room service was very poor, reception thought it was funny we

room service ordered something to eat said it would be 15 minutes 45 minutes we telephoned and

great room service and helpful staff

they also offer room service at 5

room service and house keeping really cater for your needs

there was going to be room service and a bar

was beautiful and the room service was amazing

great service both at breakfast & for room service. great location as well!

lovely room. i had the best 'room service' evening meal!

even helped us with room service when we was too late for

24hr room service unavailable

please include a breakfast - even if it is an option for room service, it would be lovely

do room service for light bites- i missed dinner & was starving

open during my stay due to staffing issues, however they did offer some basic food option room service which i didn't use

a meal from the room service menu

on booking it says it has room service but there

room service stopped at 9pm

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

no room service available

i checked into my room around 9pm and was still able to order room service

the staff were very friendly and happy to help with early check in when we arrived

evening meal in the bar was very good

decoration early check in 24 hour access to the property easy to find location staff friendly beautiful

plus ev charging

we were able to request early check in but it couldnt be guarunteed before arrival - please add earlier check in as it

the meals we ordered and the room service was excellent

no room service

room service needs to come back - covid poor excuse now

room service excellent, changed towels and replaced all the tea/coffee bits used

have been improved by better tv and streaming facilities, toiletries, a fridge and room service meals

as i said very un professional check in. filthy shower, very poor room service.

freezing cold in the room. no room service no coffee and tea supplied for 2nd night

excellent room service

our room this time in the rear annex not so good with broken blinds and poor room service .

room service didn t bother replenishing our toilet paper so we had to go to reception and ask for

lights in the bar needed repair, disjointed decor and sticky table at breakfast

lights in the bar needed repair, disjointed decor and sticky table at breakfast

of traditional welcome & hospitality, great atmosphere, splendid proper 'full english' cooked breakfast

ales a cozy log fire, extremely friendly staff, chatty locals, good pub grub and an excellent breakfast, then this is the place for you

very quick room service and collection of items once finished

didn't get the room we requested and couldn't get room service because panini machine was broken

i d stay in the suite again and just order room service and never leave

50 charge was added to my card in case we used the room service facilities l

cow shed restaurant was fully booked and room service doesn t deliver to the shepherds hut so we had to order an uber but it came straight

location felt a little dodgy. no room service after 8pm so had to get a pizza delivered.

rcharge for room service

no one was about and when someone did arrive he could not attend to me as he was taking room service up

i had room service meal no condiments came with it

if i ordered from room service this was very expensive

great staff, clean and spacious rooms, amazing pizza from the room service!

food turned up room service and all sauces apart from the only one we wanted mayonnaise

little information in the rooms regarding menus and room service would be of great help to guests, there was no information in my room regarding these

room service on sunday we had to ask for this to be done, the outside area was not cleaned up for

time i came across a room service that charge for the delivery from kitchen to the room - 7

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

tray used for room service was not clean.

no room service. no fridge in room.

room service was great

room service was fast and food was lovely - even came up without fuss to give us extra sauce haha

24/7 room service

the location the room service snd the facilities in the room

the hotel room was clean, the staff was very helpful, we ordered room service and food was served promptly, the room facilities were good and best of all the beds

24 hour room service including pizza, desserts and

tried to order just a sandwich for room service but sandwiches stopped at 5

spa & pool, room service, lovely grounds.

no room service or cocktails after 22.00 very strange as it is a hotel.

room service was great

room service can be slow to respond.

room service as no chef so had to go out to eat again which i really didn t want to do, the staff

no room service and nothing to tell you that this wasn t available.

room was hot and no mini bar or room service.

lovely property and lovely bar with nice food.

hour in the bar in the evening

option for room service if you wanna be lazy

it only had the breakfast times printed, and room service is available only as long as the restaurant is open

room service available during pub opening

easy to get to, loads of parking, great breakfast and room service and very friendly staff

had we ordered room service this would have caught us out

all staff (from room service, restaurant staff, reception to those giving treatments) very helpful, friendly & (-)room was not made up well at all and the restaurant was so busy i could not book room service by phone but had to visit the restaurant to book it which defeated the object (-)ay any point in the night, as i hadn't';t eaten since lunch and didn't know that there was no room service/food available after (-) my evening meal delivered via room service was lukewarm and clearly microwaved

had no information to tell me what time breakfast started as i didn't have all the information that you would receive if you were staying

the gym was pretty decent

a quiet relaxing short stay with a few added extras, nice pool and spa facilities with a small gym,

breakfast and dinner was lovely the staff are amazing all so helpful and polite .

couldnt provide room service to two very hungry guests who had an early start with no breakfast

parking facilities. reception and bar attendants. clean and comfortable room. room service.

fast efficient room service - again with a smile

wanted room service and place order at 9

excellent room service and good facilities. close to town.

breakfast room service

very smart, clean and tidy good service including room service parking included

the food and room service were also very good

approximately 2am with children randomly knocking in guests doors during this time saying room service

perfect for me and the 3 kids

bar and restaurant closed at 7pm

breakfast was room service and very good

though room service available until 9pm)

fact we got room service without our knowledge since we're vegans we had pork on our plates

all lies, there is no gym, no restaurant, no room service, nothing

see an option for room service but we ordered at the bar and took food and drink to our room

was 11 and also tried to charge us for breakfast saying it wasn t in the price when it was no room service as

room service great

room service was a bit

breakfast was fantastic ud83dudc4f with varied choices to the usual standard english breakfast

my partner, a trained chef, enjoyed the quality and presentation of the room service sandwiches and buffet style breakfast

didn t love the room service choices

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity function is great but it did disadvantage other guests, perhaps their

breakfast room service was excellent and we'll cooked

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely views huge

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

a room service menu in the room would ve been helpful

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

rooms do not have a bar fridge to store cold drinks, and no room service available

no water in room. refused room service.

loved the privacy of the mews suite but how swift the staff accodate when you order room service

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

omboo restaurant was stunning, incredible food and room service super also

everything staff the room service

room service cheese platter was very disappointing

kept in contact with me before the stay and managed to facilitate early check in so i could get ready for a wedding i was attending, such a lovely room to stay in

bar and restaurant have been decorated to an amazing standard

minor gripe cobweds in bar dining room on walls and heavy lair dust on light fittings

rooms in a charming village with a fantastic bar and staff who seem genuinely interested in making you feel at home

would suggest dropping the dry porridge mix and breakfast bar and substituting with a couple of croissants and butter maybe with cheese

we had to eat in a conference room from the room service menu which wasn't ideal

we also later saw in the menus in the room that food could be ordered between 11am and 11pm on room service, by which time it was too late

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was about 9

managed to get booked into the pool and room service was fast and friendly

was very busy, had to go to reception to order room service as no one would answer the phone

it is embedded in the south mimms welcome break area so lots of food to choose from as well as room service from the pizza express attached to the building

the room service from ed s diner can be improved

room service knocking the door at 8am.

diner with room service and excellent breakfast is a clever idea

should've charged cheaper, room service wasnt offered

pleasant receptionists, prompt room service, nice comfortable bed and contemporary bathroom.

room and breakfast were great, as was the bar where my daughter and i met family in the evening

hotel has it s parking and also breakfast was perfect

stayed in but it is the food and the staff that make this place even better, a special mention to barbi on reception and the young lad on the bar

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

chips& no cutlery on tray from room service but delicious club sandwich & yummy chewy caramel chocolate

oldy worldy family run, customer focussed hotel, with real keys, dial in to reception and room service

food and room service top quality

warm comfortable and room service for late dinner

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service was