owners was a gem ,a lovely french man went a step beyond when we asked for room service during a busy pre-booked event

having mobility problems the stairs are difficult. parking can be an issue.

as per other reviews the rooms are noisy until the bar closes. gi to the bar:)

were told that the room was above the bar and we could expect noise until midnight, which we didn't mind, however on our first night

atmosphere excellent in the bar & foid in the restaurant amazing

the suggested wifi router was not available - not a major issue

as we had an early start saturday they made us up a packed lunch instead of having breakfast

smashing place a proper little country pub , free parking lovely and clean and the food was probably the best i ve had any where so far

friendly staff. choice of food for breakfast. comfortable room. plenty of parking.

rooms,comfy bed and breakfast was great,good bar area with outside seating if weather nice

well stocked cutlery and crockery and room service provided every day with coffee/ tea and biscuits replenished each day

are very pleasant and knowledgeable, a special thank you to sarah at breakfast, nicole in the bar and last but not least leanne at reception, we really enjoyed our stay and hopefully stay again

it was very hot in the rooms and i wasn't aware of the wifi

parking was an issue due to an event to be held in barnard castle but that wasn t the hotel s

was lovely and breakfast was fantastic which was included in the price

my breakfast one morning

location was perfect, beautiful grounds and our room was stunning, room service and food in the bar area was delicious and well worth the

2nd phone didn t work so had to go down to reception to order room service or if something wrong

the hotels extractor ventilation system and it was noisy till late ant night and early morning room service ordered for breakfast but the poached eggs were hard boiled and bread

would be good to have the food open for longer in the evening or an option for room service

clean and room wifi avalable too

the breakfast was excellent and menu choices for other meals were superb

plenty of parking at the adjacent public parking that belongs to the same management

excellent menu at dinner and breakfast

breakfast - brilliant

room service restrant shut at 20:30 we paid extra for a better room but was joined by two doors

the room service food was

the restaurant and bar were both shut due to covid but the hotel provided room service for breakfast and evening meals if ordered in advance - breakfast tray was just ok but

no keys left for male lockers unable to get room service for evening meal unless it was ordered at a designated time of 7

the impression the use of the spa was included but that s an extra 15pp, for up to 2 hours, room service has a service charge of 5 per

only downside was we were not told there would be a 50 charge to our bank on arrival for any room service used, wasnt an issue on this occasion but may be people who do not have this money in

ssibly due to opting for room service) and the shower was tricky to work either running very hot or very cold

room service was given as we were too tired after our drive to dine in the restaurant and both the

i'm sure they would have given me room service

we had room service for breakfast and it was hot, and beautifully presented

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

good ev charging points

the bar is so comfortable and the service was great

ample parking for hotel and restaurant

plenty of secure parking

wifi was weak in the castle suite with only some part of the room picking up the router

lovely room and bathroom

wifi was a bit patchy in our room, endeavour. could be its location

eat water pressure) great bar and very friendly staff!

2 night stay at the fleece hotel, room really comfortable, fantastic breakfast, lots of choice, bar is lovely for a beverage or 2

the room service was prompt and the staff great but the food was just disgusting

my husband had room service and that was very well done, the panini was

room service, pool and gym

was very nice and welcoming, felt very safe and clean, speedy room service, very quiet comfortable

room service didn t answer in the morning so had to go down for coffee

excellent location with friendly staff and value for money. tasty and plentiful breakfast

breakfast superb but coffee not great

the brilliant view the breakfast the friendliness of the staff

the breakfast was first rate with a variety of cereals, fruit, yoghurts and full english

excellent breakfast

the room service arrived 2hrs late, pizza over cook and cold

rooms spotless and staff helpful. room service available

as room service until 11pm but advised last food orders 9:30pm breakfast poor quality room clean but

tv remote batteries were dead, only room service available

room service - hotel was short in numbers on room services staff, therefore damp towels, toilet

will be back again but please bring back phones and room service

great room service breakfast. staff were fantastic. room was well equipped and very clean.

the meal, it had been lost of the system again, for us to pay they had to put it on again but as room service

but not ideal would have preferred room service

no room service on the night i was there was a bit disappointment but the hotel did email me on

would have been helpful to be told what time food service ended which included room service.

the need to order room service from the bar or reception, no way of doing it from the room.

