i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

service is good, we enjoyed room service

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is just delicious

noise of kitchen fan heard at the pool. included breakfast should be richer

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

i like the facilities, they were awesome, the pool and the amenities are nice.

the pool is too small

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

pool and lake view

hotel and rooms were exceptionally clean and room service is very prompt

nice bar area and small pool with plants and seating

good location, private parking

the pool allowed for a cool off and provided atmosphere around the breakfast bar area

the wifi did not reach our bedroom at all.

perfect location, nice pool and restaurant

of the staff was amazingly kind

the decor and pool

they also have a pool

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

the pool was great. location was good. the room was pretty tight but comfortable beds

with view on the pool, very clean and good furniture, - including a fridge in the room

swimming pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

pool

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

in the booking it change from 4 person to 3

the pool time end at 9 pm

hotel is extremely nice and breakfast was exceptional

veral options to choose from)

hotel is in an excellent and easy to find location overlooking the lake and flores with car parking

great location, helpful staff, laundry service

hot and powerful shower. good enough wifi. big room. free drinking water. great location.

good laundry service for a reasonable price

- they also accommodated me to move to a more quiet room - they also helped me facilitate a laundry service - rooms were spacious - convenient location, right after the

air conditioning, late check out

location. access to many small markets. nice staff. decent wifi. good hot shower.

very clean wifi was good nice views

room was very spacious, clean with comfortable beds, well maintained furniture, fittings and good wifi connection

had issues with wifi and fd helped right away.

price extremely reasonable and very good wifi

wifi virtually non existing. safe in room had no key.

was no wifi in the room which is something i really needed and didnt have access to on this stay

dirty swimming pool, not cleaned

- nice swimming pool - delicious breakfast - nice staff

wifi was poor. due to a night club nextdoor you won t get a sleep during the weekends

the room was large and offered lots of space. the location was great. wifi worked well.

the wifi worked well. i thought the price is good. but now i know it was too high.

very weak, intermittent wifi, no hot shower

air conditioning, wifi and location

good wifi in the room

great room service. good food. comfy.

since the shuttles are not able to drive down the street where the hotel is located, all of the drivers

beautiful rooftop with a pool and great views of the lake

wifi very weak in the room. outside it was working .

wifi didn t work well at the rooms, there wasn t a safe in the room, there was no place to hang

advertise shuttle service, but charged more than double of a regular taxi from the airport

and a very helpful free shuttle to the airport

it has a little swimming pool to refresh with a bar where they make great pina coladas, from where you can enjoy sunset; the personnel is nice and

an excellent hotel right in the center shops and bar and restaurants all in walking distance and overlooking the lake it s just ideal staff

couldn't be better, the pool on the main boulevard is what brings us back over and over

all you need , hot water , wifi , air conditioning , lake front

and

no wifi at all

free water refills and the shared kitchen area was nice too

hot shower water, big room, good kitchen. have air conditioning and a fan. good location

wifi does not works everywhere

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

the only thing the hotel needs is lounge chairs around the pool.

pool is nice

loved our stay here, the food, and facilities

excellent room service that always included some artistic towel arrangement (swans, flowers, etc) which was

didn t ask, so would

- not sure if there is wifi as it wasn t given to us on arrival or easy to find in our room

cell-phone was ripped off/stolen by one of the two shuttle drivers in santa elena, so just watch your belongings and keep them on your lap when u take

wifi worked great during my entire stay

quick laundry facilities at a decent price

though it s ozone and tasted a bit weird), and on a nice day the

the wifi didn't work properly on my computer/phone

wifi wasn't that great at times and i brought it to their attention, but it seems they did not do

while the wifi was good in the room, it didn't seem to reach the roof top terrace

the place had a huge room with a great view and great wifi!

wifi a bit slow

othet guests had troubles with the laundry

good wifi, great location, comfy room.

the showers are good and the guys did our laundry in under 24hours

kids loved the view, the pool and the lancha to get there

there s a small swimming pool and different places where you can sit and just relax

lovely outside space including a pool

wifi is pretty good, there's hot water and the ac and fans etc all seem new and well maintained

all our tours were arranged and they even did our laundry

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

wifi and ac 10/10 working really well

swimming pool was small but luckily we enjoyed swimming in the lake

no gym. the pool was freezing and underwhelming.

the pool

the pool was green so we couldn t use it

we enjoyed swimming in the lake and in the beautiful pool

have been more helpful, all were great but yaneli was particularly friendly with our questions at breakfast

breakfast

the pool was the perfect temperature to cool off and big enough to do a few lengths, or there s

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

bar near pool, lots of steps but rides offered if needed

breakfast buffet on sunday was very nice

the pool was perfect

nice staff, clean beautiful large pool

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

good food for breakfast

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

breakfast was very good and energetic enough for some great walking among the mayan temples

breakfast and dinner is included, you get what is cooked

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

good secure parking

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

no wifi

central el remate so everything i needed was nearby and he had laundry service

good pricing, parking in front of the room, helpful owner

hui, la puerto, casa

the friendly owner did some very good recommendations the laundry service is good

was very friendly and helpful, room was clean and very comfortable, off-street parking, and the room rate was very reasonable

good location, private parking

wifi was slow and there was not a claro booth nearby to get hotspot data

o managed provisorily the guesthouse) was so kind and helpful,

wifi, open air shower, nino

excellent bar and cafe with a good menu

and seperate wifi for different areas

they also offer a laundry service

it provides free parking and very decent wifi

wifi didn t reach our room.

strong wifi

it provides free parking and very decent wifi