shuttle driver was amazing

really appreciated the hotel shuttle service

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was

the restaurant is good, though i wish i had had time to investigate other services like the bar and the pool

wifi kept cutting off

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close

didn't have breakfast

bar open till 1:30 am

bell captain and staff were very helpful. room service was tasty. housekeeping was good

very outdated bathrooms. no room service.

the shuttle that could be scheduled to reach local places was easily

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

location is great, staff were very helpful, and shuttle is a big plus

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

liked the out door scenery and the fact my family had the pool to themselves when we went down there

treated excellent by shuttle driver. great location for ravinia visitors !

very clean, nice rooms for the money. has shuttle to ravinia festival

lovely, comfortable rooms and free shuttle to ravinia.

shuttle van took us to and from the concert, making the entire stay easy and magnificent

really appreciated the shuttle to the ravinia pavilion

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn t meet at

shuttle service

we had to call hotel for shuttle ride from cumberland station twice

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

airport shuttle service great

a day pass and you get to go around chicago); convenience store at the ground level; free airport shuttle service

airport shuttle runs every 45 minutes or so.

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

shuttle transportation to the airport was smooth and easy

the shuttle service from the airport is convenient

very quiet and comfortable rooms. close to the airport with free shuttle bus.

hotel shuttle provided easy drop off at airport

the shuttle service is great

shuttles are new and had the name of the facility on two small signs taped to the windows

shuttle easy and timely

the hotel shuttle us from the airport to the hotel and back again. very convenient.

very clean and staff was amazing as well as the shuttle service

convenient shuttle to the airport

excellent price for the quality. staff was very courteous. airport shuttle very available.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

nice pool, really good hotel

pool area clean and nice and warm

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the shuttle to the hotel to the shuttle back to the airport was a great experience

we liked the location and the shuttle driver was super helpful

comcienece and loved having shuttle for airport

location and the staff friendliness of staff. airport shuttle was a plus!

24 hour airport shuttle, proximity to airport, and friendly staff

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

front desk staff and shuttle driver was excellent for kindness and service.

we loved the quality of the stay and the shuttle to o'hare

it's fairly close to the airport and they offer a free shuttle to the airport.9

service and shuttle service

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

staff was very pleasant and helpful when it came to the shuttle bus

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

location, customer service, amenities, courteous and prompt shuttle service

shuttle to and from airport in 15 minutes and clean hotel

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

friendly and attentive staff. close to the airport. the complimentary shuttle. nice room.

comfy beds huge tv big window airport shuttle no

shuttle to airport. food in restaurant was yummy.

location, shuttle from airport, staff was amazing.

most comfortable beds ever....great shuttle serice

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

to blue line, free shuttle to/from airport

shuttle bus service is very nice to take guests to outlets for shopping

shuttle to ord was prompt at 5 minutes after every hour

the communication around the hotel shuttle.

staff was friendly free shuttle service to and from airport room was big free breakfast

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

shuttle buses are super helpful run late into the night

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

and there are shuttles in the area to take u where ever u want to go

convenient shuttle and uber isn't expensive either

free shuttle service from/to chicago o'hare was excellent

airport shuttle which brings you to the hotel from the airport

the airport shuttle is only available hourly.

the location and shuttle bus to and from the airport.

shuttle to terminal 5

their shuttle from ord was challenging

smelled clean, good restaurants in the hotel, easy walk to the convention center, free airport shuttles on the

comfortable bed, quiet, good breakfast, easy airport shuttle

free shuttle runs every half an hour (during the day)

nice warm indoor pool, good breakfast and free airport shuttle also included

location and shuttle were perfect for ravinia

excellent price, access to airport, and free shuttle

great place , staff nice , shuttle service great

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

parking and shuttle service to the airport was perfect.

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

new. friendly staff. shuttles to hotel made that easy for us!

shuttle service ends at 10pm and breakfast starts serving at 6am

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

cleanliness...breakfast...shuttle service

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

it is very close to the airport and has a free shuttle

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

great location, great staff, lovely breakfast, shuttle service, modern

close to airport with shuttle service very comfortable clean restaurant on site

the shuttle service was convenient and dependable

very clean, very modern, airport shuttle, restaurant

had a shuttle bus that took you directly to the train

shuttle

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

the breakfast was awesome, more than i expected

we din't have breakfast but everything was lovely, clean , and comfortable

onsite laundry facilities at a reasonable price

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

outdoor parking near room

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

in addition, the shuttle service to the venue (the hotel was the host hotel for a fencing tournament) was not

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

it would have been more convenient if i had a car. but they offer shuttle service if you need.

the laundry room should be better signposted on the corridors.