great pool too

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

room service and food overall was great

the gym was small but comfortable

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

service was excellent, all staff were very friendly. the spa is the hidden gem here.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

no hot water. bad food. ugly decoration. cold pool. hard bed

pool

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

room service was reasonably quick

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property, buildings and guest

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

giant swimmingpool perfect both for swimmers and for little kids

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

nice location, excellent services, big pool

great historical buildings and lovely grounds/pool

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

loved the historical room, the private pool, and the jacuzzi

the spa was amazing

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the pool looked amazing and also the jacuzzi, we

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

very confortable space and amazing attention. feels like home. great pool

swimming pool is small but nice and warm

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

location was very good. swimming pool, gardens and views were very nice

great pool bar!

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

wait time, food quality, room service food for the kids was barely edible

there was a moment when i was rushed and accidentally over paid for room service without realizing it

is a really beautiful place and had a really nice stay thanks to patricia from room service

food in the room service is really bad, also they charge me for a room to get ready for my wedding cos the

the soap smells like feet they have room service until 10pm is not 24 hours like they said

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

also the pool was nice, breakfast amazing and the room was very clean

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

the way they have the fountain and pool

liked the garden and the location and the breakfast

breakfast was good, room was clean.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the breakfast, bufete and the temperature of the pool

lovely swimming pool

the grounds are historic and beautiful ! the pool is awesome!

pool is not been cleaned

beautiful location , amazing pool and great breakfast

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in mexico

they close the pool the day i want to use it

the hotel is a bit old and some rooms could be renewed or the pool towels.

nice swimming pool

had breakfast included and the options were all excellent

om i can't thank enough for making us feel at home without being intrusive), the warm pool and lush garden, and the lovely and quiet location make this the perfect place for a relaxing

good wifi throughout

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

staff

the huevos rancheros for breakfast

the description said no wifi but they did have wifi so it was a nice surprise

and the place in general but for me the most important thing was the wifi which was excellent

the wifi coverage was very good on all levels

e pool water was also very dirty)

the food, the room the wifi

the stairs to our room were muddy and very dirty, and so was the area around the pool

the music is too loud, both in the restaurant and at the swimming pool

all around/atmosphere & ambience including a pool set in a large garden

mperature controlled) and greenery, great rooms, great service

we arrived and went straight to the pool area for an awesome cocktail

garden and pool

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see the sights

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

the wifi, staff & location were good.

close to historic center with good wifi

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the building and location and pool.

old building with gorgeous garden and pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

loved the swimming pool

breakfast is great and location is perfect, we could walk to museums, shopping and restaurants

busy parking lot

private parking

parking is limited and a bit tight

beautiful grounds, excellent breakfast, comfortable rooms

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

good location near the old city. private free parking

parking area too small and you should leave your keys

i was able to get hot water from the bar downstairs

i thought the pool area was lovely

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i liked the pool. i liked the staff i liked the breakfast,

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

electric power kept going off for half of my stay meaning no electricity no wifi

clean room. nice pool. great price. it's close to zocala but it a steep climb.

it has a little cozy restaurant and swimming pool

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

the wifi reception in the room was good, though

great service and room service from the restaurant

the pool is small in order the number of romos

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

good room service

room service was prompt and delicious

parking in the master suite, king size bed & calm

parking under the room was nice