swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

continental breakfast was rather too small, we had to order second one.

add to that a really good restaurant with exceptional breakfast

beautiful location! breakfast was amazing, staff were friendly. cannot fault anything.

late check out, clean rooms

the so called infinity pool is a very small pool and was not very inviting

pool poor

wifi and ac 10/10 working really well

the pool was green so we couldn t use it

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

leave the car in flores, park at raices restaurant

they also did our laundry within a few hours which was perfect because we only stayed for 1 night

i arrived with my three kids and had originally booked five days but my kids loved it so much we booked more and spent a

laundry is extremely expensive, wanted 80qs for a small basket, requested 160 because we filled the

the wifi was a bit slow at times, but apart from that everything was perfect during our stay.

wifi was good

the showers are good and the guys did our laundry in under 24hours

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

wifi was not working a lot

wifi a bit patchy but overall pretty good

excellent room service that always included some artistic towel arrangement (swans, flowers, etc) which was

you need a tuk tuk to get there, not very walkable to get there from the point airport shuttle drops you off

everything but the wifi

wifi was terrible

wifi connection is poor

love this hotel wifi was good room was nice and clean staff was friendly eaven free tea and coffee at rezeption

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

the wifi did not worked

location is fine and wifi works well

wifi worked really badly or not at all

the lake from the shared patio, good water pressure, wifi and hot and cold filtered water

it doesn't have a restaurant, but it does have a kitchen and free coffee

wifi was very slow, which made planning the next steps in our trip difficult

hot shower water, big room, good kitchen. have air conditioning and a fan. good location

we were allowed to have an early check in (7:30 am) after we spent 90 minutes waiting in a lobby ( they had many free rooms

cks went missing during laundry and she did not want to search for them)

the wifi didn't work properly on my computer/phone

to help someone else as she did not want to deal with my issue

wifi

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned from our day trip to tikal

great room service. good food. comfy.

shuttle to and from the airport; location; friendly staff; comfortable rooms

huge comfortable bed w/huge pillows, flat screen tv, ac & ceiling fan, free wifi, hot shower & pvt bath

rooftop pool with great views

flores island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants

good breakfast and convenient shuttle to the airport

beds, location, pool was a saviour from the heat, breakfast included and shuttle to/from the airport

allowed an early check in

breakfast was delicious and they made us also a breakfast to go when she had to leave super early

and a very helpful free shuttle to the airport

the wifi worked well. i thought the price is good. but now i know it was too high.

the room was large and offered lots of space. the location was great. wifi worked well.

air conditioning, wifi and location

good wifi in the room

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

price extremely reasonable and very good wifi

arrived by the night bus, and early check in was available

to several factors - our room

laundry service wasn t working while i was there

wifi functional

-breakfast could have been a bit larger

the kayak service, the pool and the room was big.

room was clean and nice. awesome view with private terrace. breakfast to go on early take out.

pool didn t look as inviting as photos

wifi was unusable

we were able to get laundry done and arrange our trip to tikal through the helpful guy in reception

bed comfortable, ac and wifi good

wifi is decent

price, air conditioned room, good wifi and excellent location

great location, helpful staff, laundry service

son is 11 yrs old) and they didn t honor the 4 breakfast although my room was for 4 to 5 person

the pool time end at 9 pm

was a wonderful pool and hot tub

the pool was comforting as the hotel was not fully booked during our stay, we had a lovely view of the

the pool is clean, the view from the bar is just so nice, there is a nice lounge area in the second floor that s super chill

loud; expensive; wifi did not work in the room

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

the pool was out of action for over two days

the pool was great. location was good. the room was pretty tight but comfortable beds

swimming pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

pool

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

they also have a pool

the decor and pool

perfect location, nice pool and restaurant

the location was great, near to flores. there was a pool on the hotel.

i like the facilities, they were awesome, the pool and the amenities are nice.

pool and lake view

location was good, nice pool and view of lake

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

hotel and rooms were exceptionally clean and room service is very prompt

the wifi was terrible

courtyard with a pool

pool was a little dirty, wifi was very slow

nice bar area and small pool with plants and seating

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

service is good, we enjoyed room service

the service was very good at the restaurant and by the pool

breakfast was good, but not impressive

incredible property. bikes, gym, kayaks, monkeys, pool, private hot tubs , comfy bed, good food

comfortable loungers around infinity pool

i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

bar near pool, lots of steps but rides offered if needed

breakfast buffet on sunday was very nice

the pool was perfect

nice staff, clean beautiful large pool

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

good food for breakfast

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

breakfast was very good and energetic enough for some great walking among the mayan temples

breakfast and dinner is included, you get what is cooked

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

saw hummingbirds, toucans, and monkeys from the bar area

unless you need to work online wifi in whole region may not good all good

have a good wifi system, however while i was there

wifi reception was patchy for me.

we didn't have wifi at our house, but that is just a small detail.

wifi, easy access

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

central el remate so everything i needed was nearby and he had laundry service

no wifi

our room was simple but comfortable and the wifi worked well

don't have laundry service so we had to walk a couple of blocks to the laundry place

wifi was very good as well

wifi quality sometimes good, sometimes not

location, beautiful large rooms, great price/value, parking in a safe place, owner helps organize many things, super starting point to go to tikal

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

they also offer a laundry service

it provides free parking and very decent wifi

wifi didn t reach our room.

strong wifi

it provides free parking and very decent wifi