pros: pet friendly, hot water, secure parking

room service from the restaurant across the street was quick and

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

breakfast was incredible as usual. love this property!!

good location, breakfast

good breakfast

breakfast was amazing

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

the beds were comfortable and the included breakfast was good

people, superb hospitality, great location, closed parking and the breakfast was very delicious

beds comfortable, hot water, and ok wifi

hacienda-style hotel with a stunning covered pool

t the buffet) was average

great breakfast, happy staff, across from zocalo so good

other than the breakfast, every thing was perfect

hotel offers water, coffee, tea and laundry service

the staff is friendly and the hotel has its own parking space.

location parking

staff was friendly dinner area was good to work indoor parking was good

not enough parking on weekend

everything was fine considering room service

nice staff and extremely helpful, fast wifi, water in the room and in the hallway

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

parking lot is natural soil and gets muddy in rainy days

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

room service was good but a bit slow

-room service took forever

they didnt have deserts as posted on the room service menu

room service food was very bland

room service

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

the room is cold in winter, the private pool is cold.

they even flund toys for my small kids to play by the pool

the pool is not open

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

we asked for pool towels

large spacious rooms, high ceilings, parking available

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

parking lot was super close to the rooms

we liked the garden and the parking lot

the wifi reception was very poor in various rooms.

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

wifi non existent on 2nd floor

wifi didn't work sometimes, that's the only real dislike

close to all the sites to see and they have room service that's very quick

we could do an early check in as fortunately our room was ready

location wifi

great location, very friendly staff, very good wifi connection

wifi

there is parking space with security

parking area is very narrow, no well signaled and difficult to move

they had parking places and the gardens were nice

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

very close to the center

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

amazing spa - try the massages, worth it

the picture of the pool is deceiving . it's maybe 5 feet wide.

the temperature of the pool is perfect

swimming pool next to the room. too noisy

they picked up our laundry at the laundry center down the street for us because they were going to close before we

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

we didn t check out the pool, but the breakfast was delicious

the rooftop pool with the view on the cholula pyramid is unmatched

itself

the rooftop pool is not really for swimming.

the pool open a bit late

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

there is ample parking onsite

beautiful campus with a huge garden and a pool

very good parking. friendly staff. nice room. good privacy.

the pool has a great view as the terrace bar

the residence's garden is wonderful and the pool is really huge

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

big room, easy fairly secure parking

having safe parking was a plus

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

the restaurant and room service

wifi

my favorite part was the pool, the gardens and the view

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

if you have kids, the pool is great and has warm water

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the pool area was not clean and overcrowded

the pool had longer hours so i could site see during the day and swim at night/early morning

parking for my motorcycle

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

great facilities that include a nice gym, pool, spa, restaurant, and more

very good wifi connection

also i must give credits to breakfast which was delicious

i was the only guest at that night, the owner had to go and buy groceries for the breakfast just for me, and the food was about half an hour late

the included breakfast consists of a coffee, milk, pastry and a small portion of fruit

the room was very clean and safe parking for our car

comfortable hotel, clean. room service was good and staff were courteous.

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

excellent room service

nice terace near the pool

hotel is not a pool hotel

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the stay included breakfast (though it wasn't mentioned in the reservation)

location , breakfast room

in the price breakfast was include simple nut very ok

room service was terrible

restaurant's room service food wasn't delicious.

the room service was very good

room service food is average

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown