the shuttle that could be scheduled to reach local places was easily

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

location is great, staff were very helpful, and shuttle is a big plus

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the pool was gross and the staff did not check in on it

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the pool was not working properly. carpet was worn and needed cleaning.

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

there is plenty of free parking

treated excellent by shuttle driver. great location for ravinia visitors !

the hotel provided a shuttle to and from the venue

very clean, nice rooms for the money. has shuttle to ravinia festival

shuttle van took us to and from the concert, making the entire stay easy and magnificent

really appreciated the shuttle to the ravinia pavilion

in addition, the shuttle service to the venue (the hotel was the host hotel for a fencing tournament) was not

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

it would have been more convenient if i had a car. but they offer shuttle service if you need.

room was clean and comfortable , pool area and courtyard was beautiful.

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it s ac

use the gym daily but it is tiny and it would be nice if it was a bit larget

large rooms with kitchenette and all supplies

breakfast is great.

laundry facilities on premises

shuttle to and from the airport would have been nice

due to covid, limited food choices and the shuttle was not operating as advertised

hotel shuttle, lunch service

shuttle service was only for certain times - i booked this hotel because of the shuttle service but

and one of them sounded extremely rude on the phone when i rang up to request for hotel shuttle pick-up, apparently

comfortable bed and very kind staff. shuttle is very convenient. good experience!

too far to walk to restaurants and stores but shuttles were provided.

free shuttle for 5 mile radius.

it was nice to know that hotel provides a shuttle

impressive shuttle bus service

location don't have restaurant a walking distance and the shuttle have a limited service hours

shuttle was only available 430pm to 9pm and 830am to 12noon

no shuttle driver

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

need shuttle to airport

free shuttle to shopping mall

very comfortable and spacious room. superb pool

beds were comfortable. pool area was nice and clean

parking was some distance from the entrance, however, valet parking was available.

the pool was a really fun feature

convenient location with dining options nearby and an airport shuttle.

the check-in process took longer than expected. the shuttle was not very comfortable.

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

free shuttle runs every half an hour (during the day)

excellent price, access to airport, and free shuttle

close to airport and casino. shuttle available to both

we liked the location and the shuttle driver was super helpful

the airport shuttle was a major reason we picked this hotel

frequency of airport shuttle

the shuttle to the hotel to the shuttle back to the airport was a great experience

service and shuttle service

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

front desk staff and shuttle driver was excellent for kindness and service.

shuttle service from the airport came back to pick me up

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

i loved the free shuttle service back and forth to the airport

shuttle service ends at 10pm and breakfast starts serving at 6am

shuttle driver was rude

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

parking and shuttle service to the airport was perfect.

24 hour shuttle service to the airport for the train was nice

shuttle service was very good which leaves every half an hour from the hotel

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

everything especially the friendly helpful restaurant staff...and the shuttle!

location, customer service, amenities, courteous and prompt shuttle service

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

staff was very pleasant and helpful when it came to the shuttle bus

it is very close to the airport and has a free shuttle

thing i m concerned about is shuttle time schedule with location: i was not sure about how often/where it will

no shuttle to arena during cold months.

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

the free shuttle to the airport 24/7

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

we had to call hotel for shuttle ride from cumberland station twice

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline

the shuttle works great and the drivers are very helpful too

hotel shuttle provided easy drop off at airport

shuttles are new and had the name of the facility on two small signs taped to the windows

very quiet and comfortable rooms. close to the airport with free shuttle bus.

to airport , i had a bad experience, waited more than an hour to get the marriot shuttle after getting down from

of the shuttle drivers got really upset that we parked where the buses park for charging

24 hour shuttle is convenient.

airport shuttle runs every 45 minutes or so.

hotel accommodate flight crew, and it serves shuttle to willard airport

airport shuttle service great

they have a shuttle picks up/drops off at airport, takes you to the local shopping/restaurant district and

very clean and staff was amazing as well as the shuttle service

although they were buried, they efficiently got us on a shuttle, to the hotel and checked in

the hotel shuttle us from the airport to the hotel and back again. very convenient.

wait for shuttle despite 3 calls.

shuttle service must be fast . i waited 50 min

hotel shuttle was convenient for connecting with subway/ train transportation to my event

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

to cta, shuttle took us right to airport and we got on the train to downtown

front desk staff was great to arrange shuttle pickup from o hare airport

location and shuttle to airport

comfy beds huge tv big window airport shuttle no

shuttle to airport. food in restaurant was yummy.

i loved the shuttle to and from the airport.

friendly and attentive staff. close to the airport. the complimentary shuttle. nice room.

most comfortable beds ever....great shuttle serice

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

also, shuttle driver didn't show at all for the first appt

airport shuttle

prompt airport shuttle and reliable internet

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

shuttle buses are super helpful run late into the night

and, with the free shuttle, getting to and from o hare is easy

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

airport shuttle which brings you to the hotel from the airport

free shuttle service from/to chicago o'hare was excellent

free shuttle from the airport

shuttle took us to airport and staff

shuttle worked well

smelled clean, good restaurants in the hotel, easy walk to the convention center, free airport shuttles on the

location with shuttle to and from o'hare airport

shuttle to terminal 5

arrived at the shuttle location on 11/9 at 8pm, and the shuttle did not pick us up in 10pm

really appreciated the hotel shuttle service

shuttle driver was amazing

wifi was really poor

the pool and hot tub were clean and fun

pool was nice, the whole property was modern and clean and well-maintained

no free breakfast and spa services is close

no valet parking, no bus boy to help with the luggage

no free breakfast

the breakfast potatoes were a little cool. but edible.

didn't have breakfast

had a shuttle bus that took you directly to the train

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

, great location, shuttle to the airport

shuttle

very clean, very modern, airport shuttle, restaurant

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close

small bathroom, rooms a bit outdated and hard to park around the hotel , gym was nothing special but you could

wifi was really bad

noise, broken elevator, no room service, expensive parking

on the odor, until i saw people with dogs in the elevator and realized that the hotel allows pets in the room

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

poor shower pressure - no whirlpool - it was listed as an amenity - tons of kids (soccer teams) playing ding

the day that i arrive there was a party there so the pool was not available.

too much chlorine in the pool.

everything was beautifully maintained from the lobby to the pool to our hotel room.

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

shuttle could do airport pickup for visitors from abroad that could help and save their visitors

breakfast is always of good quality, social hour in the main room several nights a week

a suite (separate bedroom, separation of bath and wash station, and a separate spacy room with kitchen, sofa,

the breakfast had a large variety of different foods and the staff works hard to make sure all items

kitchenette, comfortable beds, cozy inn feeling, long breakfast hours, social hour