due to covid, limited food choices and the shuttle was not operating as advertised

shuttle service was only for certain times - i booked this hotel because of the shuttle service but

free shuttle service in a 5 mile radius

and one of them sounded extremely rude on the phone when i rang up to request for hotel shuttle pick-up, apparently

shuttle to and from the airport would have been nice

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

it would have been more convenient if i had a car. but they offer shuttle service if you need.

in addition, the shuttle service to the venue (the hotel was the host hotel for a fencing tournament) was not

the pool was nice and cool. the hours were also awesome

no shuttle driver

shuttle was only available 430pm to 9pm and 830am to 12noon

location don't have restaurant a walking distance and the shuttle have a limited service hours

need shuttle to airport

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

complimentary breakfast every morning

large comfortable room with fully supplied kitchen, large living space, complete apartment

i liked the presence of the fireplace

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it s ac

it was nice to know that hotel provides a shuttle

impressive shuttle bus service

they accommodated me with my schedule in accordance with the shuttles

comfortable bed and very kind staff. shuttle is very convenient. good experience!

too far to walk to restaurants and stores but shuttles were provided.

free shuttle to shopping mall

room service did not even come around during our 5 night stay until we specifically asked the front

the building itself is very nice the pool and exercise room

the pool was a really fun feature

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

very clean, nice rooms for the money. has shuttle to ravinia festival

lovely, comfortable rooms and free shuttle to ravinia.

clean, great staff, helpful and shuttle to ravinia

clean, updated, shuttle to ravinia, shuttle driver very helpful

the hotel provided a shuttle to and from the venue

i have started at other golf course resorts and for similar pricing they had slightly more spacious rooms

were across from the park and the kids loved that

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

it was also very expensive for small rooms and no wifi

the food from room service was quick and good

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

everything was beautifully maintained from the lobby to the pool to our hotel room.

poor shower pressure - no whirlpool - it was listed as an amenity - tons of kids (soccer teams) playing ding

great breakfast, updated hotel and nice clean new clean carpet on the floor!

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

clean rooms, awesome pool, a great breakfast, and the staff

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

location is great, staff were very helpful, and shuttle is a big plus

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the shuttle that could be scheduled to reach local places was easily

pool had mildew/scum all along the bottom and was not swimmable

shuttle could do airport pickup for visitors from abroad that could help and save their visitors

hotel was very cozy super clean throughout the linnen was crisp the kitchen was perfect and the water pressure

clean comfortable, mostly quiet, and has a pool too

the accessible kitchen with all the gadgets!

there is a fireplace outside and grills to use

the pool was amazing and a great way to relax

rooms on the first floor lack of sun light. cold pool. tiny fitness room

parking was very close to entrance of our room

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

there is a pool but we missed the hours it was open

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

hotel employee was so kind she was part of the breakfast staff.

very pet friendly, nearby walking trail for our daily walkies

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

they offer shuttle service for families attending the navy graduation

also liked that had shuttle to take you to the base and

staff was very knowledgeable about their information, and provided a relatively cheap shuttle for people going

there is a paid shuttle that will drop you off at the pedestrian gate, saving a lot of time with parking on

staff was friendly, and the shuttle service is great

location and shuttle were perfect for ravinia

nice warm indoor pool, good breakfast and free airport shuttle also included

shuttle pick up in the night time can be a long wait.

the check-in process took longer than expected. the shuttle was not very comfortable.

comfortable bed, quiet, good breakfast, easy airport shuttle

cleanliness...breakfast...shuttle service

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

shuttle service ends at 10pm and breakfast starts serving at 6am

new. friendly staff. shuttles to hotel made that easy for us!

shuttle back to airport was great, on time and driver was very helpful and friendly

great location and shuttle service. all of the staff were friendly and helpful

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

location and the staff friendliness of staff. airport shuttle was a plus!

the airport shuttle was a major reason we picked this hotel

frequency of airport shuttle

24 hour airport shuttle, proximity to airport, and friendly staff

the shuttle was frequent and quick

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

shuttle service from the airport came back to pick me up

it's fairly close to the airport and they offer a free shuttle to the airport.9

easy airport access with free shuttle.

front desk staff and shuttle driver was excellent for kindness and service.

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

close to airport with shuttle service very comfortable clean restaurant on site

great breakfast. convenient to airport. shuttle service. great staff.

great location, great staff, lovely breakfast, shuttle service, modern

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

free shuttle upgraded movie and tv selection hottub and heated pool

to cta, shuttle took us right to airport and we got on the train to downtown

hotel shuttle was convenient for connecting with subway/ train transportation to my event

front desk staff was great to arrange shuttle pickup from o hare airport

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

location, customer service, amenities, courteous and prompt shuttle service

shuttle to airport 24/7 friendly, clean and helpful

shuttle to and from airport in 15 minutes and clean hotel

everything especially the friendly helpful restaurant staff...and the shuttle!

lots of fun places to dine. shuttle provided to shop and dine.

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

service, cleanliness, shuttle,parking.

you need a couple shuttles