the pool and outside area were beautiful, and the rooms were spacious and had everything we needed

common room, where you can prepare a simple meal - very important for families with small kids

breakfast was okay as well

no restaurant for lunch or dinner but breakfast very good

the breakfast did not have many options

nothing, bad breakfast bad service

very very clean. very good breakfast. staff helpful

very good for those travelling with dog and on site secure parking is first class

really liked the pool it was hot and it was lovely to have that option

great breakfast too

fair for the price also, breakfast is rather nice.

a pool which looked very clean and kids were enjoying

first of all parking is secured

closed parking

off road secured parking, convenient access to motorway, breakfast was good, comfortable room, air conditioning,

located hotel with free parking

late on a sunday, got checked in, bar open, no food due been a sunday, but staff helped get food delivered to hotel, great staff,

secure, free parking

easy checking, secure free car parking

but tiny hotel, have parking that they close at night, which is good

secure parking

the price and the parking

also the secure parking in the courtyard was perfect for our vehicle

under the stars, driving the jeep out into the middle of the vines for a lunchtime picnic

the pool was a real pleasure and driving through the vineyards with the 1957 jeep was a unique

ev charging for free, room upgrade for free

in our minds for a long, long time: drinks on the terrace watching the sunset, swimming in the pool

location just off motorway on route to pau, secure parking, and good food

during night time, parking lot is accessible only with a code

convenient location close to the motorway. on sight restaurant and bar. secure parking.

good parking with fast ev charging facility.

good parking with fast ev charging facility.

we were looked after when asking for a taxi and room service

he was the receptionist, cook, server, room service delivery, etc

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

nature, beautiful interior and even though they did not have a restaurant, the room service food was really fresh and tasted great

only the room service quality of food

good parking. clean well organized territory. friendly staff.

a good overnight stay near to the motorway with friendly receptionist and safe parking.

excellent heat, very comfortable bed, fabulous tv, parking right next to the room.

nicely laid out, secure parking included. comfortable room. will stay again

at least the ac was working, and there was free parking

easy access to city. the meals were very good. parking near our room. very well organised.

easy free parking on site

restaurant closed and no bar service

the hotel is walking distance from the tram station, restaurants, bowling, karting and casino

comfortable clean room. free parking and wifi

to pay)there s no information in the rooms about services provided, their website states room service 24/7, which they don t provide

share between two people

nor could we have room service

the first night i ordered room service, after over an hour i went to check where it was and they had clearly missed the order

room service

couldn t eat in the restaurant on the weekend as it was closed, no other restaurants nearby and room service selection very limited

tried to order room service

we didn't take up the room service offer but the offer looked good

the very limited room service food which you could order at weekends was not

room service appaulling - nothing left at 12

have loved more options for dinner/ room service

), got comfy, ordered a bottle of st emilion wine and room service

this meant we could only order room service - which was extremely limited

room service food was really not great despite the service being excellent

was amazing and our junior suite was the perfect size for a family - we couldn't help but have room service one night because it was so cozy

room service not flexible or helpful at all

when checking-out as well, she charged and debited for a room service fee that i didn t ordered, so she said she ll reimburse the amount of room service

) , when i asked i was told, they are sorting out timetables,but, we could phone for room service, unfortunately, the room phone to contact room service did not work, so we could not

room service . no food after 10.30 pm. very limited after this time

the room service food was not great. the scrambled egg for breakfast was cold and watery.

the room service

ample parking and restaurant

very poor wifi

location to access st emilion and libourne. easy parking. staff was very friendly and helpful.

free parking. clean room and had all the basics. happy with everything.

with our suite we even received free room service breakfast in bed on sunday, a nice surprise

safe parking

good secure parking within the grounds of the hotel

location. nice chateau. good parking.

we came by car and a free parking was provided

helpful staff, allowed early check in and storage for bike

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

very good parking

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

spacious room and spa facilities, i would like to stay again

service is excellent from vallet service to reception and room service

restaurants and bar were closed and the room service is limited

service such as car parking was perfect

location, view from bar patio, staff s help with booking wine tastings and dinners, room size, etc

the valet car parking and retrieval was invaluable in a confined congested area

room service no lunch and dinner on weekends food is only available at the restaurant at specific

i'm pretty sure that the hotel advertises room service, but this is very limited

car parking no room service and restaurant view

hotel does not have room service, it's not a big deal because there are lots of restaurants around and you can always

no room service

room service

room, bed, bathroom, daily room service are really high quality

no restaurant, poor room service menu and the cooked meat at breakfast was off.

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on the weekend

was gorgeous, we had room service on the terrace, location was brilliant, gregory was so welcoming, we honestly didn t

mini bar well stocked

the details of

breakfast was an experience in itself with a huge range of home made jams that were to die for

breakfast was amazing with croissants, cheese, and a wonderful assortment of homemade jams, etc

location, excellent family accommodation (we have 3 kids), the concierge was very helpful

we had to wait over 30mins to get a table for breakfast- which was tricky with kids

great location, highly recommend for families with 4 kids just bring your own porta cot.

breakfast was 15 which seemed expensive for kids

breakfast was €15 which seemed expensive for kids

rooms are simple and clean, with comfy bed and everyday room service

no kettle or bar fridge if you have food you want to keep cool

wifi had to be relogged in everytime we went back to our room

in a different building without a/c it could get hot in the height of summer - wifi was a little

wifi was like a yo-yo, coming and going, and the sprinkler shower was leaking, i reported the

add to that the wifi did not work

they even had laundry and that ended up being a nice benefit for us because we were in middle of a long trip

wifi patchy at times

were so friendly always making sure that our every needs were being met, from offering to do our laundry to booking restaurants and wine tastings for us which, by the way are right outside the

we found it convenient to use the free washing machine to catch up on our laundry

the room was a lovely size with a coffee machine and mini bar

the roof top bar and restaurant were a great bonus

meant when we returned for the afternoon we were unable to enter the room and with the rooftop bar closed in the afternoon this meant there was no where to wait

somebody is waiting in the bar area during the day the staff carried on talking rather than serve

roof top restaurant and bar

room service

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu listed on the tv was no longer

the room service was fantastic and room was cleaned in the best way possible

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

spa was a real treat, lovely friendly prompt room service nothing was too much

free wifi, easy check in and

- very central location - very good quality price ratio - comfortable room - wifi

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when we asked for the hoover so we could at least sort out the dust

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

the bar was appreciated and served very good croque monsieurs with the beer

price for a ibis budget 2 weeks ago which offered less commodities, also, less choices for the breakfast

great staff, good location, great breakfast choices and dog friendly

the room is great for one person, breakfast is good, convenient free parking

we were glad for enclosed parking and enjoyed having a hot pot in our room

stayed in august and traveled into the centre for the afternoon with our two young kids

the service at the orangerie could be slightly improved but the in room service was amazing

the staff for room service were quite rude

was great, we only ate it once

nespresso machine was not switched on so had to call room service

room service

no room service despite that being advertised unless you want a microwave meal

room service options good be wider

location. it was very clean. staff was friendly and they smiled! loved the room service option.

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

room service available, but i didn't use it

wifi, breakfast but specially the staff

the wifi didn't work.

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

ough you have to go to reception to ask for mineral water which is then

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

comfortable and clean room, location, room service and friendly staff.

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

the room service selection was very limited.

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

even though there is no restaurant associated with the hotel there was still a room service option