facility on two small signs taped to the windows

airport shuttle was good.

the shuttle service from the airport is convenient

to airport , i had a bad experience, waited more than an hour to get the marriot shuttle after getting down from

the shuttle service is great

hotel shuttle was convenient for connecting with subway/ train transportation to my event

and shuttle to and from airport

a 24 hour shuttle would be better

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

to cta, shuttle took us right to airport and we got on the train to downtown

hotel accommodate flight crew, and it serves shuttle to willard airport

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

a day pass and you get to go around chicago); convenience store at the ground level; free airport shuttle service

reservation was the lack of hotel shuttle/ transportation to the airport

airport shuttle runs every 45 minutes or so.

wait for shuttle despite 3 calls.

quiet, close to airport and has every 30 minutes shuttle between airport and hotel.

very clean and staff was amazing as well as the shuttle service

convenient shuttle to the airport

excellent price for the quality. staff was very courteous. airport shuttle very available.

location, shuttle from airport, staff was amazing.

shuttle to airport. food in restaurant was yummy.

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

comfy beds huge tv big window airport shuttle no

24 hour free airport shuttle, friendly and helpful staff, great location, clean rooms

prompt airport shuttle and reliable internet

shuttle to ord was prompt at 5 minutes after every hour

also, the hotel airport shuttle was not available on the afternoon i left

shuttle service was convenient. bed very comfortable

to blue line, free shuttle to/from airport

the communication around the hotel shuttle.

appreciate the shuttle service

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

and, with the free shuttle, getting to and from o hare is easy

shuttle buses are super helpful run late into the night

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

airport shuttle which brings you to the hotel from the airport

shuttle bus runs at top and bottom of the hour

check in very knowledgeable very clean excellent room for price punctual shuttle

free shuttle from the airport