poor no room service entrance not attractive

no room service available.

although room service was very polite, they didn't send the special entree that was requested or the salad

room service pizza was very small thin and tasteless for the amount of money we were charged

restaurant and room service prices are way too high for this type of hotel

we didn't get any room service for cleaning and etc

breakfast service was excellent and the room service brought us extra pillows with the greatest speed

room service after 11 when the restaurant closes and bar advertised open til midnight closed at

charge for parking and they have utensil and dishes in the kitchen area and the breakfast selection is not very

the chef

outstanding breakfast staff

great location, clean rooms, comfortable beds, lots of choices for breakfast

the breakfast had many choices

the hotel is in great shape, the staff is consistently friendly, and breakfast is awesome

all was clean and breakfast was a nice +

except room service needs customer care improvement

the room service middleman - the delivery guy told me the web address directly to their restaurant, and

they had room service menus in the room, but they don't offer room service

staff, break fast, room service, cleaning etc

that you had a not horribly expensive room service option

everything worked properly in the rooms and it had an operational, indoor pool

fyi pool and bar were closed due to covid but that s to be expected

i didn t visit the pool but it looked nice, on the small side, but clean

wifi could have worked better

staff was nice it was clean they had an exercise room and pool, small but nice n did the job

prices for room service were really high

restaurant room service

excellent food with room service

think i may have gotten sick from the room service or the free breakfast

early breakfast

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

it was very convenient because we got to take a shuttle from the venue to the hotel and vice versa

restaurant is outstanding and we had a lot of fun in the bar listening to the entertainment

selection at breakfast table

plenty of free parking

room service food was excellent, as was the breakfast buffet

pool was dirty and room service wasn't timely.

the old days! you know when they had bellmen, and room service - hahahahahaha!

yes no pool or gym access. (pandemic) (+) also ample parking , spacious lobby , great amenities of gym n pool (+) i did not use their gym pool, etc (+) the gym was great-- well stocked with towels and water (-)gym / fitness centre

i booked which was disappointing but i did book last minute so i was tired and didnt want to lug kids and suitcases to another room

room service was very slow & expensive

no room service and nobody answered the phone at the front desk

no way to order room service

the staff was amazing and very knowledgeable the room service was very efficient

confirm that it was done and every time we show up it wasn t done and have to wait hours while room service takes there time , manager

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that s not there fault

was a wonderful hotel from the warm cookies at check in, to great room service

charged someone else breakfast room service to my room in error

more food options after hours like room service on the weekend 24 hours

no room service

parking!

the cops are just lurking around harassing people around the parking lot

parking is alright

the rooms are dirty and room service is very bad here

breakfast was good and available from 6-10

i love the cleanest of the room and the lil kitchen thank u!

would improve gym

gym was not maintained

day there is not much to do or go to around the hotel the restaurant in the hotel

comfortable bed good room service and food in restaurant

the restaurant was very fancy, so without room service we had to order delivery to get more kid friendly food

me as the room service) is good but very

from the outside it looks like a palace, inside the lobby and restaurant bar it s nice

there were zero food options for a kid in the restaurant and room service menu

we also got room service since the bar was super busy, and the food came quick and tasted incredible

room service was done at 9 pm instead of 10 pm as the menus stated.

where the breakfast was on leash and quickly pick up breakfast to go, the firast night i did get room service which worked well

would also like room service to be available

room service menu upgraded

clean, bar and food open late, easy room service breakfast

reasonable room service menu items

i travel with a teenager and we like to order room service

also, room service now comes in to go containers vs

worth it plus room

room service was fast and tasty

nathan)

lovely hotel, great food and room service

i d called to make sure there was room service and a pool because i was coming with my young daughter

that were not available at the property such as room service, resteraunt and hot tub as described in the booking

never got room service...beds made/changed..new towels...had to get new towels at desk

you should be able to call room service for food/drink at least until 2am or

the bed was very comfortable and i liked the layout of the room. room service was good.

use later times for room service

room service was closed, not sure why

clean and spacious room and bathroom. great facilities. quick room service

back room service

bed was very uncomfortable, elevator broke, room service breakfast was not worth the $

the room service is a little expensive and the pool was a little too crowded.

very clean and great room service, staff was great in responding in a timely fashion

breakfast was ok - the front desk clerk took all the fruit loop cereal so the kids could not have that - the eggs ran out and the kitchen attendant was watching tv - the eggs

the pool was on the first floor entrance and overlooking the breakfast area. no privacy

us a fan which isn t ideal hockey team at property parents dr rink and high partying in lobby kids running yelling and banging on room doors complained 5 times monopolized the pool so literally

i did not have a chance to use certain amenities like the pool but overall had a great experience

staff, dscipline,pool

everything the place the pool the food very nice

easy parking room comfortable good location of property

clean, comfortable, nice decor, spacious room, extras- pool, exercise room clean.

salt water pool

nice gym

there was no room service

not sure if anything went well from reception to room service to check out.

was dirty when we came, on nightstands plastic was peeling, no room service we had to make our own bed and request fresh towels

i requested room service and towels multiple times and nothing was ever cleaned or provided

room service is available and no one is there to help luggage to and from room

not working until i realize you have to press the speaker first, then dial; that includes with room service or calling the front desk

wonderful free breakfast. helpful staff. room service from good restaurant downstairs

the room service food was horrible and expensive for the

was told room service was open until midnight,however it was not

like there was no room service

room service, very few amenities, restaurant was very loud with few options, no desk or chair of

since we stayed for only 3 nights we did not use the room service

room service

room service was great

the neighborhood was not good. there was no room service.

i think room service would make a killing at the location in newark

fair breakfast but no room service!.

just wish there was room service!

the room service was actually an outside delivery place that was not convenient and very expensive

com they also charged my room for room service when they do not have room service and the coffee i purchased was paid on the spot

to covid-19 there was no restaurant or room service

sheets were stained, we didn't get room service, the body wash and shampoo were empty in our room, and while not a huge deal ,there

no room service

room services

room service was terrible, staff wasn t friendly at all... terrible experience.. never again

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

room service dessert came with mold on it.

call room service they didn't have anyone to fix

didn't like they you had to go down anytime you needed something there was no room service that seemed available

should have room service and more variety in the menu

i ordered room service and expected better tasting food for the prices.

the room service menu is a little sparse for me

food took a long time to make room service starts later in the day and closes at 12 am

the room service lady were rude when she told us to check out

very comfortable room location obviously fantastic for the airport very nice room service

clean rooms and good room service

i checked in with my family, i went back to the front desk to ask if they had room service for breakfast, but the front desk agent gloria was extremely rude she laughed at face

there is room service but no on-site restaurant

love room service

room service was terrible when i ask them to clean my room and i was not comfortable dew to the