ordered room service as tired after arriving and were charged 8 for a coke and 18 for 2 tiger beers

lovely room, the staff were very helpful & room service was brilliant for timing and quality!

free parking, nice little swimming pool, great staff, room service, good breakfast, free parking, comfy beds, riverside location, clean rooms

room service food not great

2nd day decided to have room service but breakfast was stone cold

were friendly and room service breakfast was lovely and arrived exactly on time, which was important as we were on a

the 5 per person room service charge. we thought it was 5 one off.

everything was great we had room service came right on time and was excellent

room service good

perfect location, nothing like a room with a view cannot fault the room service available as well

of breakfast, cold pool, rude staff, zero customer service, incompetent staff, unserviced room service, plenty of don't know what they are doing, check out rudeness

the hotel offered room service but there was no where to eat other than the bed

lady who we ordered room service from was very short with us every time we spoke to her

no room service even though this is advertised on web site

but was directly across from the room service team

food first class from breakfast to evening meal

had wifi though)

hotel where staff were so friendly and polite comfy bed well stocked bar renovated dining room parking close

breakfast - brilliant

we found a spot in the pay and display carpark and had no issues with parking

comfy beds, clean fresh towels, very friendly hosts. thanks. good wifi in room.

no wifi in room, but this is to be expected as building stone built.

parking was a little tight.

wifi a bit iffy but i gather they are working on it and given where it is only to be expected.

particularly recommend the lasagna and steak and ale pie, our room was comfortable and warm, wifi was good, staff were most helpful and friendly, great location for walking in the local area

wifi required too much personal information and was linked to track and trace, alas no mobile

wifi kept requiring you to login.

the evenings in the bar were a must

good parking

the breakfast was especially delicious

prefer room service every day but it didn't spoil our break

azing) we also ordered room service twice, majority of it not on the menu but nothing was too much trouble for the

i was surprised room service was 3

the lounge area service was fine and the room service and meal quality were great

to order room service at 21:30 only to be told the kitchen is closed - was told at check in that the kitchen

very clean, good room service

breakfast exceeded expectations, table service, plenty of choices and very good quality

breakfast in the morning was great but didnt use the bar / dining facilities so can't comment on them

after the challenge, we had food serviced to our room and the next morning we were late for breakfast but nothing was too much trouble and the staff laid the table again for us

nice bar with open fires in public rooms

breakfast, food in bar was cooked to perfection (liver & bacon), large quantities and great value (+) meal in the bar was very good as was breakfast in the morning (+)breakfast and frandly staff (+)frendly staff excellent breakfast (+)breakfast and evening meals were excellent and the room was spacious with a comfortable bed and (+) very friendly atmosphere in the pub and breakfast was excellent (+)great location, good breakfast, great pub food in the evening. (+) breakfast was great, my packed lunch was great and so was my evening meal, top food and well (+)the breakfast was very nice lots of choice (+) breakfast in the morning was superb

located, comfortable, good food, good tv, good wifi, convenient parking and friendly, helpful staff

i needed for my stay was present

wifi is strong

wifi doesn t reach not floor.

parking available which is a must for us

secure parking on site

very comfortable room, convenient parking space

great position, parking , room clean and comfortable and lovely breakfast

the location is delightful, very peaceful, with parking, in a lovely village

dog friendly, good room service, comfortable and handy for breaking trips to northern

guests in a room nearby had a room service dinner of fish which they then left outside their door

to call 5 times to try to order room service then had to go directly to the restaurant to do so

when in the room we decided to get room service, the internal phones were not working and when l phoned the hotel phone number from my

room service was quick and the food was of good quality

food in the restaurant was delicious for both breakfast and dinner

you d want and expect from a bnb, friendly staff, couldn t do enough for the kids and catered to our every need

parking for motorbikes

wifi is only in the bar

i imagine it would be an issue if travelling with kids who want access to the internet or younger people who need access

free wifi but i used my own so cannot comment

location, beds are comfortable, a bar that is open quite late, close to all amenities in

i confirmed before coming that wifi would be available, and it was, though i found the wifi to be patchy

breakfast was not satisfying, under-cooked and cold. wifi was weak.

liked everything about hotel very nice bar good breakfast

lack of room service poor. lift too.i

service staff for a plug for bath and a spoon and on that day i never got anything not even the room service for what your paying and new manager you would think thay would try a bit

room service

door not close no soap no toilet roll window rattling all night no room service

and the noise from the event downstairs plus the guests in the neighbouring rooms was so bad, no room service option, no vending machines, information regarding parking was not easily accessible

the room service food was fantastic

get tv to work and there was no room service menu but i didn t ring reception again and i m sure they would have

and extremely good room service

room service was efficient

i had room service dinner and it was yum ud83dude0b all in all a great hotel

was christmas day evening so no room service was available

food was available as either room service or could be eaten in the restaurant amd was very good and reasonably priced

that when i rang down i was told there was no room service as there was a 'buffet on'

drinks and food and room service available

room service was excellent. the breakfast was fabulous.

good car parking

friendly host and staff, lovely spacious room, great food in the restaurant - both dinner and breakfast - and close to carlisle

comfy, modern, immaculate rooms. excellent breakfast and dinner options. staff are friendly.

room and bathroom very modern and clean excellent staff and food superb good ambience in the bar what s not to

good breakfast, also had a very nice evening meal too