even sorted room service out when they were extremely busy definitely recommend if you want a great night

is rubbish, not as described and not that of a 'boutique' hotel no phones in rooms no room service no

room service great

room service breakfast was a big bonus and room was big enough to enjoy it at our table by the

the converted stables although there was used room service food left on the window ledge outside our door - not good

clean and quiet. room service was great!

room service food quality and warmth weren't great, no condiments offered.

the dinner was really good but the room service was excellent, even the menu

ordered room service as we were tired and it was great

room service

morning was stone cold, so i had to leave it all, that's my only complaint, and because it was room service you expect your meal to be piping hot, may i make a suggestion maybe use metal covers

a room upgrade and it was an absolutely beautiful room with a lovely bathroom attached, breakfast room service was excellent and a lively restaurant down stairs, a well needed and nice little

a rare combination of great building, very nice staff, great room service, good food

t understandable)

i did sleep well which was good and the room service food was good

room service was tasty and timely

location in the middle of town, food and room service we would not fault

stocked room with glasses, mugs, tea and coffee station, room service too

breakfast was excellent, whatever you wanted was accommodated for

the rooms are above the restaurant and bar so it can get quite loud.

the food was outstanding both nights, our dinner was excellent and breakfast was the best i'd had in a long time

and the food in the restaurant was delicious, well presented and reasonably priced, the bar area has an open fire and cosy atmosphere

room was comfortable with everything i needed, and the whole ambiance cosy, with a traditional bar too

to us booking last minute both restaurants were fully booked leaving us with room service

we tried to order room service, it didn't seem to be available

the room service burger wasn t exactly a 5 star type burger

the staff were more than helpful and room service was delivered twice in great time

re birdseye, sorryud83dude2c)

nice location, beautiful surroundings, free car parking, cosy room with modern bathroom and facilities, breakfast was lovely and the staff were

i can say we didn t like but if i had to say something it would be that there wasn t a lot of parking but that s just being

rooms, excellent breakfast and all the amenities you need for a short stay including excellent wifi

lucky they had wifi because we had no reception

wifi was very poor in room. could do with a folder in room with local information.

very clean, good room service

breakfast in the morning was great but didnt use the bar / dining facilities so can't comment on them

breakfast was delicious and the walking around the area was beautiful

breakfast was fantastic

views, lovely building, nicely decorated, excellent bar and restaurant and fantastic staff

wifi didn't work upstairs

breakfast, food in bar was cooked to perfection (liver & bacon), large quantities and great value (+) meal in the bar was very good as was breakfast in the morning (+)breakfast and frandly staff (+)frendly staff excellent breakfast (+)breakfast and evening meals were excellent and the room was spacious with a comfortable bed and (+) very friendly atmosphere in the pub and breakfast was excellent (+)great location, good breakfast, great pub food in the evening. (+) breakfast was great, my packed lunch was great and so was my evening meal, top food and well (+)the breakfast was very nice lots of choice (+) breakfast in the morning was superb

wifi coverage in rooms was poor. no proper shower

breakfast, food in bar was cooked to perfection (liver & bacon), large quantities and great value for (+) meal in the bar was very good as was breakfast in the morning (+)sized room and the food within the bar and at breakfast was fantastic (+) the food served in the bar was great (+) the bar downstairs had very local atmosphere so it's cool (-)was a bit too noisy in the bar area for me, but i sat in the back room, but everyone was enjoying themselves and was a great (+)of it they even had towels in the bar area for wet dogs

wifi did not reach the room we were allocated

food and drink was ordered and brought to the room with room service as i didn't want to eat in the crowded pub downstairs

parking at the hotel as such, although free parking available in the nearby public car park

) wifi very dodgy one day of our three day stay pricy for what we got though the rooms were

car parking nearby

the bar and restaurant areas are bright and very well maintained and comfortable

we initially booked a table for dinner then changed our minds as we were shattered and asked for room service

room service was shocking, forgetting items ordered, meals arriving stone cold, same menu items

comfortable bed, large bathroom, free wifi, television in the room as well as a room service menu, which i love

room service speedy and polite

parking on site

promote bar in the evening. i ended up at another pub. ensure tv connections are tight.

the bar and lounge area was great, with plenty of entertainment and a strong drinks selection

the room was quiet and comfortable and the breakfast couldn't have been better

car parking is great

breakfast excellent, plenty of choice.

clean, well decorated. beautiful listed building with bar and restaurant on site.

breakfast, wonderful staff, perfect location for exploring historic sites

we ate one evening in the bar the food was great

great room and breakfast, very peaceful.

parking right out front was a plus