shuttle was excellent

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

convenient location with dining options nearby and an airport shuttle.

shuttle pick up in the night time can be a long wait.

the check-in process took longer than expected. the shuttle was not very comfortable.

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

shuttle service ends at 10pm and breakfast starts serving at 6am

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

cleanliness...breakfast...shuttle service

i loved the free shuttle service back and forth to the airport

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

shuttle back to airport was great, on time and driver was very helpful and friendly

parking and shuttle service to the airport was perfect.

new. friendly staff. shuttles to hotel made that easy for us!

friendly staff and option to get a free shuttle from the hotel to airport

thing i m concerned about is shuttle time schedule with location: i was not sure about how often/where it will

no shuttle to arena during cold months.

it is very close to the airport and has a free shuttle

close to airport with shuttle service very comfortable clean restaurant on site

the free shuttle to the airport 24/7

24 hour airport shuttle, proximity to airport, and friendly staff

the timely shuttle to and from the airport was a valuable plus for us

comcienece and loved having shuttle for airport

close to airport and casino. shuttle available to both

location and the staff friendliness of staff. airport shuttle was a plus!

it's fairly close to the airport and they offer a free shuttle to the airport.9

easy airport access with free shuttle.

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

service and shuttle service

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

shuttle service

shuttle to airport 24/7 friendly, clean and helpful

everything especially the friendly helpful restaurant staff...and the shuttle!

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines

to cta, shuttle took us right to airport and we got on the train to downtown

shuttle service to and from the airport is a great plus for this hotel

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

shuttle bus service is very nice to take guests to outlets for shopping

most comfortable beds ever....great shuttle serice

shuttle service was convenient. bed very comfortable

airport shuttle

shuttle to airport. food in restaurant was yummy.

comfy beds huge tv big window airport shuttle no

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

friendly and attentive staff. close to the airport. the complimentary shuttle. nice room.

location, shuttle from airport, staff was amazing.

the 24-hour airport shuttle and the breakfast.

shuttle buses are super helpful run late into the night

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

airport shuttle which brings you to the hotel from the airport

convenient shuttle and uber isn't expensive either

free shuttle service from/to chicago o'hare was excellent

check in very knowledgeable very clean excellent room for price punctual shuttle

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

shuttle worked well

location with shuttle to and from o'hare airport

i also really appreciated the airport shuttle, which made everything much more convenient

smelled clean, good restaurants in the hotel, easy walk to the convention center, free airport shuttles on the

the location and shuttle bus to and from the airport.

had a shuttle bus that took you directly to the train

shuttle

shuttle service was excellent and right on time.

shuttle service was perfect

very clean, very modern, airport shuttle, restaurant

the shuttle service from the airport is convenient

of the shuttle drivers got really upset that we parked where the buses park for charging

hotel shuttle provided easy drop off at airport

very quiet and comfortable rooms. close to the airport with free shuttle bus.

airport shuttle was good.

the hotel shuttle us from the airport to the hotel and back again. very convenient.

excellent price for the quality. staff was very courteous. airport shuttle very available.

convenient shuttle to the airport

wait for shuttle despite 3 calls.

although they were buried, they efficiently got us on a shuttle, to the hotel and checked in

was close to the airport, shuttle service was prompt, price was reasonable, room/bed was comfortable

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn t meet at

shuttle transportation to the airport was smooth and easy

a day pass and you get to go around chicago); convenience store at the ground level; free airport shuttle service

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

24 hour shuttle is convenient.

hotel accommodate flight crew, and it serves shuttle to willard airport

the pool was not working properly. carpet was worn and needed cleaning.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

old and musty. very dark parking lot.

great location, easy parking

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

they have got shuttle service too which is very helpful

i found the bus shuttle to the airport extremely convenient because it ran frequently throughout the day

well appointed, attractive, comfortable room and furnishings; airport shuttle every 20 minutes

great shuttle service with courteous driver. super great mattress!!!

also, the free shuttle to the hotel was there as i arrived, so i didn't even

location to airport and the fact that they have shuttle service

shuttle

location near o hare, 24 hour shuttle, friendly staff.

convenience to airport and free shuttle. i ve been traveling a lot last few weeks .

room is spacious and the 24h airport shuttle service

excellent price. easy shuttle.

was a nice lobby area for relaxing and enjoying your delivered dinner the very frequent airport shuttle was very

and the hotel shuttle

was easy to get to, clean, modern and quiet, had a 24 hour airport shuttle that ran every 15 minutes, breakfast

shuttle super convenient

shuttle ran too late to catch our flight so we had to rent a car

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

facilities and cleanliness of the hotel shuttle bus service to airport

would be nice to have an airport shuttle

the shuttle was unavailable when we needed it.

the shuttle situation

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after

the parking was further away than we thought, but the shuttle driver dropped us off on the return

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

offered shuttle service to airport

location is great, staff were very helpful, and shuttle is a big plus

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

the shuttle that could be scheduled to reach local places was easily

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

staff and very clean, liked the welcome packages and the decorations , the gym was also good

kind of far from the airport, therefore no shuttle bus service, which was rather disappointing.

airport is not so close, it almost took 30 minutes to arrive and there is no shuttle option

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

no weekend shuttle service.

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet,

the shuttle drivers are great

i loved the free shuttle, the friendly staff, and the updated rooms

booking i thought they had a shuttle to the airport

hotel clean & pleasant. nice restaurants nearby. nice fitness room & free parking!

the pool made my son and my skin red and very itchy.

breakfast

pool was nice

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really