hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

swimming pool is small but nice and warm

location was very good. swimming pool, gardens and views were very nice

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

very confortable space and amazing attention. feels like home. great pool

the pool looked amazing and also the jacuzzi, we

great pool bar!

we enjoyed walks around the grounds and were able to take time to use the pool several times

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

they offered us the spa to change as they did not have the room ready

is a really beautiful place and had a really nice stay thanks to patricia from room service

the room was very nice!! room service saved the stay!!!

wait time, food quality, room service food for the kids was barely edible

there was a moment when i was rushed and accidentally over paid for room service without realizing it

the soap smells like feet they have room service until 10pm is not 24 hours like they said

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

liked the garden and the location and the breakfast

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

breakfast was very good and the food was delicious

they need more staff at the pool

the swimming pool is simply amazing and the water temperature was perfect

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

the pool was nice and warm

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

also, the staff is very kind, and the breakfast is delicious

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

no food service apart from breakfast.

there is parking inside the hotel and the breakfast is quite good

omlettes and breakfast tems were excellent

great for families with kids due to pool

min drive from downtown) and the wifi was decent

also the breakfast

great for families with kids due to pool

the description said no wifi but they did have wifi so it was a nice surprise

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the food, the room the wifi

and the place in general but for me the most important thing was the wifi which was excellent

hotel, pool

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

all around/atmosphere & ambience including a pool set in a large garden

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see the sights

the wifi, staff & location were good.

close to historic center with good wifi

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

the service was friendly and helpful and the room service was great

we ordered room service and the food was barely hot and the taste was not great

i booked a ground floor room next to the pool and ended up getting a first floor

breakfast good; located where i needed.

and to top it all off, a fantastic breakfast was included

beautiful grounds, excellent breakfast, comfortable rooms

beautiful garden and pool, stylish room, great location. nice breakfast included.

spacious, elegant, pool, location. excellent

you re driving a vehicle) and the parking lot is insufficient for the number of rooms

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i thought the pool area was lovely

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

i really like the pool area to relax

breakfast was in front of a deep blue swimming pool surrounded by foliage

great pool and restaurant with very landscaping

loved the swimming pool

the building and location and pool.

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

room service was prompt and delicious

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

good room service

nice little hotel with pool and a garden.

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the restaurant served an excellent breakfast, and lunch

the bar makes the best cappuccino

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

breakfast was wonderful and the restaurant area flowery and beautiful

the included breakfast is excellent

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

clean room. nice pool. great price. it's close to zocala but it a steep climb.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

great service and room service from the restaurant

the garden and pool area were very nice.

room needs an additional lock because child could open the door anytime and jump in the pool

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

the pool was small but lovely and the rooms were very clean

a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great, and the noise from the traffic was loud

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

the wifi never worked in my room or in the courtyard outside .

ing

wifi reasonable

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

very basic room no breakfast surrounding view from window.... rundown parking lot

there is free parking and the room had air conditioning and a tv, but that's about it

tv worked as did wifi

clean, comfortable,good location, friendly staff., secure parking.

it is convenient with good breakfast and good price

the hotel offered self service laundry which was a very nice surprise for us.

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

breakfast was decent, but it wasn't as on a display that having pancakes

we also ordered room service which was very good as well

nice swimming pool and roof top but hotel is in downtown

seats at restaurant and pool most uncomfortable i ve ever experienced

we expected the pool area to be cleaner and more upbeat

the rooftop pool was nice

the grounds and pool are very nice

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

the heated swimming pools were good

the pool was well heated

very clean and pretty hotel! loved the pool and garden area

i was working remote and had to go to the pool area for a signal

attwntive staff very nice garden and pool

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

the restaurant is excellent; nice staff very hot weather so the pool is great

room service is offered

little hotel is on a quiet street, nice garden, fair sized pool

i did not use the pool

everything was clean, the rooms, the pool, etc

there is free wifi

breakfast was menu only, so not great for business people in a hurry

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge, arely

pool area is not on the same level as the rest of the hotel

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

the 2 pool areas & staff are great

cleanliness wifi

good parking

parking was not covered in the back and was not well lit

pool room clean.