we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

swimming pool is small but nice and warm

location was very good. swimming pool, gardens and views were very nice

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

very confortable space and amazing attention. feels like home. great pool

the pool looked amazing and also the jacuzzi, we

great pool bar!

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

is a really beautiful place and had a really nice stay thanks to patricia from room service

the room was very nice!! room service saved the stay!!!

wait time, food quality, room service food for the kids was barely edible

there was a moment when i was rushed and accidentally over paid for room service without realizing it

the soap smells like feet they have room service until 10pm is not 24 hours like they said

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

liked the garden and the location and the breakfast

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

breakfast was very good and the food was delicious

they need more staff at the pool

the swimming pool is simply amazing and the water temperature was perfect

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

the pool was nice and warm

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

also, the staff is very kind, and the breakfast is delicious

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

no food service apart from breakfast.

there is parking inside the hotel and the breakfast is quite good

omlettes and breakfast tems were excellent

great for families with kids due to pool

min drive from downtown) and the wifi was decent

also the breakfast

great for families with kids due to pool

the description said no wifi but they did have wifi so it was a nice surprise

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the food, the room the wifi

and the place in general but for me the most important thing was the wifi which was excellent

hotel, pool

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

all around/atmosphere & ambience including a pool set in a large garden

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see the sights

the wifi, staff & location were good.

close to historic center with good wifi

pool, staff excellent, good breakfast included

parking is limited and a bit tight

excellent place in heart of town, very beautiful swimming pool

and to top it all off, a fantastic breakfast was included

the parking lot is inside the facilities

breakfast was in front of a deep blue swimming pool surrounded by foliage

great pool and restaurant with very landscaping

old building with gorgeous garden and pool

need mosquito spray for any meals etc by the pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

i really like the pool area to relax

i liked the pool. i liked the staff i liked the breakfast,

breakfast included was fantastic and the wait staff was attentive and friendly

the breakfast and the service you receive at it are excellent

pool was a bir run down, with little space to sit

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

valet parking

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

the service was friendly and helpful and the room service was great

we ordered room service and the food was barely hot and the taste was not great

pool

the gym room lack more weights options

good room service

room service was prompt and delicious

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

clean room. nice pool. great price. it's close to zocala but it a steep climb.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

great service and room service from the restaurant

the garden and pool area were very nice.

room needs an additional lock because child could open the door anytime and jump in the pool

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

the pool was small but lovely and the rooms were very clean

a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great, and the noise from the traffic was loud

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

the wifi never worked in my room or in the courtyard outside .

ing

wifi reasonable

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

very basic room no breakfast surrounding view from window.... rundown parking lot

there is free parking and the room had air conditioning and a tv, but that's about it

tv worked as did wifi

clean, comfortable,good location, friendly staff., secure parking.

we also ordered room service which was very good as well

seats at restaurant and pool most uncomfortable i ve ever experienced

so great music there, nice for

we expected the pool area to be cleaner and more upbeat

terrace and pool area very beautiful and the food in the restaurant was great

was delicious the breakfast

breakfast was decent, but it wasn't as on a display that having pancakes

honest price, clean room, nice breakfast.

private & secure parking with a night guard and the location of the hotel

it was a little pricey for a quick overnight stay ~ but we needed the secure parking

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

attwntive staff very nice garden and pool

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

i was working remote and had to go to the pool area for a signal

the restaurant is excellent; nice staff very hot weather so the pool is great

location, warm pool, great food

loved the gardens and the second pool because the water was at a good temperature even though we went during the rainy season

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

families let their kids jump and dive, play ball and take over one pool completely

the swimming pool

room service is offered

little hotel is on a quiet street, nice garden, fair sized pool

i did not use the pool

everything was clean, the rooms, the pool, etc

there is free wifi

breakfast was menu only, so not great for business people in a hurry

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge, arely

pool area is not on the same level as the rest of the hotel

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

room service was reasonably quick

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

giant swimmingpool perfect both for swimmers and for little kids

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1