showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

to the climate pool

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

t it was surround by beautiful gardens)

the pool, the garden

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

wifi was awful

lots of stairs with walkways over the small pool

nice place with a good bar and pool .

the pool area was very nice to chill out at on a hot sunny day and the jacuzzi was great for the chilly

would not let kids in and

pool room clean.

d), and the parking lot was disorganized.

nice pool with warm

parking to far from our room

the pool was nice!

was great in most instances, room service was quick

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

spa was great for couples massage

nice and comfortable facilities, also they offer a very good spa service.

spa is ok, massages are good

the pool was clean and the chocolate strawberries and wine were exceptional

so private; we enjoyed the pool and private yard in the afternoon

the pool area. warm and kindly staff. the bathroom is so nice.

the pool can be improved.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

i like the facility to have room service without extra charges and the location is very central but well away from the noise of

pool was closed before the schedule

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest and friends

the pool spa is the best!

* the spa water circuit is very nice, and the masseuse did a good

big spacious room, great customer and room service

was freezing); the elevator wasn't working

location. free parking. big bathroom.

the swimming pool is nice

we couldn't get in the pool

the sheets had holes. the heater didn't work and the water in the pool was really cold.

nice pool and breakfast

breakfast was included with juice, granola and fruit, chilaquiles, coffee and toast

the pool

beautiful grounds and great breakfast

i would suggest adding cards in the room with the wifi and breakfast information as it took us a second to track it down

lovely swimming pool area

the spa was also absolutely amazing one of the best massages i have ever had

they went out of their way to accommodate early check in, arrange airport transfers, etc

don't go to the spa that's a real rip off and not worth the money

everyone that goes must get spa treatment at maikiki spa

room service is offered

little hotel is on a quiet street, nice garden, fair sized pool

also, the pool was important to me

sthetically, i didn't end up swimming) but it was covered in the

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

we also ordered room service which was very good as well

seats at restaurant and pool most uncomfortable i ve ever experienced

terrace and pool area very beautiful and the food in the restaurant was great

we expected the pool area to be cleaner and more upbeat

the rooftop pool was nice

the restaurant is excellent; nice staff very hot weather so the pool is great

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

i was working remote and had to go to the pool area for a signal

the food is excellent. great food. the pool area is very comfortable

attwntive staff very nice garden and pool

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

there is free parking and the room had air conditioning and a tv, but that's about it

tv worked as did wifi

wifi only worked outside of the room

.

the pool is amazing, most of it a bit too deep for a family friendly pool

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool is amazing,the staff friendly and always helpful.

nice pool and the bed was comfy

friendly staff but double charged me! parking situation was good very well lit

asked for pool side view, never got that. asked for early check in, never got that.

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

parking was safe, walled inner yard

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

the swimming pool

location, very nice pool, good restaurant

rooms, strong water flow in the shower, beautiful pool, lots of great service

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

location, warm pool, great food

the wifi never worked in my room or in the courtyard outside .

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

rooms are very big, and very clean and modern with cable tv and wifi

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

wifi very poor

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

room service was prompt and delicious

good room service

balcony overlooking the pool.good aircon.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

excellent location. lovely swimming pool and surroundings. clean room.

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i liked the pool. i liked the staff i liked the breakfast,

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

they have wifi just at the lobby but they were working on that

no excessive traffic noise, barking dogs, or loud party music

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

the room was exactly like the picture. the spa tub was nice for the price.

great service and room service from the restaurant

the garden and pool area were very nice.

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool is small in order the number of romos

added bonus - made new friends by the pool

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

the service was friendly and helpful and the room service was great

we ordered room service and the food was barely hot and the taste was not great

good food and ambience, good location, pool and amenities good.

español was not so good, everyone did so much to make me and my partner feel accomodated and the breakfast was lovely

breakfast was wonderful and the restaurant area flowery and beautiful

pool was a bir run down, with little space to sit

parking area too small and you should leave your keys

the bar makes the best cappuccino

the restaurant served an excellent breakfast, and lunch

very green with a small pool and restaurant

spacious, elegant, pool, location. excellent

the breakfast was very good. the hotel is located close to the historical center.

awkward entrance

and to top it all off, a fantastic breakfast was included

i got a very nice massage while i was there and spent some time sitting by the pool

the building and location and pool.

loved the swimming pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the location,the breakfast included and the right price for all i was looking for.

private & secure parking with a night guard and the location of the hotel

it is convenient with good breakfast and good price

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

hot breakfast was included and it was very tasty and filling

the wifi, staff & location were good.

close to historic center with good wifi

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see the sights

hotel, pool

garden and pool

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

we arrived and went straight to the pool area for an awesome cocktail

e pool water was also very dirty)

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the pool was murky and not clean

and the place in general but for me the most important thing was the wifi which was excellent

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the description said no wifi but they did have wifi so it was a nice surprise

and huge breakfast

delicious breakfast is included

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

good wifi throughout

delicious breakfast, serene setting, wonderful owners and staff. and great massage.

nice swimming pool

the room was excellent as was the breakfast

wonderful pool, quiet room, and good wifi

the hotel is a bit old and some rooms could be renewed or the pool towels.

there is a big garden with swimming pool and chairs etc

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

beautiful room, loved the pool

beautiful location , amazing pool and great breakfast

the breakfast, bufete and the temperature of the pool

the pool was nice and warm

pool is not been cleaned

wait time, food quality, room service food for the kids was barely edible

there was a moment when i was rushed and accidentally over paid for room service without realizing it

the soap smells like feet they have room service until 10pm is not 24 hours like they said

is a really beautiful place and had a really nice stay thanks to patricia from room service

the room was very nice!! room service saved the stay!!!

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

breakfast was good, room was clean.

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

also the pool was nice, breakfast amazing and the room was very clean

rooms are clean and cosy. the breakfast is really good.

we enjoyed walks around the grounds and were able to take time to use the pool several times

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

they offered us the spa to change as they did not have the room ready

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

water in the pool was so cold

great pool bar!

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

well appointed boutique hotel, with nice grounds and a pool

excellent service, nice place. great swimming pool, good breakfast.

there is plenty of space to walk around, the pool is just perfect for children and the location has an incredible view to the mountains

the bar and restaurant were awesome

location mostly; warm pool

after a long day of horse riding or exploring the town it is nice to know that there is a cozy bar and delicious restaurant on their premise